After many attempts I am still unable to install iTunes!!! What is Apple doing about this?

I have read and tried the various solutions posted on the Apple support pages and am unable to solve this problem.  I have deleted the named files on several occasions which, I am told, should enable me to download the program.  This hasn't worked!  I would like the Apple Corporation to ensure that any download searches and deletes the required programs as part of the install.  I don't know what to do now to enable me to access ITunes to connect and sync my iPad with the PC.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

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