After ransomeware on my macbook pro it is really slow, is there anything i can do to improve this?

After getting ransomware on my macbook pro it is really slow, what can i do to improve this? I cleared it from the screen by restarting and holding shift

If you held down the shift key at startup then you are now booted into Safe Boot Mode which is always slower than the regular boot.
Restart the system without holding down the shift key.
What do you mean by Ransom Ware? did you get a POPup claiming to be from the FBI?

Similar Messages

  • My MacBook Pro is running very slow is there anything I can do to improve the performance?

    Is there anything I can do to improve the speed of my MacBook Pro?

    Kappy's Personal Suggestions About OS X Maintenance
    For disk repairs use Disk Utility.  For situations DU cannot handle the best third-party utility is: Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption. Drive Genius provides additional tools not found in Disk Warrior for defragmentation of older drives, disk repair, disk scans, formatting, partitioning, disk copy, and benchmarking. 
    Four outstanding sources of information on Mac maintenance are:
    1. OS X Maintenance - MacAttorney.
    2. Mac maintenance Quick Assist
    3. Maintaining Mac OS X
    4. Mac Maintenance Guide
    Periodic Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) See Mac OS X- About background maintenance tasks. If you are running Leopard or later these tasks are run automatically, so there is no need to use any third-party software to force running these tasks.
    If you are using a pre-Leopard version of OS X, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced after Tiger.  (These utilities have limited or no functionality with Snow Leopard, Lion, or Mountain Lion and should not be installed.)
    Defragmentation
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive except when trying to install Boot Camp on a fragmented drive. But you don't need to buy third-party software. All you need is a spare external hard drive and Carbon Copy Cloner.
    Cheap and Easy Defragmentation
    You will have to backup your OS X partition to an external drive, boot from the external drive, use Disk Utility to repartition and reformat your hard drive back to a single volume, then restore your backup to the internal hard drive. You will use Carbon Copy Cloner to create the backup and to restore it.
      1. Get an empty external hard drive and clone your internal drive to the
           external one.
      2. Boot from the external hard drive.
      3. Erase the internal hard drive.
      4. Restore the external clone to the internal hard drive.
    Clone the internal drive to the external drive
      1. Open Carbon Copy Cloner.
      2. Select the Source volume from the left side dropdown menu.
      3. Select the Destination volume from the left side dropdown menu.
      4. Be sure the Block Copy button is not depressed or is ghosted.
      5. Click on the Clone button.
    Destination means the external backup drive. Source means the internal startup drive.
    Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears.  Select the icon for the external drive and click on the upward pointing arrow button.
    After startup do the following:
    Erase internal hard drive
      1. Open Disk Utility in your Utilities folder.
      2. After DU loads select your internal hard drive (this is the entry with the
           mfgr.'s ID and size) from the left side list. Note the SMART status of the
           drive in DU's status area.  If it does not say "Verified" then the drive is
           failing or has failed and will need replacing.  SMART info will not be
           reported  on external drives. Otherwise, click on the Partition tab in the
           DU main window.
      3. Under the Volume Scheme heading set the number of partitions from the
           drop down menu to one. Set the format type to Mac OS Extended
           (Journaled.) Click on the Options button, set the partition scheme to
           GUID then click on the OK button. Click on the Partition button and wait
           until the process has completed.
    Restore the clone to the internal hard drive
      1. Open Carbon Copy Cloner.
      2. Select the Source volume from the left side dropdown menu.
      3. Select the Destination volume from the left side dropdown menu.
      4. Be sure the Block Copy button is not selected or is ghosted.
      5. Click on the Clone button.
    Destination means the internal hard drive. Source means the external startup drive.
    Note that the Source and Destination drives are swapped for this last procedure.
    Malware Protection
    As for malware protection there are few if any such animals affecting OS X. Starting with Lion Apple has included built-in malware protection that is automatically updated as necessary.
    Helpful Links Regarding Malware Protection:
    1. Mac Malware Guide.
    2. Detecting and avoiding malware and spyware
    3. Macintosh Virus Guide
    For general anti-virus protection I recommend only using ClamXav, but it is not necessary if you are keeping your computer's operating system software up to date. You should avoid any other third-party software advertised as providing anti-malware/virus protection. They are not required and could cause the performance of your computer to drop.
    Cache Clearing
    I recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, Mountain Lion Cache Cleaner 7.0.9, Maintenance 1.6.8, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc. Corrupted cache files can cause slowness, kernel panics, and other issues. Although this is not a frequent nor a recurring problem, when it does happen there are tools such as those above to fix the problem.
    If you are using Snow Leopard or earlier, then for emergency cleaning install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. (AppleJack works with Snow Leopard or earlier.)
    Installing System Updates or Upgrades
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Backup and Restore
    Having a backup and restore strategy is one of the most important things you can do to maintain your computer. Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner.
      2. Deja Vu
      3. SuperDuper!
      4. Synk Pro
      5. Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance and backup and restore.
    Always have a current backup before performing any system updates or upgrades.
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity or 20 GBs, whichever is greater, as free space. Avoid installing utilities that rely on Haxies, SIMBL, or that alter the OS appearance, add features you will rarely if ever need, etc. The more extras you install the greater the probability of having problems. If you install software be sure you know how to uninstall it. Avoid installing multiple new software at the same time. Install one at a time and use it for a while to be sure it's compatible.
    Additional suggestions will be found in:    
    1. Mac OS X speed FAQ
    2. Speeding up Macs
    3. Macintosh OS X Routine Maintenance
    4. Essential Mac Maintenance: Get set up
    5. Essential Mac Maintenance: Rev up your routines
    6. Five Mac maintenance myths
    7. How to Speed up Macs
    8. Myths of required versus not required maintenance for Mac OS X
    Referenced software can be found at CNet Downloads or MacUpdate.
    Add more RAM or run fewer applications concurrently.

  • The third row on my MacBook Pro keyboard is not responding is there anything I can do

    The third row on my MacBook Pro keyboard is not responding is there anything I can do

    You should also ask this in the MacBook Pro forum. This is the forum for the 13” white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
    https://discussions.apple.com/community/notebooks/macbook_pro

  • My Macbook Pro is running really slow, is there any suggestions that I could do being novice to this or should I take it in and let them look at it??

    I tried the Disk Utlity to see if there was something wrong but it went through the process and it was fast for the first 10 minutes then went slow agian!! I am not computer savvy by any means but I know there is programs running in the background, with that said though I have no idea what they are or anything else but it has never ran this slow or not sent mail out like this before!! anybody have any suggestions that I would understand!!

    Have a look here...
    macworld.com/mac-troubleshooting-what-to-do-when-your -computer-is-too-slow.
    Basically...
    1)  Make sure you have enough Free Hard Drive space for your Mac to Perform as expected...
    Rule of thumb is about 15 to 20 GB
    2)  And adding more RAM is always a prudent move... (4GB of RAM is a minimum for Mavericks... 8GB at least would be better.)
    You can use these Links to check which RAM is suitable for your Mac...
    http://eshop.macsales.com/shop/apple/memory/
    Go to http://www.crucial.com
    It is Important to get the Correct and Matching RAM
    Those sites also have videos on how to Install RAM should you need it...
    Also see > OS X Mavericks: If your Mac runs slowly
    http://support.apple.com/kb/PH13895

  • My macbook pro is running really slow after upgrade to Mavericks

    my macbook pro is running really slow after upgrading to Mavericks....any ideas?

    OS X Mavericks: If your Mac runs slowly
    The above link is not very useful, so if it doesn't help read on.
    There are many potential reasons that a Mac may be running slower than expected, but more information is required to begin troubleshooting, much more.
    Back up your documents and everything else important to you before proceeding. It is premature to conclude your hard disk is failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
    To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:
    Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.
    When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
    Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
    http://www.etresoft.com/etrecheck
    Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:
    Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
    It will take a moment to run as it collects its data.
    Copy and paste its output in a reply.
    Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
    EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
    When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
    After completing the above please determine if the problems also occur in "Safe Mode":
    Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
    You must disable FileVault before you can start your Mac in Safe Mode.
    Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
    Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
    To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
    System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.

  • My MacBook Pro is running really slow - how can I fix it?

    my MacBook Pro is running really slow - how can I fix it?

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with a visit to: OS X Maintenance - MacAttorney.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion/Mountain Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Repair the Hard Drive - Lion/Mountain Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Data Backup
      3. Deja Vu
      4. SuperDuper!
      5. SyncTwoFolders
      6. Synk Pro
      7. Synk Standard
      8. Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • My Macbook Pro is running really slow - any ideas?, My Macbook Pro is running really slow - any ideas?

    My Macbook Pro is running really slow - anyone got any ideas?

    chuanist wrote:
    FWIW: I just looked over a friend's daughter's 2010 MacBook Pro unibody (2.66ghz) that was slow as molasses in Winter. She has been using it for her work at U.C. Berkeley for three months. After running Mac Janitor I repaired permissions with Disk Utility and there were thousands of files that needed to be re-set. After that it ran the way it should.
    I was pretty surprised because when I repair permissions on my Mac Pro tower practically nothing gets changed.
    http://support.apple.com/kb/TS1448

  • Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min.  EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST  Click the [Support] links for help with non-Apple products

    Problem description:
    My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
    EtreCheck version: 2.1.5 (108)
    Report generated December 27, 2014 at 9:15:58 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HD (disk1) /  [Startup]: 498.88 GB (5.04 GB free) (Low!)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      4 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.ctkd.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.wdhelper.plist
      [running] com.seagate.TBDecorator.plist [Support]
      5 processes killed due to memory pressure
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
      [running] com.carbonite.launchd.carbonitestatus.plist [Support]
      [loaded] com.coupons.coupond.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [loaded] com.trendmicro.itis.dca.plist [Support]
      [running] com.trendmicro.itis.uimgmt.agent.plist [Support]
    Launch Daemons: ℹ️
      [failed] com.adobe.fpsaud.plist [Support]
      [running] com.carbonite.launchd.carbonitedaemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.trendmicro.icore.av.plist [Support]
      [running] com.trendmicro.icore.main.plist [Support]
      [running] com.trendmicro.icore.wp.plist [Support]
      [running] com.trendmicro.itis.plugin.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
      [invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
      [loaded] com.trendmicro.itis.uninstaller.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
      WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    User internet Plug-ins: ℹ️
      npBcsMcTcIO: Version: Unknown [Support]
    Safari Extensions: ℹ️
      Trend Micro Toolbar [Installed]
    3rd Party Preference Panes: ℹ️
      Carbonite  [Support]
      Flash Player  [Support]
      Paragon NTFS for Mac ® OS X  [Support]
      Seagate Dashboard for Mac OSX  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      HD: Disk size: 498.88 GB Disk used: 493.84 GB
      Destinations:
      Jens Seagate Backup [Local]
      Total size: 999.86 GB
      Total number of backups: 6
      Oldest backup: 2014-06-24 10:33:56 +0000
      Last backup: 2014-12-17 17:14:18 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 493.84 GB X 3)
      My Passport for Mac [Local]
      Total size: 2.00 TB
      Total number of backups: 14
      Oldest backup: 2013-08-21 19:19:35 +0000
      Last backup: 2014-12-19 11:44:23 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          6% coreaudiod
          5% CarboniteDaemon
          4% iMovie
          3% JustCloud
          3% Wondershare Player
    Top Processes by Memory: ℹ️
      335 MB iPhoto Library Manager
      180 MB Finder
      142 MB iMovie
      70 MB Preview
      51 MB Microsoft Word
    Virtual Memory Information: ℹ️
      149 MB Free RAM
      1.04 GB Active RAM
      897 MB Inactive RAM
      1.17 GB Wired RAM
      30.53 GB Page-ins
      1.42 GB Page-outs
    Diagnostics Information: ℹ️
      Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
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    Memory: 8 GB 1600 MHz DDR3
    Graphics: Intel HD Graphics 4000 1024 MB
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    http://support.apple.com/kb/ht1564
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    My system keeps shutting off unexpectedly after updating it to OS X 10.8.2 (12C60). is there anything that can be done to correct this?

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        MacBook Pro - model: MacBookPro8,2
        1 2 GHz Intel Core i7 CPU: 4 cores
        4 GB RAM
    Video Information:
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        com.paceap.kext.pacesupport.snowleopard    (5.7.2)
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        [System]    com.google.keystone.daemon.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
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        [System]    com.google.keystone.agent.plist 3rd-Party support link
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        iTunesHelper
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    My Macbook Pro is running slow, can you check why is it running slow?
    Problem description:
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    EtreCheck version: 2.0.11 (98)
    Report generated November 29, 2014 at 9:25:52 AM PST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      8 GB RAM Upgradeable
      BANK 0/DIMM0
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      BANK 1/DIMM0
      4 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:19:9
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (389.34 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.mice.driver.PS3Controller (1.0.0d1) Support
      [not loaded] com.simtech.driver.MACUSBDriver (1 - SDK 10.6) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.hp.help.tocgenerator.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [loaded] com.sharpcast.xfsmond.plist Support
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      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.codecm.uploader.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] com.linotype.FontFolderProtector.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
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      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      delete_snrt Application (/usr/local/stanford/snsr/SUNetReg.app/Contents/Resources/delete_snrt.app)
      Guidance Application (/Applications/Guidance.app)
      ewcdmaService Application (/Users/[redacted]/.Trash/Smartfren connex UI.app/Contents/PlugIn/ewcdmaService.app)
      Dropbox Application (/Applications/Backup Apps/Dropbox.app)
      Spotify Application (/Applications/Spotify.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      SugarSync Manager Application (/Applications/SugarSync Manager.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      OfficeLiveBrowserPlugin: Version: 12.2.0 Support
      Unity Web Player: Version: UnityPlayer version 4.1.3f3 Support
      Silverlight: Version: 4.0.60531.0 Support
      JavaAppletPlugin: Version: Java 7 Update 60 Check version
    Safari Extensions: ℹ️
      codec-M
      Slick Savings
      GMail Counter
      Ebay Shopping Assistant
      Amazon Shopping Assistant
      newsriver
      Searchme
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Growl  Support
      Java  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% WindowServer
          0% Guidance
          0% Google Chrome
          0% askpermissiond
    Top Processes by Memory: ℹ️
      172 MB spindump
      163 MB mds_stores
      146 MB Google Chrome
      120 MB Spotify
      115 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      4.26 GB Free RAM
      2.15 GB Active RAM
      840 MB Inactive RAM
      1.34 GB Wired RAM
      1.63 GB Page-ins
      29 KB Page-outs

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