After pause, slide playback resumes, but not audio

The publisher advised me to post in this forum. Frequently when playing their elearning leassons
, the audio quits and does not resume after a "click here when ready to continue" button or after pausing the show. Wondering if this may be a software conflict on my XP Pro machine or a fault in their recording. Thanks.

Hi there
It should be reasonably simple to sort. Try it on other machines and see if the behavior remains or changes. If it remains, odds are it is something to do with the way the module was created. (And my gut says this is what you will likely discover.)
Cheers... Rick
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Why does my VOD movie, after pause timeout, never Resume Play but always starts over?

Two years, if I have to go to the bathroom and pause, I've been experiencing the issue that my VOD movie NEVER! resumes. It always starts over.
Any fixes Verizon?
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Oops, Brian - I accidentally clicked the "this solved my question" button. No offense, but it didn't - not yet.
By "reset," mean it played for literally a few seconds, then dumped out of the movie and went back to the selection screen (in Netflix, this would be the screen with the movie description and Play button; in just the AppleTV interface, that would refer to the movie list with the chosen film highlighted, ready to hit SELECT to start it).
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Hi,
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[Captivate 8] HTML5 Publishing - First Slide shows locally but not on test server

Hi all,
The Question
Has anyone run into this issue of the first slide not showing on HTML5 (and/or SWF) until you open up the TOC and select the recalcitrant slide and then it shows (and operates) just fine? Not on project load, just when it is selected.
The Description
I've only been using Captivate 8 for a short period of time, and I've run face first into a little bit of a bigger hurdle than I expected. At present, I have a simple, linear Captivate project that in essence replicates a Powerpoint (client specified). Everything was working just fine until I tried a HTML 5 Preview from Captivate 8 and first slide did not show. After some research my solutions to the problems I encountered was to:
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Group all objects on the first slide and then attach the action Show to that group. This fixed the problem.
Following that I published it to a host server (test server at the moment, but ultimately it will the live dev server). I encountered the same problem, so:
Tried the group trick, above. No joy.
Opened up the TOC and navigated to the other slides. None of the buttons (previous slide, next slide) worked.
Renamed the "Mouse.mp3" to remove that annoying click. Result: All project buttons worked, but the first slide was not showing (grouped or otherwise).
Removed all master slide objects from the slide. No joy.
Removed the button (action: Next Slide) and reduced the play time of the slide to 5 seconds so that the slide would play upon loading, then just move to the next slide. No joy.
Tried all of the above with SWF and HTML 5 publication.
Tried all of the above with SWF only.
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Obviously I'm missing something. It's probably something incredibly obvious, so I thank you for your patience.
The Technical
Captivate 8.0.0.145
OS: Maverick OSX and Windows XP Pro SP1
Other: Adobe CS (up-to-date install)

First, apologies--I didn't see the "Getting Started" sub-community so if this thread can be moved there then thank you. Second, I missed some important details.
Project Details
Captivate 8, blank project*. Content at the moment is only text captions, media resources (pictures, two web objects [to Vimeo]), and transparent buttons. The project is stripped of the play bar as it is a self-paced lesson/module.
* I don't have the lead time to make this a responsive design, though that is the ultimate goal once the one-size-fits-all version (1024x627) has been released.
Testing Hardware Details
The following are the machines and browsers I've tested the HTML5 output on.
Mac (10.9.4) -- Chrome 36.0.1985.125 (hangs; need to open the TOC and click on "Title Page"), Firefox 30 (works fine), Safari 7.0.5 (9537.77.4) (works fine)
Windows 7 Pro SP1 -- IE 11 (works straight away! *shock*), Chrome 35.0.1916.153 m (hung, but on refresh worked fine), Firefox 31.0 (throws out unsupported error [known feature] but then loads up just fine).
Chromebook -- Chrome OS 35.0.1916.155 (worked straight off).
Smartphones -- Not supported, but iPhone 4S (iOS 7.1.2) (works fine, but not designed); Galaxy S5 Chrome (broken).
Tablets -- iPad2 (iOS 7.1.2) (play button loads partial content, on refresh works fine); Galaxy Note 10.1 2014 Chrome (broken), Android Browser (works fine).
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Welcome to the Forum.
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After TACACS configured, Authenticate successfully but not able to go in config mode.

Hi All,
I Have Cisco 4710 ACE, and configured TACACS on ACE for authentication and accounting. Configuration paste below.
I am able to authenticate with ACS server 5.1 but not able to go in config mode of ACE 4710.
Debug output attached.
Need help on this.
tacacs-server key 7 "wwxfeootjv"
tacacs-server timeout 60
tacacs-server host 128.9.31.70 key 7 "wwxfeootjv"
aaa group server tacacs+ TACACS_Group_Server
server 128.9.31.70
ntp server 128.9.24.58
aaa authentication login default group TACACS_Group_Server
aaa accounting default group TACACS_Group_Server
Below Logs are coming on Device.
Sep 19 2010 16:35:55 : %ACE-6-302022: Built TCP connection 0x3853a for vlan1000:172.24.24.70/16477 (172.24.24.70/16477) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:35:55 : %ACE-6-302023: Teardown TCP connection 0x3853a for vlan1000:172.24.24.70/16477 (172.24.24.70/16477) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 743 TCP FINs
Sep 19 2010 16:35:58 : %ACE-6-302022: Built TCP connection 0x38570 for vlan1000:172.24.24.70/16480 (172.24.24.70/16480) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:35:58 : %ACE-6-302023: Teardown TCP connection 0x38570 for vlan1000:172.24.24.70/16480 (172.24.24.70/16480) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 742 TCP FINs
Sep 19 2010 16:37:51 : %ACE-6-302022: Built TCP connection 0x38aff for vlan1000:172.24.24.70/16545 (172.24.24.70/16545) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:37:51 : %ACE-6-302023: Teardown TCP connection 0x38aff for vlan1000:172.24.24.70/16545 (172.24.24.70/16545) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 736 TCP FINs
Sep 19 2010 16:38:21 : %ACE-6-302022: Built TCP connection 0x38c9d for vlan1000:172.24.24.70/16559 (172.24.24.70/16559) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:38:21 : %ACE-6-302022: Built TCP connection 0x38c9f for vlan1000:172.24.24.70/16560 (172.24.24.70/16560) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:38:21 : %ACE-6-302023: Teardown TCP connection 0x38c9d for vlan1000:172.24.24.70/16559 (172.24.24.70/16559) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 722 TCP FINs
Sep 19 2010 16:38:21 : %ACE-6-302023: Teardown TCP connection 0x38c9f for vlan1000:172.24.24.70/16560 (172.24.24.70/16560) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 788 TCP FINs
Sep 19 2010 16:38:29 : %ACE-6-302022: Built TCP connection 0x38ce1 for vlan1000:172.24.24.70/16565 (172.24.24.70/16565) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:38:29 : %ACE-6-302022: Built TCP connection 0x38cff for vlan1000:172.24.24.70/16566 (172.24.24.70/16566) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:38:29 : %ACE-6-302023: Teardown TCP connection 0x38ce1 for vlan1000:172.24.24.70/16565 (172.24.24.70/16565) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 661 TCP FINs
Sep 19 2010 16:38:29 : %ACE-6-302023: Teardown TCP connection 0x38cff for vlan1000:172.24.24.70/16566 (172.24.24.70/16566) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 712 TCP FINs
Sep 19 2010 16:38:29 : %ACE-6-302022: Built TCP connection 0x38cf5 for vlan1000:172.24.24.70/16567 (172.24.24.70/16567) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:38:29 : %ACE-6-302023: Teardown TCP connection 0x38cf5 for vlan1000:172.24.24.70/16567 (172.24.24.70/16567) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 724 TCP FINs
Sep 19 2010 16:39:41 : %ACE-6-302022: Built TCP connection 0x390a1 for vlan1000:172.24.24.70/3883 (172.24.24.70/3883) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:39:41 : %ACE-6-302023: Teardown TCP connection 0x390a1 for vlan1000:172.24.24.70/3883 (172.24.24.70/3883) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0:0
0:00 bytes 737 TCP FINs
Sep 19 2010 16:40:20 : %ACE-6-302022: Built TCP connection 0x3929b for vlan1000:172.24.24.70/3902 (172.24.24.70/3902) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:40:20 : %ACE-6-302022: Built TCP connection 0x392ab for vlan1000:172.24.24.70/3903 (172.24.24.70/3903) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:40:20 : %ACE-6-302023: Teardown TCP connection 0x3929b for vlan1000:172.24.24.70/3902 (172.24.24.70/3902) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0:0
0:00 bytes 722 TCP FINs
Sep 19 2010 16:40:20 : %ACE-6-302023: Teardown TCP connection 0x392ab for vlan1000:172.24.24.70/3903 (172.24.24.70/3903) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0:0
0:00 bytes 791 TCP FINs
Sep 19 2010 16:45:17 : %ACE-6-302022: Built TCP connection 0x3a127 for vlan1000:172.24.24.70/53389 (172.24.24.70/53389) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:45:17 : %ACE-6-302023: Teardown TCP connection 0x3a127 for vlan1000:172.24.24.70/53389 (172.24.24.70/53389) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 723 TCP FINs
Sep 19 2010 16:46:11 : %ACE-6-302022: Built TCP connection 0x3a3b3 for vlan1000:172.24.24.70/53414 (172.24.24.70/53414) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:46:11 : %ACE-6-302022: Built TCP connection 0x3a3c3 for vlan1000:172.24.24.70/53415 (172.24.24.70/53415) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:46:11 : %ACE-6-302023: Teardown TCP connection 0x3a3b3 for vlan1000:172.24.24.70/53414 (172.24.24.70/53414) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 722 TCP FINs
Sep 19 2010 16:46:11 : %ACE-6-302023: Teardown TCP connection 0x3a3c3 for vlan1000:172.24.24.70/53415 (172.24.24.70/53415) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 788 TCP FINs
Sep 19 2010 16:46:23 : %ACE-6-302022: Built TCP connection 0x3a467 for vlan1000:172.24.24.70/53422 (172.24.24.70/53422) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:46:23 : %ACE-6-302022: Built TCP connection 0x3a469 for vlan1000:172.24.24.70/53423 (172.24.24.70/53423) to vlan1000:128.9.31.70/49 (128.9.31.70/49)
Sep 19 2010 16:46:23 : %ACE-6-302023: Teardown TCP connection 0x3a467 for vlan1000:172.24.24.70/53422 (172.24.24.70/53422) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 661 TCP FINs
Sep 19 2010 16:46:23 : %ACE-6-302023: Teardown TCP connection 0x3a469 for vlan1000:172.24.24.70/53423 (172.24.24.70/53423) to vlan1000:128.9.31.70/49 (128.9.31.70/49) duration 0
:00:00 bytes 712 TCP FINs
Regards
MS.

http://www.cisco.com/en/US/docs/app_ntwk_services/data_center_app_services/ace_appliances/vA3_1_0/configuration/security/guide/aaa.html#wp1411787
To configure the TACACS+ role and domain settings on Cisco Secure ACS, perform the following steps:
Step 1 Go to the Interface Configuration section of the Cisco Secure ACS HTML interface and access the TACACS+ (Cisco IOS) page. Perform the following actions:
a. Under the TACACS+ Services section of the page, the User column or the Group column depending on your configuration, check the Shell (exec) check box.
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Step 2 Go to the Advanced Options page of the Interface Configuration section of the Cisco Secure ACS HTML interface. Perform the following actions:
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b. Click Submit.
Step 3 Go to the User Setup section of the Cisco Secure ACS HTML interface and double-click the name of an existing user that you want to define a user profile attribute for virtualization. The User Setup page appears.
Step 4 Under the TACACS+ Settings section of the page, configure the following settings:
•Check the Shell (exec) check box.
•Check the Custom attributes check box.
•In the text box under the Custom attributes, enter the user role and associated domain for a specific context in the following format:
shell:= ...
For example, to assign the selected user to the C1 context with the role ROLE1 and the domain DOMAIN1, enter shell:C1=ROLE1 DOMAIN1.
You can also substitute an asterisk (*) for the equals sign (=) as follows:
shell:* ...
Use the above shell string if you are also using Cisco IOS command authorization.
Step 5 Under the Checking This option Will PERMIT all UNKNOWN Services section of the page, check the Default (Undefined) Services check box to permit unknown services.
Step 6 Click Submit when you finish configuring the TACACS+ role and domain settings.
For example, if USER1 is assigned the role ADMIN and the domain MYDOMAIN1 (where shell:Admin=ADMIN MYDOMAIN1), then one of the following can occur:
•If USER1 logs in through the Admin context, that user is automatically assigned the Admin role and the MyDomain1 domain.
•If USER1 logs in through a different context, that user is automatically assigned the default role (Network-Monitor) and the default domain (default-domain). In this case, the user profile attribute is not obtained from the TACACS+ server during authentication.
Gilles.

SCORM bookmarked playback resumes video but not audio

Hi, We’ve published e-learning courses with Captivate 3 as SCORM 1.2 in a PIF (zipped Flash 9 + HTML). They play fine when delivered from our SABA 5.4 LMS, with the audio and video in sync. If we exit SABA’s content player part way through the course, we expect to resume at that bookmark when we return to the content player. However, while we do return correctly to the same point, the audio begins from the start even though the video resumes at the correct point. We have “Never send Resume Data” unchecked. We also patched the value in scorm_support.js of var g_nAPI to set it to “1”. Are any other Captivate settings/tweaks needed to get both audio and video to resume at the bookmark?
Thanks,
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Think I found the answer. In a nutshell it seems that CP
takes all of the audio and merges it into one long file. If you add .1 seconds on each slide before the audio starts, that is enough to break it up so that it can recognized the individual files. Here is where I found info about it: http://www.cpguru.com/2009/05/25/preloader-tips-when-using-audio-in-your-project/
I tested and it seems to be working so far. Good luck!

After pause, slide playback resumes, but not audio

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