After long struggle, I still cannot download update to OS 10.4.11, FireFox 3.6.13. What's up with that?

I get a message at the end of attempted download that says
system doesn't support update download. It does in literature
and instructions, but doesn't work in practice. I am having
trouble with all applications due to this problem when on line
in Fire Fox.

Try "Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window if you made changes to prefs on the <b>about:config</b> page.
* http://kb.mozillazine.org/Resetting_preferences

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