After last upgrade my itunes album covers dont match the songs.  any ideas why?

after last system upgrade, the album covers do not match the music.  I called apple, they walked me thru something that did NOT work.  I delete the music, then readd...get the song with dotted circle....what does this mean??  The info is correct in my itunes under get info and then album art work.....

Did you select the playlists to sync in itunes under the music tab?

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