After Photoshop elements - won't accept cerial number assigned in e-mail

Need Adobe help - cant get adobe to accept serial numbers

Contact support directly by phone, web chat or web form.
Mylenium

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Photoshop elements won't accept serial number

Is there a way to get a human on chat or phone. This "jumping through hoops" to get needed support is an example of corporate indifference.

Do you have a serial number, or do you have a redemption code to GET a serial number?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
Also, Photoshop Elements is not part of the Cloud... moving to that forum

I AM HAVING ISSUES GETTING MY NEW ADOBE PHOTOSHOP ELEMENTS 12 TO ACCEPT THE SERIAL NUMBER IT HAS GIVEN ME.

I AM HAVING ISSUES GETTING MY NEW ADOBE PHOTOSHOP ELEMENTS 12 TO ACCEPT THE SERIAL NUMBER IT HAS GIVEN ME. SEVERAL MONTHS AGO I FINALLY MANAGED TO FIND THE ONLINE HELP AND THEY SPENT AN HOUR OR SO TRYING TO HELP ME AND THEN WHEN I WENT TO USE IT AGAIN AND SIGN IN IT WAS THE SERIAL NUMBER AGAIN AND SAYS IT DOES WORK. I NEED HELP. I'VE HAD THIS FOR NEARLY A YEAR AND CAN'T USE IT.

Error "The serial number is not valid for this product" | Creative Suite
if that fails to help you click 'still need help' at adobe support, https://helpx.adobe.com/contact.html

I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be

I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be recovered under these circumstances?

If you never bought the product then you cannot get the serial number.

Good afternoon.I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninst

What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear

You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.

Buy adobe photoshop elements 10 Itunes under order number MHMKW49V6Q the March 3, 2013 and is in German language and can not switch to English

Buy adobe photoshop elements 10 Itunes under order number MHMKW49V6Q the March 3, 2013 and is in German language and can not switch to English

The Adobe distributor for Croatia is:
HSM Informatika
Grada Mainza 19
Zagreb 10000
Croatia
Tel: +38513908930
Fax: +38513758850
There is a download store for Eastern Europe:
https://store2.adobe.com/cfusion/store/html/index.cfm?event=displayProduct&categoryOID=703 2501&store=OLS-EU

After Photoshop Elements quit working for the second time in three months, I uninstalled it and now cannot get it to reinstall from the disc. Nothing happens when I insert the disc. All I can do is look at the folders and files and see nothing that tells

After Photoshop Elements quit working for the second time in three months, I uninstalled it and now cannot get it to reinstall from the disc. Nothing happens when I insert the disc. All I can do is look at the folders and files and see nothing that tells me how to start the installation. Clicking "open with Auto play" gives me irrelevant options, view photos, share, etc. I'm running Windows 8. This program has worked, although buggy, for the past year.

reinstall by clicking setup on your disk or downloading and installing,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Photoshop Elements won't open. I have tried re-installing. I have windows pro 7

Photoshop Elements won't open. I have tried re-installing. I have windows pro 7

Try making a direct desktop icon for the Editor and see if you can launch the program directly from the desktop.
Right click anywhere on the desktop and select New à Shortcut
Browse to Computer OS C:
And find the PSE Editor application in Program Files or Program Files (x86) on Windows 7 - 64 bit.
C: à Program Files à Adobe à Photoshop Elements 9
Within the Photoshop elements 9 folder find PhotoshopElementsEditor.exe (with the blue icon)
Select that file and click Next.
Then click Finish.
You should now be able to launch by double clicking on the new desktop icon, bypassing the welcome screen.

Photoshop Elements won't access my HP printer

When I click on Print, my HP Fax software is opened even though the printer is selected. I reinstalled my printer software and still no luck.   The printer software is the default.   I see that others have had this problem but I haven't seen any suggested solutions for this.

Thanks, that did the trick.
Date: Mon, 4 Jun 2012 16:46:37 -0600
From: [email protected]
To: [email protected]
Subject: Photoshop Elements won't access my HP printer
    Re: Photoshop Elements won't access my HP printer
    created by photodrawken in Photoshop Elements - View the full discussion
This solution has been mentioned several times: The names of the printer and fax are too long. In Windows, open the properties of each device and rename them to something like "HP Printer" and "HP Fax". Ken
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Can i install my photoshop elements 10 using my serial number

can i install my photoshop elements 10 using my serial number if i dont have a dvd drive on my computer?

It depends on which region you are in? I am also assuming you are trying to install the trial version using your serial number? Finally I would also assume that your computer meets the minimum system requirements?

Photoshop elements 13 won't accept serial number I just redeemed

photoshop elements 13 won't accept serial number

Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Photoshop Elements doesn't accept my serial number

Hi,
I'm trying to instal Photoshop Elements on my Mac, but it refuses the serial number. What can be the problem?

Branching this to a separate discussion.
Mauduiz please make sure you are utilizing the registered serial number tied to your account at http://www.adobe.com/. You can find additional details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

Download Photoshop Element 5 with a serial number

I have several Canon products, and installed Photoshop Element 5 to the PC that came with the products several years ago. I updated the software on PC after installation. I now use MacBook Pro, and I only could find the serial number for the Element 5, which I had registered in the Adobe.com. And I could not find the Element 5 downloading. Is there any way to download Element 5 on my Mac with the serial number or it is not worth it?
Thank you!

It won't work. Those old Elements products were not cross-platform to begin with and given how old it is, it is doubtful it would even work on a current Mac. Simply buy a new package of PSE 12/ 13.
Mylenium

Photoshop Elements won't open

I've been using this computer in my workshop for simple things, mostly email, fb, etc. It has had Photoshop CS (very old, not sure what version) and Photoshop Elements 2.0 on it and both have been working fine. Just brought it into the house to use in the office after my slightly newer, but still old, iMac G5 died. I'm hoping to use it for a short time while figuring out what to do next regarding a newer computer. I've gotten it connected to printer and scanner with a bit of trouble due to trying to find old drivers again. That's really all I'm aware of having changed. Now suddenly PE and P CS won't open. I reinstalled PE (which is what I use most); no change. It starts to open, then just quits. I've clicked on "report" and see the following:
Date/Time:      2012-04-11 00:02:41.529 -0400
OS Version:     10.4.11 (Build 8S165)
Report Version: 4
Command: Photoshop Elements 2.0
Path:    /Applications/Adobe Photoshop Elements 2/Photoshop Elements 2.0/Contents/MacOS/Photoshop Elements 2.0
Parent: WindowServer [66]
Version: 2.0 (2.0)
PID:    246
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes:      KERN_INVALID_ADDRESS (0x0001) at 0x6f726b2e
Of course there's lots more but that's the part with the bad words like "bad access" and "invalid address" and such. I'm hoping someone can tell me what is going on; perhaps you know what the above means? Or maybe there is some other clue here? I'd be grateful. Thanks for reading.
Judy
PS Just to be clear, no major changes in software; I have been running both Photoshop programs on this computer, with OS 10.4.11, since getting the computer as a hand-me-down a couple of months ago. I did update OS, Safari, and a few other things at that time, as well as maxing the memory, deleting many programs and files I'll never use, etc. Installed PE 2.0 at that time. CS was already on it. Both have worked just fine. When I reinstalled PE the installer said it had installed properly.

Well, just in case someone else checks in here with the same problem. Got both programs working just fine again. I hunted up other threads on the same topic; several had posts suggesting trashing certain plug-ins and/or prefs. I'd tell you exactly what but I did a bunch and not sure which solved it. With Photoshop CS 8.0, I deleted plist in user library; no change; then deleted twain plug-in, now it opens just fine. I don't exactly comprehend why, but so far so good. If I have any other useful observations I will post them.
Judy
PS I ordered a PRAM battery and will replace that anyway, just because I'm certain it is quite old; perhaps this will prevent other problems popping up. I need to get a bit more use out of this nice old machine!

Photoshop Elements won't install on Windows 8

First & foremost, I'm incredibly irritated that my Photoshop Elements 6 won't install on my new Windows 8 laptop. (I did the right thing: uninstalled from the old laptop before wiping the drive to get it ready for resale.) And now, instead of getting true & real support from Adobe, I'm directed to a user Forum. BS! Absolutely UNACCEPTABLE consumer support!!!! I will NEVER AGAIN purchase an Adobe product. Of course, this is no slam against other Adobe users on the Forum - it's just that Adobe needs to take a stronger ownership of its problems - they should NOT let all of us swirl around and find answers to their problems.

Photoshop Elements 6 is ancient software. It may or may not run under Windows 8. I am sure you could have paid for customer technical support for your issue, but it might be that you still would have been told that it was not compatible or that it was a untested combination. Adobe stops giving installation support on older versions after the new version comes out. If you post in the Photoshop Elements forum you may find other users that have or have not been able to install Photoshop Elements 6 on Windows 8. You were actually given great support to visit the forums, since our collection of users have much more experience than many people that work in Adobe Technical Support.

After Photoshop elements - won't accept cerial number assigned in e-mail

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