After purchasing my macbook, i am missing content from my iTunes

i purchased my macbook air switching from a pc and when i pulled up my itunes, i am missing all my videos and some music.  how do i retrieve the missing content?

Hey jennyk67,
Thanks for the question. Did you transfer the iTunes Library from your previous computer over to the Mac? If not, the following resource should help you through that process:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Thanks,
Matt M.

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