After performing software update, I lost all my data

I upgraded to the most recent software, when it finished, I got a message to connect to iTunes. Everything was gone. My only option was to restore to factory settings. Even though I had the iPad set up to back up to iCloud, the only backup available was one from my computer from April. This really stinks. Why don't they warn you how dangerous it is to update your software.

Setup as new and restore from iCloud backup.
Restore from iCloud Backup
1. Settings>General>Reset>Erase all content and settings
2. Tap Erase
3. You'll see Apple logo and progress bar
4. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you are done!
5. Slide to set up
6. Set language
7. Set country
8. Choose Wi-Fi network; enter Wi-Fi password
9. (a) Use Location Service (b) Don't Use Location Service
10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
11. Selected Restore from iCloud Backup
12. You'll be required to enter Apple ID and Password
13. Agree to Terms and Conditions
14. Select Backup file in iCloud
15. You'll see progress of restore
16. (a) Create a Passcode (b) Don't Add Passcode
17. Welcome to iPad
18. Get Started
19. Restoring Apps and Media. Your settings have been restored. Connect to power to save battery while apps and media are downloading
20. Restore Incomplete. Some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTunes.

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HT1688 during a software update, i lost all my apps. restore did not bring them back, how do i get my apps back?

during a software update, i lost all my apps. restore did not bring them back, how do i get my apps back?

Your apps will only be where you put them. if you failed to put them on your computer beore updating, then they would certainly be gone.
You can redownload them:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Yosemite update has lost all my data

Last night I let Yosemite do an update. Im now on version 10.10.2. I have now lost ALL my data for every program on my mac book pro. No Email info at all, no photoshop data, no lightroom data from the last 17 years of photographic work.
To say I am disappointed with Apple is an understatment as I run a small business from home and rely on my Mac as I have done over the last 20 year. Apple no longer seen to give stuff about the customer and only seem interested in money. If I wanted very poor service I would have bought a PC.
anyone at APPLE read these forums as they certainly d

all of my data disappeared. All of the applications were still there but all of the keys had gone, all the settings had gone. I phoned Apple and sat in the que for 45 mins listening to music but eventually got through and have restored to my original settings from a back up. Thats another few hours of my life I won't get back..... everything now works except photoshop ffs! If u can fix that then your a better man than me.... Error 150:30.
completely disillusioned with apple theses days but appreciate any help possible

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Hi,
Please take a look at one of the following documents to see if it answers your question about finding the files that are locally stored on your device.
For iPads & iPhones
How to manage files in Acrobat DC for iOS
For Android devices
How to open PDFs on Adobe Acrobat DC on Android
Please let us know if you have additional questions.

I cant seem to download and install the latest iphone software update. I have tried since the release and have been unsuccessful on more than 7 occasions and lost all the data on the process. Anyone have that problem an how do I fix this problem?

I cant seem to download and install the latest iphone software update. I have tried since the release and have been unsuccessful on more than 7 occasions and lost all the data on the process. Anyone have that problem an how do I fix this problem?

Hi
Thanks but I have tried doing the above - when I said 7 times I was modest, its more like 15 times.
And I am referring to the 5.1 software update. I dont have wifi so I guess I will have to try that seeing that my husband also has the same problem - he has also tried downloading several times. It always times out en says that the connection is lost but yet there are always an internet connection and a decent signal once it stopped. Think it said error 32052 or something!
I am disappointed because the update includes inprovement on the battery life - did you guys notice any difference?

After updating to ios7 I lost all my data, contact list, pictures, etc. How can I recover them?

After updating to ios7 I lost all my data, contact list, pictures, etc. How can I recover them?

from your backup ,you do have a backup ?

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You calendar info should also be mirrored on your computer. Use the option to replace all events on the iPod with the info on your computer during the next sync. You can find this option in the info pane, Advanced section.
You can also use the latest backup to restore from, it contains the calendar info as well: iTunes: About iOS backups

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* and just for the records : the hardware is absoltely ok. Because in Snow it works as it should. ( So many Lion fanbois are talking : "your Ram is defect", defintely NOT. - Lion is defect! ).
Shame on you Apple.
Message was edited by: Sjazbec

I just did update of software and i lost all of my picture and songs from itune which is un usual .could any one tell me how could i get iphoto working again?

i just did update of software and i lost all of my picture and songs from itune which is un usual .could any one tell me how could i get iphoto working again?

What did you update with what? Are we talking a computer? A device like an iPhone? You updated iTunes? You updated the operating system?
If you updated the iOS on a device, I believe it warns you it will erase the device and you should make a backup first. Restore from the backup.
iPhoto is an application pretty much separate from iTunes. There is an iPhoto forum if you are having problems with that application.

HT1414 after a software update the device is not working properly and can not open any website.

I can operate it properly after an software update . Now no website cannot be opened and cannot get emails. Main thing cannot go to tunes and app store .

First Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414

After upgrading my iPhone, I lost all my contacts..... and they were replaced with my wife's contacts even though she upgraded after I did. I did a time machine backup before I started the upgrade process, how do I get that saved data back to my phone?

After upgrading my iPhone, I lost all my contacts and they were replaced with my wife's contacts even though she upgraded after I did. I did a time machine backup before I started the upgrade process, how do I get that saved data back to my phone?

Hi bluegrandpanash,
Thanks for visiting Apple Support Communities.
If you backed up your iPhone to iCloud before updating the software, first try the steps under "Restore from an iCloud backup" in this article to recover your data:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Best Regards,
Jeremy

I didn't back up and have lost all my data when updating to iOS 7 :(

I didn't back up and have lost all my data when updating to iOS 7 I have an iphone 4s. Is there any way at all i can recover the data?! Help pls!!!

Actually, if you have never backed up your iPhone with iTunes or iCloud manually, there are still possibilities that iTunes or iCloud has backed up your iPhone automatically: every time you sync the iPhone with iTunes, iTunes will back up your iPhone automatically; if your iCloud backup was enabled, every time your iPhone is connected with Wifi and a power source with screen-locked, iCloud will create a backup automatically. If you find the backups, but the backups are not up to date, and you don’t want to lose the data generated after the backups, you can extract the lost data from the backups using the iPhone backup extractor.
In addition, you can also try to use the iPhone data recovery software to scan and recover the data on your iPhone directly even if you have no backups of your iPhone.

Macbook will not boot up after running Software Update (Couldn't fix it)

Hi there,
I also have been experiencing some problems after running Software Update (Security update + Java) a couple of days ago. Similarly to Jandaf (http://discussions.apple.com/thread.jspa?messageID=9000023) I have only the gray start up screen + Apple logo + gear wheel constantly rotating. Based on the information provided in this forum I have tried some procedures which didn't solved my problem so far. Below I describe I have tried:
1) I have booted using the installation DVD and run the disk utility. When performing the First Aid/Verify Disk I found some errors ('Invalid node structure'). But I couldn't fix the problem using disk repair (same problem 'Invalid node structure' 'Volume check failed'.
2) I also tried to boot in single user mode (command + s) to run fsck -fy. It didn't work. I got the following message (last 4 lines):
CSRHIDTTransitionDriver::probe: -s
CSRHIDTTransitionDriver::probe: booting in single user .. do not match
Extension "com.apple.driver.AppleUSBTCKeyboard" has no kernel dependency.
Extension "com.apple.driver.AppleUSBTCEventDriver" has no kernel dependency.
3) When trying to boot in safe mode. I got a grey screen with the following message:
'You need to restart your computer. Hold down the power button for several seconds or press the Restart button".
4) I also tried to 'Archieve & Instal'. Again no success. After reading the DVD the action is terminated because some errors (does not specify).
5) I also tried the 'German Medicine' (http://discussions.apple.com/message.jspa?messageID=8728797#8728797) (i.e. Connect the 'problematic MacBook' to my old G4 via firewire and reinstall the 2009-001 update). Again no success. The G4 cannot mount the MacBook hardrive.
I don't know what to do any more.
A) Can I resuscitate my old system? If yes how?
B) If not, can I at least save the data I have in my old HD?
C) Is it possible to format and reinstall the OS or is this this computer doomed?
Apologies for writing so many questions but I'm really freaking out!
Thank you.
B.

Hi BDAqua,
I did as you said and got a firewire backup drive (Seagate - FreeAgent Desk 500GB). I tried to make a carbon copy of HD but it seems that the copy had some problems. Below I report both the CCC and console logs:
1) "Cloning method: Backup everything
Delete items on target that aren't on the source: No
18:23:39 Enabling ownership on the target volume...
18:23:50 The target volume has ownership enabled.
18:23:50 The target volume has Access Control Lists enabled.
18:23:50 Authenticating...
18:23:50 Initiating synchronization engine...
18:23:51 Cloning...
18:31:20 rsync: readdir("/Applications/Utilities/Audio MIDI Setup.app/Contents/Resources/French.lproj"): Input/output error (5)
19:04:41 rsync: readdir("/System/Library/Components/AudioCodecs.component/Contents/Resources/Fr ench.lproj"): Input/output error (5)
19:05:41 rsync: readdir("/System/Library/CoreServices/Menu Extras/IrDA.menu/Contents/Resources/French.lproj"): Input/output error (5)
19:06:01 rsync: readdir("/System/Library/CoreServices/Menu Extras/User.menu/Contents/Resources/French.lproj"): Input/output error (5)
19:07:05 rsync: readdir("/System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/AppleUSBC DCECMData.kext/Contents/Resources/French.lproj"): Input/output error (5)
19:10:13 rsync: readdir("/System/Library/PrivateFrameworks/Assistant.framework/Versions/A/Resou rces/French.lproj"): Input/output error (5)
19:50:10 rsync error: some files/attrs were not transferred (see previous errors) (code 23) at /Volumes/Home/Users/bombich/Development/Bombich_Software/rsync-3.0.5pre2/main.c (1047) [sender=3.0.5pre2] (51)
19:50:11 rsync: Some errors were encountered during the backup., Error code: 51
19:50:14 Sync Engine warnings: (
"rsync: readdir(\"/Applications/Utilities/Audio MIDI Setup.app/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/Components/AudioCodecs.component/Contents/Resources/F rench.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/CoreServices/Menu Extras/IrDA.menu/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/CoreServices/Menu Extras/User.menu/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/AppleUSB CDCECMData.kext/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/PrivateFrameworks/Assistant.framework/Versions/A/Reso urces/French.lproj\"): Input/output error (5)",
"rsync error: some files/attrs were not transferred (see previous errors) (code 23) at /Volumes/Home/Users/bombich/Development/Bombich_Software/rsync-3.0.5pre2/main.c (1047) [sender=3.0.5pre2]"
2) "Mac OS X Version 10.4.11 (Build 8S2167)
2009-03-01 10:30:14 +0100
2009-03-01 10:30:21.962 SystemUIServer[213] lang is:en
Mar 1 11:20:32 Bs-Home-Mac /usr/sbin/ocspd: starting
Mar 1 11:38:25 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 12:46:40 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 13:54:55 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 15:03:13 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 16:11:31 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 17:19:46 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Main starting
2009-03-01 17:47:20.393 Skype[313] SkypeApplication::init called
2009-03-01 17:47:21.554 Skype[313] SKInitDebugLogging
2009-03-01 17:47:46.169 Skype[313] SkypeSound::setAudioDeviceUID: cannot find audio device with UID (null), trying to use default system output device instead
2009-03-01 17:47:47.208 Skype[313] SkypeSound::setAudioDeviceUID: cannot find audio device with UID (null), trying to use default system output device instead
Starting the process...
2009-03-01 17:48:36.186 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:48:36.367 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:48:37.367 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:48:37.369 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:59:16.450 Skype[313] SkypeSound::setAudioDeviceUID: cannot find audio device with UID (null), trying to use default system output device instead
Mar 1 17:59:19 Bs-Home-Mac crashdump[355]: Skype crashed
Mar 1 17:59:20 Bs-Home-Mac crashdump[355]: crash report written to: /Users/bernardolima/Library/Logs/CrashReporter/Skype.crash.log
Mar 1 18:23:50 Bs-Home-Mac authexec: executing /Applications/Carbon Copy Cloner.app/Contents/Resources/helper_tool
Mar 1 18:28:01 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Main starting
2009-03-01 18:41:03.154 Skype[393] SkypeApplication::init called
2009-03-01 18:41:12.433 Skype[393] SKInitDebugLogging
Mar 1 19:36:16 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 19:55:54 Bs-Home-Mac mdimportserver[480]: -[ABAddressBook sharedAddressBook] Can't ABACQUIREFILELOCK Framework/AddressBook/ABAddressBook.m:2746
Mar 1 19:57:12 Bs-Home-Mac mdimportserver[480]: * +[NSUnarchiver unarchiveObjectWithData:]: extra data discarded
Mar 1 19:57:12 Bs-Home-Mac mdimportserver[480]: * +[NSUnarchiver unarchiveObjectWithData:]: extra data discarded
Mar 1 20:44:34 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 21:52:51 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 23:01:07 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor"
Due to my lack of knowledge I can't judge how bad this is. But I can tell you that every time I read the word bad in the log it scares the s*** out me.

IPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!

iPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!
Help would be appreciated.

PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

After performing software update, I lost all my data

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