After removing my payment info, why can't I remove the credit card type

How can I completely remove all of my payment information? I already removed all of my info but can't seem to remove the credit card type (Visa, MasterCard, etc.). After removing the info I am able to, I click Done and then in red letters the words, "There's a billing problem with a previous purchase. Please update your payment method." pop out. I don't know what to do. Can someone help me please?

That message implies that iTunes wasn't able to collect the payment for your last purchase i.e. that you owe iTunes money - until that is paid off you won't get the 'none' option, or be able to download anything from the store (including redownloading and app updates). If the card that you had on you account isn't been accepted by iTunes then do you have a different card that you can put on, or are iTunes gift cards available in your country, so that you can pay what iTunes thinks that you owe ?

Similar Messages

  • HT201303 why can't i access the credit on my itunes account

    why can't i access the credit on my itunes account....i have $20 of credit i added with a voucher and now no way to redeem it....just circles!!!

    You don't actually state what your issue is... or what you have tried to resolve it...
    That being the case...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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    Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    Were you also charged for the song ? If not then do you get any error messages when trying to gift it ?

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    Click here and request assistance.
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    You need to follow the instructions on this page when creating a new account : http://support.apple.com/kb/HT2534 - otherwise you won't get the 'none' option and you will need to enter credit card details before you will be able to use the account in the store

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    I want to download the apps but the Itunes require the credit card but I don't have while I register. So how can I download without the credit card

    Welcome to Apple Communities
    You can use iTunes gift cards to buy apps. You can buy them in Apple Retail Stores or in the Apple Online Store, and other shops

  • Why can't I use my credit card in OVI store?

    After buying several apps in the Ovi Store using my credit card I was really surprised that Ovi Store does no longer accept my credit card because I'm not living in the US! (I'm requested to fill in a US address otherwise I cannot proceed.)
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    I'm not living in Iran or some other country on which the US has imposed sanctions. Can someone please explain? It feels like going back in time and I think Nokia will lose a lot of Ovi Store visitors this way.
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    Solved!
    Go to Solution.

    @liza091162
    As far as OP was concerned trying at another time with SIM in place worked "Maybe the payment failed yesterday because I had removed my SIM card... Although I cannot see a connection."
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    ok, i hope you know how yo get to your wifi card inside your laptop, i try to explain as best as possible to show which pin in your new wifi card has to be taped off, so it cannot get signal (Hardware Radio Off) from the bios.
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    * Also make sure you have your proper driver for your card downloaded beforehand, since you most probably will need it before being able to connect to the internet.
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    Screenshot show which pin to tape off : http://imgur.com/TZiQv
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  • HT2731 why can I not change my credit card

    Why can I not change my payment method

    Subscription cancellation means that you cancel the future recurring payment (of the subscription renewal). You will be able to use the subscription during the period that you have already purchased.  
    Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
    Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
    Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

  • HT1206 My credit card security code keeps popping up as invalid but I'm able o purchase off my home computer and iPod, iPhone and iMac. Why can't I use the same card off my iPad ?

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    have you enter the security code when you rentered your cc information.

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    It will not let me use my credit card info. It tells me to contact the itunes support at www.apple.com/support/iunes/ww/.

    You need to contact the iTunes Store staff as opposed to just reading the information on their site or posting on these boards.
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  • HT201359 why my iphone is asking the credit card details to register my ID

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    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…

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