After purchasing Osx Lion on App Store can I ask for a disk shipping of it.

After purchasing Osx Lion can I ask for a disk shipping of it , because i cant download it.
I tried downloading it but there is a problem each time , it freeze between 3.15 & 3.16 Gb (Did it like 4 times) and I have an internet of 1Mb/s ( I have also checked my internet connection and its running smoothly)

Make sure you take this opportunity to backup your data properly, and ensure all your applications are compatible*:
http://www.macmaps.com/upgradefaq.html

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I can't find pages and keynotes on my imac (ie not in applications folder)after purchasing them from the app store? help please!!!

can't find pages and keynotes on my imac (ie not in applications folder)after purchasing them from the app store? help please!!!

Try searching with Spotlight. Click the magnifying glass icon top right corner of your screen.
If you can't locate the apps, you can re download without being charged again.
http://support.apple.com/kb/HT2519

If I buy Lion from apps store can I install it on all the Macs I own?

If I buy Lion from apps store can I install it on all the Macs I own?

Yes. Each one needs to have Snow Leopard 10.6.8 installed in order to re-download from the App Store unless you make your own USB flash drive installer:
Make Your Own Lion Installer
1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing Lion.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to several hours depending upon the drive size.
3. Locate the saved Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the InstallESD.dmg disc image to the flash drive as follows:
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the InstallESD.dmg disc image file into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable Lion installer that you can use without having to re-download Lion.

Why apps store can't open for featured, top chart,explore and search

why apps store can't open for featured, top chart, explore, search? I can't to search anything that I want to download. please help me

Hi nurrafiqah,
After reviewing your post, I have located an article that can help with Mac App Store issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Mac App Store: Solve problems
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D

Aperture was originally installed from the app store, now its asking for a serial number. how do i download the serial number or reinstall from the app store?

Aperture was originally installed from the app store, now its asking for a serial number. how do i download the serial number or reinstall from the app store?

The App Store version of Aperture will never ask for a serial number so something got confused on your system. Did you ever have a non App Store version of Aperture installed? Did you download the trial version for some reason?
You can try moving Aperture from the Application folder to the desktop and then going to the App Store. Log in with the same Apple ID you used to purchase Aperture and you should be able to download it again.
regards

When trying to download a app from app store it keep asking for a verification.

When trying to download a app from app store it keep asking for a verification.

This is happening to everyone, Apple Store is facing an issue. Started last night.
http://www.imore.com/itunes-and-app-store-terms-and-conditions-stuck-infinite-lo op-locking-out-customers

Unabe to download an already purchased copy of OSX Lion from App Store.

Hi,
I have a Macbook Pro mid 2010 with osx 10.7.5. I purchased, downloaded and installed Lion on 20 July 2011.
Now I want to download it again to make a usb installer and to do a clean install again to my mac but I'm not able to download it by the App Store.
If I go on the purchased section of my App Store it gives me the option to download but when I push the download button the result is that nothing happnes.
Thank you if someone could give me some help.
Riccardo

It isn't just the hard drive - there is firmware built in that will prevent you from booting wih Snow Leopard. If you do a search here, you'll find many threads trying to install an earlier OS than what the machine came with all with the same answer (unless the Mac was built right around the time of a new OS being introduced, then it is possible to be booted from both OS's). In this case, you'd be trying to go backwards by 2 versions. Also see here:
http://support.apple.com/kb/HT2186?viewlocale=en_US
And yes, if you use internet recovery and first erase the drive (available in Disk Utility within the recovery partition) and then reinstall the OS, it'll reinstall the OS on a blank drive and you can start over. If the machine is new, then Command + R during restart should automatically boot into internet recovery (connecting you to Apple's servers by showing a spinning globe while connecting); if the machine is a bit older, then Command + Option + R will boot into internet recovery.

At first I wanted to get an app in the App Store which is no need to buy it. I'm at Malaysia but the app is only for china. So I change it to china. But the china App Store didn't ask for the credit card thing. So I change the country....

Then I changed it to Malaysia but I can't because the App Store ask me to give the credit card number thing. But friend does that too. But the App Store didn't ask him for the credit card number when he changed back to Malaysia store. Please help me. I really need it. Thanks

Veronica ...
Reset the device then try the App Store.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.
When you can, yes, there's an update available.
Tap Settings > General > Software Update

How to Download OSX Lion WITHOUT App Store

I recently purchased OS X Lion for my old black Macbook. Unlike when I purchased OS X Snow Leopard and they sent me a CD, this time they emailed me the codes to download OS X Lion. The emails say that they require you to get the App Store in order to claim the download, which is only available through OS X Mavericks.
Since I updated my iMac to OS X Mavericks 6 months ago, I've had major problems with the machine ever since -- including iMovie becoming useless, and the computer freezing every couple of hours its used -- seemingly an overheating issue which I have been powerless to resolve. Since I didn't have Time Machine set up and can't figure out how to go BACK to the OS X I had previously on my iMac.... there's absolutely no way I'm downloading Mavericks to my Macbook as well. However, my Macbook is old and definitely behind on software... my safari won't let me upgrade to the newest one because I'm only on Snow Leopard and there are major security/spam issues on the outdated version. I need to upgrade to Lion.
My question is why would I buy OS X Lion if I had OS X Mavericks already? That would be useless.
So why would they make OS X Lion available to download ONLY through the App Store and thus ONLY through OS X Mavericks? That doesn't make sense.
Is there a way to get my OS X Lion downloaded without upgrading to Mavericks? Or is this just one of those dumb catch 22s that Mac invents just for the pure pleasure of being difficult on people who really try to enjoy their Macs?
I feel Mac purposefully makes their own machines useless a couple years after purchase in order to prompt people to buy the newest machines. Every necessary upgrade in order for our Mac to function, invariably makes our Mac dysfunctional -- like Mavericks preventing the built in iSight from working on my iMac...
My desktop has become very nearly useless and my laptop is on the way to being so if I can't upgrade to Lion. I am super frustrated that Mac is disempowering both of my systems.

Since you're running Snow Leopard 10.6.8, you'll have the Mac App Store. Open it from the Dock or the Applications folder.
(112109)

How do i reinstall Osx on a used macbook if i've never purchased osx through the app store before?

I recently bought a macbook off of craiglist. I wanted to erase the pervious user's data off of the machine. I followed steps from apple support and i eventually erased the startup disk and put one of my own in place. As I now know i went have to reinstall OS X. When i type in my apple id it tells me that i have never purchased OS X through the Itunes store. Is there any way around this? A computer I just paid 550$ wont start and i cant get in contact with the pervious owner. Any suggestions? I would just take it to the nearest Apple store but that is unfortunately 70 miles away. Any suggestions will help thank you

The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes.
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

I have just purchased my I pad when I try to visit the apps store and it asks for my I'd the shop where I brought the I pads I'd keeps coming up even though I have registed this I pad in my name please can you help me solve this problem

I have just purchased my I pad the shop where I brought it from installed some app when I try to download any apps it comes up as his name even though I've registed this I pad how can I remove his I'd so mine shows. Thank you

Sign out of unwanted Apple ID and sign in with your Apple ID
Settings>iTunes and App Stores>Apple ID

Reinstalling lion from app store, can I still have Snow Leopard on a partition?

I rushed out too early to install Lion via Apple Apps store. Now, I realize that Rosetta is gone and so are my options to use older apps.
I have never partition my hard drive, but using disk utility I created a partition called "Snow Leopard." It divided my HD in half which is okay. I closed the disk utility window, rebooted holding down the "C" key, and saw the OS X Snow Leopard Install DVD v10.6.2. When I select it, a window pops up saying, "You can't use this version of the appl inst Mac OS X with this version of Mac OS X. You have installed Mac OS X 23.1.1."
Before downloading lion, I made a backup of my existing Snow Leopard HD using Time Machine to an external HD. When I open up a saved version dated a month ago, I see that the applications that were working in Snow Leopard now have the icon circle saying that it is not supported by Lion. This is strange since I used Time Machine to back up my HD, then turned off the app before downloading Lion. Even older versions saved on the external HD show the circle.
I read about lion and the "Recovery HD," but when I hold down the Command-R key nothing happens when I restart my computer. It also talks about using the option key but that does not work. It talks about reinstalling lion using this system, but I don't see it working.
I have now decided to download Iion again from the Apps Store, got the option key to work and as of now it is slowly downloading. I plan to make a bootable DVD of Lion before installing it again. I also can create a partition called "Lion," since I deleted my partition called "Snow Leopard," or first created a partition called "Snow Leopard" since I deleted it again from the HD. Since I still have the original Lion install on my iMac, if I create a new partition can I then get the "Snow Leopard," disk to install on that partition? I tried Carbon Copy, and it loaded in from my external HD to a previous partition but when I opened it up many documents had a "RED X," saying something about permissions. So that is when I deleted the first partition.
Now, I want to start over, and have two bootable versions, Lion and Snow Leopard. Can someone tell me the right way to do this?
Thanks,
DaisyMay
DaisyMay

Thanks Pondini,
I read #14 and your helpful hints. I am afraid to erase and reformat the drive because I am not as knowledgeable as others maybe. I have a website, and I don't want too loose all of my work and photos if I make a mistake.
I installed the Snow Leopard disk that came with my iMac i5 (2010), I first created a partition labeled "Snow Leopard." Started up the computer and saw the install icon. I selected the partition and followed the instructions, when that was done, I selected in Utilities, to back up from time machine on my external Seagate HD. When it was done, I noticed on the desk top two Macintosh HD, but changed back the name of my Snow Leopard 10.6.8. When I start up from the Snow Leopard HD, I see in the dock my older apps with the icon circle showing that I can't use them, like when I start up from Lion.
On the backup version on my external HD, I selected a date in March for the time machine backup. When I open up my external drive and select the apps it says, "Can't open up apps because it is in a time machine backup. Before installing Lion last week I backed up Snow Leopard in time machine and turn it off before installing Lion.
How can I get my old apps to work, it seems that time machine won't allow me to open up my older apps. The only reason that I am going to all of this trouble is that some older apps like File Maker Pro, Nvu, Motion Pictures HD, Switch, and a few others have some data that I want to see before I decided to trash the folders and just use Lion.
Any suggestions?
DaisyMay

How to restore macbook after downloading Mountain Lion from app store

I just downloaded Mountain Lion from the app store. How do I restore my Macbook to it's factory settings without the CD? (Since I downloaded it online without the CD)

Welcome to the Apple Support Communities
If you want to reinstall the original Mac OS X version that came with your computer, you need the Mac OS X DVD that came with the computer.
If you want to reinstall Mountain Lion, the installer creates a recovery partition to reinstall OS X and do some maintenance tasks. You can access to it pressing Command and R keys while your Mac is starting

I Purchased Mountain Lion via app store - now I cannot download it.

I purchased a license for OS X Mountain Lion via the App Store and now I cannot download it.
Clicking on the download button did nothing.
Check for unfinished downloads says all downloads are complete.
There is no installer file named "Install Mac OS X Mountain Lion.app" anywhere on my system.
Now "OS X Mountain Lion" is listed under a seperate catagory "Other Purchases" and the button
is solid grey with no "DOWNLOAD" text.
I paid for a copy of OS X Mountain Lion but I recieved nothing in exchange for my payment.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Then you will need to contact Mac App Store (MAS) support and clear up the issue before you will be able to download the Mt Lion installer.
Mac App Store Support -
http://www.apple.com/support/mac/app-store/

I lost my osx lion from app store how to get it back please help

I purchaced OSX Lion and i click the x button and I'm not able to download it again.
can you help me how to get it back?

You have to unhide Lion > http://support.apple.com/kb/HT4928?viewlocale=en_US&locale=en_US Finally, you will be able to download OS X Lion

After purchasing Osx Lion on App Store can I ask for a disk shipping of it.

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