After logging on you yahoo this am, my calendar and notepad are gone. When I click on them I just get a blank screen. I am not very computer literate and need help getting them back.
When I usually go into yahoo mail, there is an icon at the top left hand side to access my calendar and notepad. They are both gone, but there is a field in the bottom left corner that has the buttons. When I click on either one, I just get a blank screen. I've not updated by Firefox to a new version and can't imagine what happened overnight.
This sounds more like it's a temporary problem with Yahoo's mail website. My advice at this point is to see if this fixes itself within a few hours. If not, please come back (actually, do come back regardless and let us know if your problem is solved).
Similar Messages
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I have a Mac Mini running OSX version 10.8.5 and I want to connect an HP OfficeJet K60 printer using a USB connection. How do I do this please? I am not very computer literate so simple instructions would be helpful!
Hi Johnfromglenver,
There are no Mac drivers for the HP Officejet K60 printer. Therefore it is not compatible with the Mac operating systems. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl. There may be other solutions that could work for you.
I hope this information helps.
Advance 23
I work on behalf of HP -
Ooops, guess I didn't need to post everything in the title - sorry! I bought the pages app - but couldn't save or print so with some online searching found that I had to uninstall the iWork trial which had expired. I did that - but now I can't figure out how to re-install the pages app!! The app store says it's installed, but I can't find it anywhere to open and use it. I'm not very computer savvy - and am a first time Mac user and am getting extremely frustrated! I e-mailed some help center and they can't seem to help me either. I would appreciate any help/advice that can fix my problem - thanks in advance!!
OK Apple has stuffed up the demo version upgrade process so the first thing you need to do is get rid of the demo.
That includes getting rid of the files in the system.
The instructions how to do that are here:
Note That where you see / that is the sequence of folders, each nested inside each other.
User/Library/Preferences the com.apple.iwork.Keynote.plist
Means the User (you, the little home icon, whatever you are called on your computer) then the Library folder inside that and then the Preferences folder inside that.
Lion initially hides the System folders from you so you have to go to the Finder > Menu > hold down the option key and click on GO > Library to see it.
Peter -
I am using windows 7. my computer keeps saying firefox is not responding. the screen goes white and everything freezes. I am not very computer literate! so I need a easy to follow answer to my problem. This computer is only 5 months old and its driving me nuts! Sometimes it can take over an hour to get the thing to work!!!!! thanks for your time look forward to hearing from you
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*http://www.mozilla.org/plugincheck/
*Shockwave Flash 10.0 r22
Update the Flash plugin to the latest version.
*https://support.mozilla.org/kb/Managing+the+Flash+plugin
*http://kb.mozillazine.org/Flash
*http://www.adobe.com/software/flash/about/ -
I tried downloading F-Keys by MTB Development Utilities for my IPad but it won't load. Not very computer literate, any help would be greatly appreciated.
You'll need to provide some specifics before anyone can help you. Simply saying it "won't load" tells us nothing.
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Hi all, I bought one iphone and 3 ipads, i set up all on one apple ID. Now i have a problem when using messages: when sending message from one device it appears again on screen from the other 3 devices. I need help on how to set up messages on each device separately and to start using messages app on each device independently. Thanks
search google for "iphone remove picture from contact"
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? I have a problem with the cloud app. i have downloaded it several times and have no problem. when it runs it then opens up but stays blank so i cant see my apps or download any HELP
>opens up but stays blank
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
I would like to know if this patch work if I have the virus in my computer? I'm not a computer savy and I just discover that I have shared my computer with who knows who is so sad.. but I need to fix this ASAP!!! Please somebody who can help me!
MagdalenaI'm not sure what "virus" you're referring to. Your tags indicate DNSChanger, but that did not involve Java and has been dead since November of last year. Further, the malicious servers used by DNSChanger were shut down in July, so you would have had serious internet problems starting at that time if you were infected with DNSChanger.
If you are referring to Flashback, that particular update does not remove the malware, but if you simply run Software Update and let it install whatever is available, you will be fine and the malware will be removed, if present. See About the Flashback malware. -
2 problems:
1. Files aren't downloaded when I click download. It only downloads after I restart the firefox many times.
2. New windows aren't being opened.
Help please. I've encountered the first problem since way back, but it wasn't this severe, now the downloading is very limited as I have to restart firefox many many times.Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Some security software is also able to block new window.
Which security software (firewall, anti-virus) do you have?
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls -
A bar keeps moving across the page as if the update is being installed, but it never completes the install. Instead, it just keeps going on and on. I have left it going for over an hour & it still doesn't update? HELP PLEASE! If it is important, I want to get it updated as soon as possible. I've already been trying for over a week.
Do a clean (re-)install:
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
Every time I try to delete my messages, I will delete and then restart the app or it won't work. When I restart the app, it takes me to an empty message screen and then will completely freeze. My phone will vibrate like I am receiving messages, but nothing shows up on my phone. Recovering the phone is not working, as the computer no longer recognizes the phone as a device.
Hey there hockeychic3,
If your Messages app is still behaving unexpectedly, then based on the symptoms you are describing I would troubleshoot the software by first quitting the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
Let me know how that goes.
Thank you for using Apple Support Communities.
All the best,
Sterling -
ITunes/iPhone help? not very computer literate
The answer to the error code I am getting is:
Some iTunes for Windows users with the McAfee Personal Firewall Plus installed may display a -3221 error message when you try to access the iTunes Store using iTunes for Windows. If this happens, change the permission level for iTunes and iTunesHelper to allow full access.
This should allow iTunes and iTunesHelper to both send and receive data from the iTunes Store.
As far as I know I do not have McAfee on my computer, I do however have AOL...all the firewalls are turned off on Windows and AOL...im not sure what the above directions mean (permission level???)
thanks guys!Did you ever have McAfee, and perhaps uninstalled it? McAfee is notorious for leaving scraps of crap behind after an uninstall and it's been known to interfere with stuff...so much so that they actually have a utility for download on their website that cleans up after the uninstaller.
Either that, or AOL uses a version of it?
-SB -
i'm not able to sync my ipad with my laptop please help..!!
Personally, I would call Apple back. However...
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
See original question.
If a Reset is not working for you... Then...
Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
From Here
Unresponsive iPad
http://support.apple.com/kb/TS3281 -
Please advise when I try to download free or paid apps I get message failed to validate license online I am not very computer literate and would appreciate advice I can understand (sorry) I have the monthly paid photoshop cc and lightroom package.
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
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