After removing CS6 apps, CC app still informs me I need update?

The CC app window still shows when updates are available on CS6 apps I have removed. When will that resolve? I thought it was safe to remove CS6 to make room for CC 2014 versions?

Run the cleaner tool.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Similar Messages

Removed CS6 apps still in CC app manager

I've used the CS6 installer to remove my CS6 apps.
They are still listed as installed in the CC app manager.
How can I fix this?

Hi Mike,
Please run the cleaner tool from the link http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Regards

Uninstalled CS6 apps still show in the CC App manager

Uninstalled CS6 apps still show in the CC App manager; how do I remove them?

I uninstalled Photoshop CS6 and InDesign CS6 using the Control Panel in Windows 8 but the new CC App manger still shows them as being installed. See picture below.

How do I remove my App store information from a Mac about to be sold

How do I remove my App Store information from
a Mac about to be sold ?

Before you sell or give away your computer, in addition to the steps mentioned in this support article, take these steps:
Run Apple Diagnostics or the Apple Hardware Test. The buyer will do this (or he should), and you don't want to be surprised by the results.
Reset the PRAM and the SMC, which might contain personal information.
If you set a firmware password, remove it by running Firmware Password Utility in Recovery mode.
If you activated FileVault in OS X 10.7 or later, turn it off.
If you use Boot Camp, the partition must be deleted.
If you created any other data partitions on the internal drive, remove them in Disk Utility.
Erase the data partition(s) with the option to zero out data. An SSD doesn't need to be zeroed.
You can't legally or practically transfer any software downloaded from the Mac App Store to the new owner of the machine, even if it was free. That includes OS X, so if you upgraded to OS X 10.7 or later, you must reinstall an older OS, either from the installation media, if applicable, or by starting up in Internet Recovery mode (option-command-R at the startup chime.) If you installed from physical media, deliver those to the new owner.
If you're selling the machine, or donating it in working order, and it originally shipped with OS X 10.4 or 10.5, then you have the option of installing either from the discs that came with it or from a retail Snow Leopard disc (which you must then transfer with the machine.) The buyer should understand that if he doesn't get the original discs from you, he won't get the bundled iLife applications or the Apple Hardware Test. Replacements for the original discs can be ordered from Apple.
The new owner will have to redownload any software that came from the App Store, including OS X upgrades, under his or her Apple ID. If you ever updated the bundled iLife applications (Garage Band, iMovie, and iPhoto) through the App Store, you can't transfer those either.
Remove the machine from your list of registered products. If it's still covered by an AppleCare Protection Plan, transfer the coverage to the new owner by following the instructions in the AppleCare Terms and Conditions (under the heading "Transfer of Plan.")

After effect CS6 app 11.00 won't open with Maverick 10.9.4

Hello,
i have just finished updating all the applications on master creative suite but i get a window saying that i can't use this version of the application adobe after effects cs6 app with this version of osx. cld you pls advise what to do? thanks
during the update also some applications weren't able to finish the update and a message came up saying
some components of the following product could not be updated successfully:
dps desktop tools cs6 31.0.1
extension manager 6.08.8
adobe photoshop 13.0.6
adobe after effect cs6 11.0.4
photoshop camera raw 8.6 (cs6)
is advising to update again but when i tried is sayss that there are no updates available
please advise....
many thanks
Rossella

Hello,
i have just finished updating all the applications on master creative suite but i get a window saying that i can't use this version of the application adobe after effects cs6 app with this version of osx. cld you pls advise what to do? thanks
during the update also some applications weren't able to finish the update and a message came up saying
some components of the following product could not be updated successfully:
dps desktop tools cs6 31.0.1
extension manager 6.08.8
adobe photoshop 13.0.6
adobe after effect cs6 11.0.4
photoshop camera raw 8.6 (cs6)
is advising to update again but when i tried is sayss that there are no updates available
please advise....
many thanks
Rossella

App Store always shows Motion needs updating...

I've had this problem for months now. The App Store always shows Motion needs updating. But I have updated Motion (I check to make sure I have the current version).
I've ignored this problem up until now because Motion works fine and I do have the current version. I figured that sooner or later Apple would issue some fix, or that it would disappear on a future Motion or OS update. Well, I just updated to Mountain Lion yesterday, and I've updated Motion at least a couple of times, and the problem continues.
And now it's getting stuck in a loop showing I need to update to 5.0.7, even though I've updated. But now when I look in the update section of the App Store, it shows that it is possible to update (even though I have the current version). If I click "Update" again, it starts downloading and then starts endlessly installing it, but never finishes.
Any idea what's going on here? Any suggestions?
Thanks!

I did speak with Apple support last night. I uninstalled & reinstalled, and now I have the current version and it is working fine.
However, I'm still having the same problem I've been having for months: The App Store shows that I need to update Motion, even though I already have the current version. I don't know what is causing that, especially after I uninstalled and reinstalled.

I installed Adobe Flash Player 11.7.700.169 onto my Macbook Air (OS 10.7.5) and when I went onto website it still read that I need update. I've tried 3x and still same message.

I successfully installed Adobe Flash Player 11.7.700.169 onto my Macbook Air 2012 (OS 10.7.5) and when I went onto website (Morrision Planetarium-California Academy of Science) it still read that I need update. I've tried 3x and still same message. Is there something I am doing wrong? Quite frustrating!

If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 4.
1. If you're getting a "blocked plug-in" error, then from the menu bar select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch your browser.
2. Triple-click the line below to select it:
/Library/Internet Plug-Ins
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
3. Re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
4. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
5. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
6. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.

How do I remove CS6 App Manager under CC

I'm running OS X Mavericks, and have CC installed, along with CS6. Amongst the many (many) issues that I've encountered with CC, I noticed that I still get the CS6 menulet in the menu bar, as well as the CC menulet.
How can I remove the CS6 menulet, so that I'm left ONLY with the CC version. When I launch CS6 App Manager, it switches immediately to the CC app manager, so I can't access the CS6-specific preferences.
The CC manage shows me all my CS6 and CC products, so why does the CS6 manager insist on wasting space and CPU cycles in my menu bar?
Has anyone managed to turn this off?

Mmm ... just me then?
Well, if anyone else is having the same issue, I have found a way around it.
I opened Dreamweaver CS6, chose 'Check for updates' from the Help menu, and the CS6 manager popped up – from there, I could set the preferences correctly.
All sorted now. Not sure if it will work with other CS6 apps (I think I can remember InDesign CS6 opening the CC app manager), but give it a try.
K@

CS6 Apps still appear in Cloud menu even though they are gone

I've deleted the CS6 apps but the Creative Cloud updater still seems to think they are still there. Is there any way to get that to update what i have or flush them out so they don't clutter up the list?

Hi Chris,
Please follow the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks!
Ankit

Inproper Uninstalled apps still appear and try to update in CC desktop. How do I remove them?

Due to some stupidity I have cleaned up my programs folder on my Mac (OSX Maverick) and deleted my CS6 instances of my Adobe programs, as I am using the CC versions with pleasure. The CC desktop however doesn't recognise that these CS6 apps are deleted and therefore should not show up in my App-list. But they do, and therefore the app is even trying to update them every once in a while, with al the obvious errors as outcome.
How do I remove Apps listed in the Apps list in the CC desktop, when they are no longer physicaly present in my program folder?

Hi m{ART}in,
Please refer the solutions provided in the following article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Hope this helps.
Please let me know in case of any problem.
Regards,
Sumit Singh

I have an iPod that when I try to update the Apps that are shown to need update-ding and when I indicated to have them updated I get a message "can not connect to App store". The ipod has been updateing until recently. I came still down load new App and

I submitted my question but ran out of room in the box. I can still down load new Apps to my iPod touch AND update them but CAN NOT update the older Apps. that was on the iPod before the problem.
I have been to Three Apple Service Center stores - In Tulsa OK, Oklahoma City OK, Tacoma WA and NO ONE could tell me what is the problem OR what to do to correct it. The Tech then tells me to get hold of the main Apple Service Center number. I tell them I already have and they still recommend going to them.
I have erased all information and started over as a new iPod Touch but the problem persists.
I have called the Apple Service number and they tell me to do everything that the the Tech's at the Apple Service center stores tried to do but DID NOT work.
After I spend a lot of time on the phone, I get told to make an appointment at a Apple Service center store so they can physically have hands on assistance. Come on folks I have already done that and they were of no help. When I say that, I get told that may be the only way I can get the problem resolved.
Surely there is someone out there that knows something about what is happening OR not happening with my iPod and provide a solution.
Thank You for your concideration

I submitted my question but ran out of room in the box. I can still down load new Apps to my iPod touch AND update them but CAN NOT update the older Apps. that was on the iPod before the problem.
I have been to Three Apple Service Center stores - In Tulsa OK, Oklahoma City OK, Tacoma WA and NO ONE could tell me what is the problem OR what to do to correct it. The Tech then tells me to get hold of the main Apple Service Center number. I tell them I already have and they still recommend going to them.
I have erased all information and started over as a new iPod Touch but the problem persists.
I have called the Apple Service number and they tell me to do everything that the the Tech's at the Apple Service center stores tried to do but DID NOT work.
After I spend a lot of time on the phone, I get told to make an appointment at a Apple Service center store so they can physically have hands on assistance. Come on folks I have already done that and they were of no help. When I say that, I get told that may be the only way I can get the problem resolved.
Surely there is someone out there that knows something about what is happening OR not happening with my iPod and provide a solution.
Thank You for your concideration

CS6 apps still show in CC manager :/ How do I remove?

I have used App Cleaner to remove the old versions of the CS6 suite ... and they're still showing up in the CC manager after I have installed the CC versions of the apps. So now I have double the apps listed in the installed panel of the menu bar app.
Any way to remove these old versions completely to get them to disappear?
Thanks!

Just to add to the suggestions that Manish gave, remove the Creative Cloud desktop app using this Adobe Creative Cloud cleaner tool(http://www.adobe.com/support/contact/cscleanertool.html) and then rename the below mentioned folders
On MAC:
/Application/utilities/Adobe Application Manager/Library/Application Support/Adobe/OOBE
~/Library/Application Support/Adobe/OOBE
On Windows:
C:\Program Files (x86)\Common Files\Adobe\OOBE (on 64 bit OS) or
C:\Program Files\Common Files\Adobe\OOBE (on 32 bit OS)
C:\Users\(User_name)\AppData\Local\Adobe\OOBE
Then login to creative.adobe.com and download the Creative Cloud desktop app and check.

After I deleted App still in location services in Mountain Lion?

After I deleted Evernote a couple of days later I was going through my Security & Privacy settings and I noticed it was still their under Privacy>Location Services so I looked and I had deleted App with TrashMe... So why is Evernote not deleted from my Location Settings?

That doesn't happen automatically. If you're an advanced user, you can follow the instructions linked below to delete the entry.
Remove application from Location Services

Apps still say waiting since iOS update ?

My Instagram and 3 other apps are just saying waiting ... And I've tried to delete , restart and reset phone but they are still saying the same thing ..

If it's happening on all the apps that you've downloaded from the App Store, but not the Apple built-in ones, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
If it's happening on all apps then try closing them all completely and then see if they work when you re-open them : from the home screen (i.e.not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Updated Apps still show as available to update on iTunes?

After updating apps they sometimes show as still available for update in iTunes, even after updating several times. They eventually do seem to disappear but it is a little annoying. Any ideas how to fix?
Thanks
Tony

This is the same problem as shown above as an iPhone problem "Problem Updating an Application," the problem on the iPhone results because the App isn't updated in iTunes.
The apparent problem in both cases: iTunes becomes aware of a new version of a program, an update. It "downloads" it, but for some reason it isn't downloadad, for this reason the program remains in the list of my available downloads.
So, when I synchronize with the iPhone, nothing has changed, and as a result the program remains displayed as an open update. But the problem seems to be between iTunes and the store. This only happens with some apps, for some unknown reason. Other apps work fine at the same time.
Are we going to be able to hope that a solution for this problem will become available in the forseeable future?
All the best,
ralphdn
Message was edited by: ralphdn
Message was edited by: ralphdn

After removing CS6 apps, CC app still informs me I need update?

Similar Messages

Maybe you are looking for