After printing successfully, my officejet 7210 all-in-one stopped printing and gives the message "re

No problem with printer until today. Suddenly error message appears. "Remove and check right cartridge."  Of course, I did that, several times, but with no effect. No ideas?

Try the troubleshooting steps in this page.  If the x-bais spring is dislodged as sown in Figure 11 then check the flex circuitry.  If the flex is not damaged you may be able to use eopxy to put the x-bias spring back in place.  If the flex is damaged as in (2) below you will need to repair or replace the printer.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • I have an HP Officejet 7210 all in one printer, have loaded Printer Pro to IPad, get successful test pages in the Print Pro App but can't print emails (or anything). error message is No AirPrinter found.  How can I get connected?

    I have an HP OfficeJet 7210 all in one printer, have loaded Printer Pro and had a successful test while in Printer Pro.  When I try to print and email I get NO AIR PRINTER message,  How can I connect my printer to my IPad and print emails.

    Welcome to Apple Support Communities.
    If you're using the Printer Pro app, you're not going to use AirPrint services.
    They are not the same thing.
    Are you using the 'Open In' option to get the email into Printer Pro for printing?
    http://itunes.apple.com/us/app/printer-pro/id393313223?mt=8
    Once installed, Printer Pro appears in the "Open In..." list on your device. This lets you print documents from Mail, Safari, ReaddleDocs and many other applications on your iPad that supports this function.
    Using "Open In..." approach you can print files from many popular online storages: Dropbox, MobileMe iDisk, GoogleDocs. It just a matter of several taps to download your file via free Dropbox, iDisk or Google Docs application and send it to printer.

  • Need generic print driver for Officejet 7210 all-in-one on Windows 8.1

    Updated my Windows 8 to Windows 8.1, which removed my print driver for an Officejet 7210 all-in-one.  Attempted to reinstall.  Error that file not found.  Followed detailed process to a tee (deleted temp files, removed startup programs, everything).  Driver doesn't work but printer does with other computers.  Printer is no longer supported and no help (but is in great working condition).
    I'm looking for a generic driver that would work with my printer and Windows 8.1.  I really appreciate any help...
    This question was solved.
    View Solution.

    Hi LChristofaro,
    I have researched your error message and the Msiexec.exe error and it is an issue with windows installer. I recommend restarting your windows installer.
    To do this:
    1. Run "Services.msc" (without the quotation marks).
    2. Double-click "Windows Installer" in the Services list.
    3. Click Stop and click OK.
    4. Click Start and click OK.
    Restart you computer and try the install again.
    Let me know if this helped.
    Thank you,
    I worked on behalf of HP.

  • Fax issue with HP OfficeJet 7210 All-in-one

    Hi everyone,
    I've got an issue with my HP OfficeJet 7210 All-in-one printer/fax (USB connection)
    I'm under Mac OS X 10.5 (Leopard).
    When I was under Tiger, my printer/fax worked properly.
    After the upgrade to Leopard, the printer/fax was still installed (HP 7210 was displayed as installed in the printer list of the System Preferences).
    The printer works fine but the fax doesn't ! An error consistenly occurs when I try to send a fax.
    Thus, I decided to uninstall every HP components from my Mac. Then I proceeded a fresh install of the CD software/driver I received with my printer/fax.
    During the installation, I get an error : "HP AIO TRAP has quit". I went further and continue the installation till the end by ignoring the problem.
    The printer is still working fine but I'm unable to install my fax in the System Preferences because the fax simply doesn't appear either on the "Fax" tab or on the "More printer" tab.
    Only an unuseful "Bluetooth" fax appear, I can install it but it's impossible to send a fax with it : http://users.cybernet.be/ptsalos/hp-leo1.png
    In the "More printer" tab I got this : http://users.cybernet.be/ptsalos/hp-leo2.png ... It seems that no fax are detected (no fax are displayed in "HP AiO Télécopie" and the "Add" button is gray).
    I hope you could help me !
    PS: the fax works properly under Bootcamp with Windows XP PRO SP2
    Thank you very much.
    Message was edited by: phl00

    OK, so enough software is available (or will so been available) for me to start posting these types of workarounds (and getting more of you up and running). And remember, what I am about to tell you is NOT supported by HP, so if you run into problems doing this do NOT call customer support. I am posting this stuff here to try to help out the community. I will stop posting if this gets abused (even once).
    If you have an HP OfficeJet 7310 or 7210 printer, go to HP.com/support, tell it you have a 7410, and download the installer (follow my instructions on the [Beta Announcement|http://discussions.apple.com/thread.jspa?threadID=1252889&tstart=0 ] thread if you need more details.
    Now follow these instructions:
    Step 1: Run the installer, and follow the onscreen prompts.
    Step 2: When the screen comes up to select your printer, check the box my printer isn't listed and continue.
    Step 3: On the next screen select the OfficeJet 7400 Series and continue.
    Step 4: Select the type of connectivity to your device.
    Step 5: Install the software (this may take several minutes).
    Step 6: When you get to the Setup Assistant, skip it. Make sure you de-select the two checkboxes before you continue otherwise it will remind you every time you log in.
    Step 7: Go into the Print & Fax System Preference and manually add your print queue.
    Step 8: Go into the Print & Fax System Preference and manually add your fax queue.
    Step 9: Start using your device.
    Congratulations, you now should have a fully functioning device under Leopard. So what won't work with this work around:
    1) The documentation on your device will be wrong.
    2) If you did not previously set up a station ID for the fax, one will not be set.
    3) Device Manager will not know anything about your device so the functionality there will be pretty useless (most stuff can be done through other means though). However if you already have a Tiger install, even this should (theoretically work).
    4) Good question, if you run into any other issues post them here, I may have forgotten something.
    WARNING! WARNING! WARNING!
    Please install the final drivers when they come out, and preferable the beta drivers too for your device too! Just because things are working for you does not mean that this configuration is supported (its not) or that there aren't any known problems (there may be, we certainly don't test it) so please take caution and update when possible.
    Just trying to help.
    Andrew

  • Officejet 7210 all-in-one

    I've had this printer for about 5 years, running on an XP system.  I recently purchased a new computer running on Windows 7.  Windows 7 found drivers to run the printer and it is up and going fine.  However, I've lost the ability to scan with the printer. I have the old CD (version 4.7.1) but it's for XP.  I can install that software to run my scans on the scanner part of the printer?  If not, what are my other options?
    This question was solved.
    View Solution.

    Hey there scott77, Welcome to the Forums!
    I noticed you purchased a new computer now running Windows 7 and you are looking for the Full Feature Driver and Software so you can have the scanning capabilities back as you did with your XP.
    The great news is, you don't need the disk as there is a download available for you to use to install the software.
    Click here to get started and just click Download: HP Officejet 7210 All-in-One Printer
    I really hope this helps you! Feel free to write me back on your progress!
    Best wishes,
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Ever since i loaded Xl I cannot print and get the message "Prop Res DLL no loaded"

    Ever since i loaded XI, I can't print and get the message "Prop Res DLL not loaded?

    You get this when doing what?
    Try reinstalling or updating your printer driver.

  • On the zynga game, mafia wars, every time i click on something within the game a get a popup that says "Requested URL not found: 400" all pages load fine it just gives the message every time i click something, how can i stop this?

    on the zynga game, mafia wars, every time i click on something within the game a get a popup that says "Requested URL not found: 400" all pages load fine it just gives the message every time i click something, how can i stop this?

    Sorry, the above thread should have been a "new" post, not a reply post.

  • Officejet 7210 all-in-one duplex problem

    Since connecting Officejet 7210 to laptop running Vista Business, the 2-sided printing accessory with rear tray is not recognised. I have been using the Deskjet 990C driver for 2-sided printing but it does not recognise the rear tray. Am unable to print photos using the rear tray, & when I try to load the 4x6 photo paper into main tray, the image will only print from the centre position of an A4 page, not the location when the tray is adjusted for the 4x6 (10cm x 15cm) stock. How can I enable the rear tray to feed the photo stock.
    Is there an updated driver for the 7210 that supports the duplexer with rear tray or what other workaround can you recommend?
    This question was solved.
    View Solution.

    Since the duplexer and rear tray were optional on the Officejet 7210 the driver will default to them being "not installed".  Go to the printers folder, right click on the 7210, Properties, Device settings, Installable Options and set the Duplex Unit and the Rear Tray to installed, Apply, OK.
    Once this is done the rear tray should be accessible and you can try duplex printing.  You will probably need a patch to correct the back side printing upside down when duplexing, this is available as described here.
    Regards,
    Bob Headrick, MS MVP Printing/Imaging
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Missing file after installing software for Officejet 6210 All-In-One printer.

    I got the following error message: "The file C:\{Program Files\HP\Digital Imaging\skins\oov1\skin.xml does not exist".  Can anyone tell me where to get the file and then how to download it?  Your help will be much appreciated.

    HI knewsomga,
    WIA is Windows Image Acquisition, it is a proprietary Microsoft driver model and application programming interface (API) for Microsoft Windows Me and later Windows operating systems that enables graphics software to communicate with imaging hardware such as scanners, digital cameras and Digital Video-equipment. - Source
     Please follow the instructions below.
    Please hold down the windows flag key and the R to open the Run box.
    Type services.msc and press Enter
    Locate Windows Image Acquisition (WIA)
    Right click and open Properties
    Stop the service from the General tab and then Start it again
    Verify that the Startup type is set to Automatic rather then manual
    Also, look for 'Shell Hardware Detection' in the list of services. If it is not enabled/started, make sure to enable/start the service, and make sure the Startup Type set as Automatically from its properties.
    Locate the 'Remote Procedure Call (RPC)' in the list of services. If it is not enabled/started, make sure to enable/start the service, and make sure the Startup Type set as Automatically as well.
    If the issue persist, the HP Print and Scan Dr might help, otherwise I suggest contacting Microsoft.
    Click here to download and run the utility > HP Print and Scan Doctor
    I hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • CAnnot get HP Officejet 7210 All-in-One to install

    Have attempted to install numerous ways the HP Officejet All-in-One 7210, using both HP sent disc for WIN7, Download from HP and Download from Microsoft.  Have even done a regedit of all 'HP' and fresh restart.  This printer worked fine under WIN XP Pro but now with a fresh install of WIN7.  It runs through the install but won't print.  In checking the properties of the Printer it shows model #unavailable, scanner unavailable and under driver shows nothing.  Can someone help?
    This question was solved.
    View Solution.

    How is the printer connected - USB or wired LAN?  I would suggest you look in the CD for a util\ccc directory.  In this directory should be a series of batch files, uninstall_L1.bat through uninstall_L4.bat.  Disconnect the printer, then  run the uninstall_L1, then uninstall_L2 and uninstall_L3 files.  Next run the install program and do not connect the printer until prompted to by the installer.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Officejet 6500 all-in-one stopped printing BLACK only,

    Quit printing BLACK in documents, test page, test reports, etc.  I changed black cartridge, ran cleaner, performed alignment which failed, no help; ordered a new printhead? Any other ideas?  It does print colors!

    Hello, 
    Please download and run the HP Print and Scan Doctor from www.hp.com/go/tools
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • Officejet 7210 All in one Part

    Could someone please help me name this part I need to get a replacement for two printers. It might be called a "slider" but I want to make sure before ordering the right part. This piece sits on the bar and pushes the carriage right to left.
    Sorry the pictures are not the best quality.
    This is what I have and its broken supposed to be one
    Heres what it should look like
    This is what it should look like attached
    Fits behind the carriage  
    This is when its on the sliding bar 

    Hi adamjy12345,
    There are a couple of diagrams in the manual that may help...
    http://h10025.www1.hp.com/ewfrf/wc/manualCategory?​product=391153&lc=en&cc=ie&dlc=en&lang=en&cc=ie
    Kind Regards
    Ciara
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Trying to connect my printer and receive the message wireless radio is not functioning but the radio

    i have a hp officejet pro 8500 wireless

    Where are you receiving this message?
    Run a wireless test by going to Setup>Network>Wireless Network Test.  Does it show anything as failed?  If so, what items are marked as failed?
    What brand and model is the router?
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Fire fox will not open and give the message that program is already running when it is not and i have to restart my computer. i am running windows xp and this problem started after the last up date. i have tried uninstalling and reinstalling the program

    is this a known issue?

    If you close Firefox properly the problem will practically disappear.
    To close Firefox properly:
    :<b>Closing Firefox</b> ''(#close_firefox)'', avoid getting <b>Firefox already running</b> messages:&nbsp; To properly shutdown Firefox when multiple windows or closing the
    last window use File → Exit/Quit (or Firefox button → Exit).&nbsp; Closing Firefox with the [X] in the upper right corner closes the window ("Ctrl+W") but that does not necessarily close Firefox if it has subtasks running.&nbsp; If you want to close and reopen Firefox use the "Restart" within Add-ons if you made a change requiring a restart, or install "[https://addons.mozilla.org/en-US/firefox/addon/restartless-restart/ Restartless Restart]" ("Ctrl+Alt+R") which will allow you to take Firefox down and restart without having to check the Windows Task Manager to see if Firefox first actually ended. ([http://kb.mozillazine.org/Firefox_hangs Firefox hangs])
    In checking the Windows Task Manager be sure to check the "Process" tab not the "Application"tab/

  • I have an officejet hpj4500 which has paper in it. gives the message that it has no paper. press ok.

    I HAVE AN OFFICEJET J4500 WHICH HAS PAPER IN IT, BUT WON'T PRINT, AND GIVES THE MESSAGE "ADD PAPER THEN PRESS OK" . I DO THAT, BUT IT STILL DOES NOT PRINT. IT KEEPS REPEATING THE SAME MESSAGE. COULD IT BE AN INK PROBLEM?

    Hi Janine943,
    Thanks for visiting Apple Support Communities.
    See this article for some troubleshooting steps that can help:
    OS X Lion: If an error message appears while you burn a CD or DVD
    http://support.apple.com/kb/PH3999
    Regards,
    Jeremy

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