After iTunes upgrade and software upgrade, receiving -9808 error

After upgrading to iTunes 10.2.1.1, began my iTouch 3rd gen IOS upgrade (to 4. whatever). Received the -9809 error "We could not complete your iTunes Store Request". Did a restore and still frozen on the USB pointing to iTunes logo and still receiving the -9808 error. Tried rebooting, no success, put iTunesHelp.exe in Norton, even disabled Firewall during the restore to ensure no issues.
I even updated Windows Vista...
My iTouch was absolutely fine until the upgrade...any suggestions...I am beyond frustrated right now!
Thanks!

Here is Apple's support document on the 9808 error.
Read it carefully and see if you missed any of the recommendations listed.
http://support.apple.com/kb/TS2753
Hope this helps.....

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