After purchasing Adobe Acrobat Pro my download window is painfully slowly and seemingly stuck. If i try to pause or cancel the download it stops responding completely. I have tried to stop/start, redownload, and start fresh several times...all with the
After purchasing Adobe Acrobat Pro my download window is painfully slowly and seemingly stuck. If i try to pause or cancel the download it stops responding completely. I have tried to stop/start, redownload, and start fresh several times...all with the same result. Any advice?
Try downloading the offline installer from http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Make sure you follow the Very Important Instructions on that page.
Similar Messages
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How do I get Adobe Acrobat Pro from a Windows to a Mac?
My windows computer crashed. I had purchased Adobe Acrobat Pro on my Windows laptop. Is there anyway I can get it transferred over to a Mac computer. It is Adobe Acrobat Pro version 11.
Change product platform or language
You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l -
I uninstalled Adobe Acrobat Pro due to Windows 8 malfunction with starting up. I am trying to reinstall as I am an owner of the Creative Suite CS6 and I cannot access my serial number. I purchased the software in 2013 and never registered i, apparently. When directed on Adobe's site to access the serial number, it takes me to an outside 3rd party site, which I tried but it does not actually work. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hey beccac85068042,
Adobe will provide you the serial number only if you are a registered user.
Please refer the following link to know more on registration for Adobe products:
Adobe product registration FAQ
You might Contact Customer Care and seek help on the same.
Regards,
Anubha -
I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?
Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh -
Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download
Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download. It made me download an installer and then when I went back to download it from the Best Buy digital library and clicked on "Download," nothing happened
I have done both of those and still no luck. I have tried this download on Chrome, Internet Explorer, and Firefox and its the same story on all of them. I have a Windows, also, if that helps
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How do I install a purchased adobe acrobat pro XL cd to my windows 7 desktop?
How do I install a purchased adobe acrobat pro XL cd to my windows 7 desktop?
Hi Hannah Maddox,
Please let us know that what kind of trouble are you facing in installing Adobe Acrobat software?
Regards,
Rahul Tyagi -
I purchased Adobe Acrobat Pro XI via email download code via the Dell Store yesterday. The product key given doesn't work/fit into the boxes on any of the "Register" pages on the Adobe website. Therefore, although I paid for the product and it is downloaded, it is not "installed" and will not work to print documents from emails, etc.
Hi williamc48321229,
You must have received redemption code via email from the reseller.
Please ensure that you are entering the right code as that would be needed to obtain the serial number for activating the product.
For more details on this, please refer:
Find your serial number quickly
Hope this helps.
regards,
Anubha -
I just purchased Adobe Acrobat Pro DC and am trying to download it and it says HTTP failed. Now what?
Hi markt97800229,
If you have purchased a retail serial key, use this link - https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Choose Acrobat Standard DC (Classic)
If you are using subscriptions, or if your organization has purchased Acrobat DC license via ETLA or VIP program you can download the installers from this page use the link - https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Choose Acrobat Standard DC (Continuous)
Thanks,
Karan -
I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.
Hi Melanie Wheeler,
Please let us know the Exact error message, that you are facing while downloading Acrobat.
Hope to hear from you soon.
Regards,
Rahul Tyagi -
ive just purchased Adobe Acrobat Pro and when i pdf a Revit file all text is unreadable. If i do it on a free pdf as Cube i dont have the problem.
Hi michaele,
What is the extension of the revit file you converted to pdf?
Regards,
Rave -
I purchased Adobe Acrobat Pro and have tried to install it now three times and it just will not even start to install? Any ideas?
Can you describe exactly the steps and behavior that you are experiencing? There really isn't enough detail in your description to assist you.
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I cannot convert a pdf to work with my newly purchased adobe acrobat pro XI
i cannot convert a pdf to work with my newly purchased adobe acrobat pro XI
Sorry I cannot convert pdf to Word document (typo)
Richard Gabai
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When purchasing adobe acrobat pro dc how many computers can you install it on?
when purchasing adobe acrobat pro dc how many computers can you install it on?
[discussion moved to Acrobat Installation & Update Issues forum]
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Need url - to purchase "Adobe Acrobat Pro X v10.0"-Genuine Licence
Pls can anyone send me a url that I can purchase "Adobe Acrobat Pro X v10.0"-Genuine Licence
Adobe no longer sell this product. They now sell 11.0, which you can find in the shop on http://www.adobe.com/
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