After recovery from backup Creative Cloud Desktop shows spinning blue busy cursor

After a sysem mis-adventure I had to do a complete reinstallation of the OS (10.9 Mavericks) on my Mac Pro. Now when I open Creative Cloud Desktop I get the window with HOME active and the other selections such as Apps, Files, Fonts etc grayed out. In the middle of the window is a spinning blue busy cursor.
Clearly something needs to be reauthorized but I don't know what that is or how to do it.
Help?

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Creative cloud only shows spinning blue wheel

Hi,
I have the spinning blue wheel issue on Windows 8.1 64 bit.
I have tried all the options in this article:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I even uninstalled all Adobe CC apps and tried from scratch but that didn't help either however the problem still exists.
Any additional ideas? Are there any logfiles that I could look into to gather further information?
Thanks,
Richard

CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

Spinning gear appears and I won't connect to home from the Creative Cloud Desktop.

Spinning gear appears and I won't connect to home from the Creative Cloud Desktop.

Please follow the steps in:
CC Spinning Blue Wheel under 'Home' or 'Apps'?
Creative Cloud Desktop App stuck on blue spinning wheel after update.
Hope it helps you.
Regards
Rajshree

After i have downloaded creative cloud desktop it tells me that it's impossible installing it,why?

After i have downloaded creative cloud desktop it tells me that it's impossible installing it,why?Help please

Hi alessia muscas,
Please try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html.
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

Creative Cloud Desktop frozen/spinning wheel after updated version April 22,2015; Adobe Application Manager won't sign in either - Mac OSX Yosemite 10.10.3

I cannot update any apps via Creative Cloud Desktop Application just prior to nor after the April 2015 updated.
I've tried everything listed in support forums, including:
uninstallation
removal of the AAMUpdater and OOBE folders in both the user and system libraries
use of the Creative Cloud Cleaner Tool
enabling the root user and cleaning everything out there and reinstallation from the root account
and reinstallation of both the Application Manager as well as Creative Cloud Desktop...multiple times.
I've also tried out the instructions to uninstall Java and reinstall the latest version of Java. I have looked through every iteration of these issues on several support forums, and tried everything that has supposedly "worked" to get Creative Cloud Desktop back up and running.
I am on Mac OSX Yosemite 10.10.3.
I also can't sign in via the Application Manager, with message that I am not connected to the internet. I can launch the versions of Photoshop CC 2014, Illustrator CC 2014, Lightroom 5, etc., but when I try to sign in to any of those applications, the Adobe Application Manager launches, asking for a sign in, and then won't connect...no matter what. I have tried doing this from the root account with the firewall temporarily disabled as well. I do not have internet connection problems whatsoever, and all other applications, browsers, etc., can reach all aspects of the internet just fine.
The most peculiar thing: I have another Creative Cloud installation on my MacBook Pro with the same version of Yosemite, and everything is loading and working just fine, with all the latest updates. Duplicate installation for my laptop, and yet my iMac with the same installation won't work at all.

Thanks for the suggestion.
I've attempted to repair permissions the usual way, as well as through a complete cleanup via Onyx. Still no dice.
Creative Cloud Desktop was working previously, for quite a few months (with the occasional "can't connect" and inability to load the App Update panel, which seems to plague the software constantly anyway...but at least it worked intermittently) well after I installed Yosemite.
This is a more recent issue...just a few days ago...before installing the update, as well as after.

Launching Creative Cloud Desktop shows a looping notification about add-ons (OSX)

Hi,
Since some days after launching Creative Cloud Desktop (eg. at bootup) I get a looping notification saying
"to install or remove Adobe add-ons it's necessary to have administrative rights" (shown in Italian here)
This notification goes away after 5 seconds as OSX standard and comes back in loop for 5-6 times then stops.
If I click on the notification I'm asked administrator password, but the problem is not solved.
I've already tried to re-install CC Desktop, repair disk permissions without success.
This is not started with the new CC2014 release but was happening a few days before as well.
Any help? Logfiles?
Thanks.

Some 10.9.3 links
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

After Effects is missing from the Creative Cloud Desktop application

It took over 10min for me to get to this place just to ask a question...REALLY ADOBE, You can't make it easier for people to get help with your products? I'm into my 50th min trying to install a trial version of After effects on a PC. After updating and creating my Adobe Cloud account, After Effects is no where to be found. I'm really frustrated and may switch back to Final Cut Pro! Someone wanna tell me how to install After Effects. Ridiculous!

If After Effects does not show up in the Creative Cloud app then your system does not meet the System requirements | After Effects - Adobe. This question has been ask about two or three times a month since the Creative Cloud was announced. You can't blame Adobe that you didn't read the system requirements before signing up for Creative Cloud. Other apps may be compatible and you may be able to use CS6 by filtering the available apps like so:

Im trygin to install it from the Creative Cloud Desktop but is not working it has been 2 days now

it has been 2 days now

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
Before you go to chat, read Questions you need to answer to receive better help so you will know the kind of information you will need, that you did not provide here

Acrobat XI Pro 11.0.0 wrongly shown as 'Up to date' in Creative Cloud Desktop

On a new Windows system, installed the Creative Cloud desktop app, and chose to install Acrobat XI Pro. After successful installation, software is shown as 'Up to date' by Creative Cloud, although the installed software is in version 11.0.0. There have been several updates 11.0.1, 11.0.2, 11.0.3 published over the last year.
Bug or feature?

Illustration of the issue:
Creative Cloud shows Acrobat XI Pro as "up to date", checking the version of Acrobat XI Pro (installed from within Creative Cloud Desktop) reveals it is 11.0.0, yet there seems an update (11.0.03) exists at Adobe's. Is it normal? Perhaps shouldn't CC users download and install the 11.0.03 update?

Installation Error (7) Adobe Edge Animate - Creative Cloud Desktop Application

I would greatly appreciate help with this, I have scoured the adobe forumns and google and am unable to find a solution. I am trying to download Adobe Edge Animate from the creative cloud desktop application (PC) and it gives me this error
!Installation Failed - Learn More
When I click on learn more it says
Installation failed
Errors encountered during installation.(7)
More information
However the more information button does not do anything when clicked. I have had no problems installing my other application, updates and trials with the creative cloud desktop app.
I have ignored this issue for weeks but I have reached the point in a work project where I need to use the program. The Desktop application is up-to-date and I even tried disabling my firewall/antivirus but it made no difference.
Few other details:
I ran the adobe cleaner for CS6 programs before installing the creative cloud.
The program fails at 51% Installation.
Please please please help. Thank you for any information you have and any time you can dedicate to this issue I am having.

Thank you Jeff, I followed your directions and may have found the issue yet I do now know how to resolve it.
Some Background:
When I first installed the Creative Cloud Desktop Application a couple weeks ago I had my main hard drive partitioned into C: and D:.
Because of limited space of my C drive I changed the application install directory (in the Desktop App preferences) to D:. Despite this it was still installing all the programs to the C:/default path.
I had posted concerns about this on the forumn after trying restarting and reinstalling yet nothing worked. Despite it listing D: as the install directory it would not install there.
So finally I just decided to unpartition the drive back to only C: Prior to the unpartition I was transfering the conents of D to a seperate hard drive and I changed the preferences back to C: in the Desktop app.
As I was waiting for the files to transfer I decided to start a trial install (as the transfer was taking a while.) Pushing me over the line of frustration into amusment it then proceeded to install to my D: drive. At this point it was just doing the opposite of what I wanted. Regardless I continued with the unpartition and all the applications I have downloaded installed fine since then to my new larger C drive.
When I looked into the error log for the Edge Animate I noticed this
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | - 0 fatal error(s), 1 error(s)
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | Win OS version: 6.1.0.0 64 bit Type: 1
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | Please search the above error string(s) to find when the error occurred.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | These errors resulted in installer Exit Code mentioned below.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | -------------------------------------------------------------------------------------
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:505 | [INFO] | | OOBE | DE | | | | 4300 | Exit Code: 7 - Unable to complete Silent workflow.
08/09/13 15:21:39:505 | [INFO] | | OOBE | DE | | | | 4300 | Please see specific errors for troubleshooting. For example, ERROR: DW041 ...
This issue just wont leave me alone.
As I mentioned before the install directory has been set back to C since before the unpartition and all the other programs have installed fine. Are there somewhere that secret preferences are stored? This is all the more unbelievable as I prior to reading your instructions I uninstalled the creative cloud desktop app, ran the adobe cleaner for any pre-CC applications as well as a registry cleaner and reinstalled the Desktop App and tried again.
Thank you very much for directing me to the reason for the error, can you help me figure out why the CC Desktop App is doing this?

Creative Cloud Desktop keeps empty

Hello,
after several test the Creative Cloud Desktop app keep empty. (Picture below)
I' am using W7 Pro 64-bit
I´have tried updating Air and Flashplayer to latest edition (same result)
Tried the installation as Administrator (same result)
Deactivated the antivirus and Firewall (same result)
Thank you for any help

I finally solved the Problem! using the Guidline from Arpit Kapoor found in this discussion
http://forums.adobe.com/message/5419870

Why does Lightroom disappear from the Creative Cloud manager?

Today may be a special case. Now I have "Photoshop CS6", "Photoshop CC", and "Photoshop CC (2014)" on my list of apps. But Lightroom appears on the list of "try/install" as "try", even though I am paying for the Photoshop/Lightroom combination.
In weeks past, Lightroom would disappear from the installed list, and would not be anywhere on the list. I would have to quit the CC manager and restart it to have it rediscover my apps. No other application ever does this, just Lightroom.
Martin Fish

Hi Martin,
Sign out from the Creative Cloud desktop app. Click here to know how.
Sign in back.
Sarika

Looking forward to download Adobe After Effects CC from Creative Cloud Desktop Application. But why most of the apps appear to be in CS6?

I installed the new copy of Adobe Creative Cloud Desktop Application, and looking forward to download Adobe After Effects CC. But why most of the apps appear to be in CS6? - Including AE. Only few appears to be CC.
Thank you.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

The 'Apps' tab in my Creative Cloud Desktop app shows a Download Error

I have tried uninstalling, downloading, and reinstalling Creative Cloud Desktop and continue to get the Download Error prompt. It either shows the Download Error prompt or it continues to just think and think and think. All the other tabs work normally. I've also signed out and signed in of my CC account multiple times . . . with the same outcome.
All of this started after I had updated all the available updates . . . I was also looking to install Lightroom CC.

You may try providing full permissions to Adobe folders under ~/library/Application Support and /library/Application Support.
Then launch Creative Cloud app and try loading Apps list
Still same ?
Try below steps :
1)
Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
2)
Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
(Applications>Utiliites)
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
3)
Trash Adobe Creative Cloud from Applications well.
4)
1) Right click on Finder icon and select "Go-ToFolder " option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe.
Open Adobe folder and trash folders named AAMUpdater and OOBE.
5)
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.
/library
3)Then navigate to Application Support>Adobe.
Open Adobe folder and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
6)
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/…
7)
Click on the below link and download and install Creative Cloud desktop app.
https://creative.adobe.com/products/creative-cloud

Creative cloud desktop app show APPD download error

Creative Cloud desktop app show APPS 'download error' - gives the option to reload applications or contact customer service
Reload doesn't work
I tried uninstalling and reinstalling the app - same error
Trouble began after I attempted to download a Bridge update which wouldn't complete

Spent 2.5 hours on support chat and screen sharing with adobe support today, and after many uninstalls, CC clean ups etc, they could not get it working.
Like you, it has always worked until today.
The only thing we could get to work was to login to os x as root user and run Creative cloud from there.
It's a PITA, but I am used to it because my desktop CC installer has been broken since last year, so I now have two computers with broken CC installers.
OS X Mavericks: Enable and disable the root user
good luck

After recovery from backup Creative Cloud Desktop shows spinning blue busy cursor

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