After removing virus from xp home. itunes gives error -50 when i try to open it
after removing virus from xp home. itunes gives error -50 when i try to open it.
Ah, the old jokes are still often the best ones, rIcHaRd ...
The -50 in that context can indicate damage to your Apple Application Support. (Apple Application Support is where single copies of program files used by multiple different Apple programs are stashed.) So I'd first try a repair install of your Apple Application Support.
Restart the PC. Head into your Add or Remove programs control, select "Apple Application Support", click "Change" and then click "Repair".
Does the repair install go through okay? If so, does your iTunes start launching again?
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ITunes gives error message when I try to open it
iTunes recently stopped working on my iMac... Any help is greatly appreciated. Here is a copy of the error:
Process: iTunes [2610]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.0.1 (11.0.1)
Build Info: iTunes-1101012001000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [147]
User ID: 501
Date/Time: 2013-02-18 08:53:06.406 -0600
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 12078 sec
Crashes Since Last Report: 6
Per-App Crashes Since Last Report: 6
Anonymous UUID: BE3D6997-8E93-2932-56A4-D021F8BFEAC0
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
symbol is not in trie in /Applications/iTunes.app/Contents/MacOS/iTunes
Binary Images:
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0x7fff97adf000 - 0x7fff98287fff com.apple.CoreAUC (6.16.00 - 6.16.00) <B0B4B5B8-6F8F-3221-9128-313E3B8C695D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff98288000 - 0x7fff985e4fff com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff985e5000 - 0x7fff986a2ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff986a3000 - 0x7fff986f0fff com.apple.CoreMediaIO (301.0 - 4147) <3B748499-C173-357B-976C-9FF257C5171E> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff986f1000 - 0x7fff9888cfef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 32 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: My Book 111A, 0x1058 (Western Digital Technologies, Inc.), 0x111a, 0xfa120000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 9
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd140000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd142000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3iTunes recently stopped working on my iMac... Any help is greatly appreciated. Here is a copy of the error:
Process: iTunes [2610]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.0.1 (11.0.1)
Build Info: iTunes-1101012001000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [147]
User ID: 501
Date/Time: 2013-02-18 08:53:06.406 -0600
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 12078 sec
Crashes Since Last Report: 6
Per-App Crashes Since Last Report: 6
Anonymous UUID: BE3D6997-8E93-2932-56A4-D021F8BFEAC0
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
symbol is not in trie in /Applications/iTunes.app/Contents/MacOS/iTunes
Binary Images:
0x106283000 - 0x107662ff7 com.apple.iTunes (11.0.1 - 11.0.1) <7549F589-839F-3333-A22E-96E286948A74> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1079cc000 - 0x107a53fff com.apple.iTunes.iPodUpdater (10.7 - 10.7) <D403994A-85E9-3530-9268-D4BFCF426615> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x107a9c000 - 0x107accff7 com.apple.avfoundationcf (2.0 - 97) <2A56182A-C5DA-311E-9C1E-26FB0FFAF968> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x107aff000 - 0x107b04fff com.apple.agl (3.2.1 - AGL-3.2.1) <F3FD497C-AEB8-35CB-92D4-1669B941435F> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x107b0d000 - 0x107b11fff com.apple.iPod (1.7 - 20) <6C90CD43-C5D5-359D-9A4D-E12A337A7ED1> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x107b1c000 - 0x107e48ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x107e72000 - 0x107ea9ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x107ebb000 - 0x107f91fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x107fb4000 - 0x107ff7ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x7fff65e83000 - 0x7fff65eb793f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
0x7fff8b909000 - 0x7fff8ba22ff7 com.apple.ImageIO.framework (3.2.0 - 845) <553B9828-A7D9-3AE4-A214-1C33417545FD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8ba23000 - 0x7fff8bac0ff7 com.apple.PDFKit (2.7.2 - 2.7.2) <DE5BE2EF-2570-3792-B1C3-AAD45765F533> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8bb11000 - 0x7fff8bbb7ff7 com.apple.CoreServices.OSServices (557.4 - 557.4) <841878A8-6F3E-300D-8F01-444B3CC1F41D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8bbb8000 - 0x7fff8bbccfff libGL.dylib (8.6.1) <2E00615F-97F5-34EB-BE07-75A24F3C18D7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8bbcd000 - 0x7fff8bbd2fff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8bbd3000 - 0x7fff8bbf5ff7 libxpc.dylib (140.41) <FAC04D8B-680E-325F-8F0C-DD69859D0E01> /usr/lib/system/libxpc.dylib
0x7fff8bbf6000 - 0x7fff8bc77fff com.apple.Metadata (10.7.0 - 707.3) <A45D75C1-B311-39F0-AF4A-63FCCC098C1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8bcbe000 - 0x7fff8bcd3ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff8bcd4000 - 0x7fff8bcf1fff com.apple.openscripting (1.3.6 - 148.2) <33B87CFB-CACC-3EBC-893D-38AECB94FB8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8bcf2000 - 0x7fff8c91fff7 com.apple.AppKit (6.8 - 1187.34) <1FF64844-EB62-3F96-AED7-6525B7CCEC23> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8c920000 - 0x7fff8c99fff7 com.apple.securityfoundation (6.0 - 55115.4) <8676E0DF-295F-3690-BDAA-6C9C1D210B88> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8c9a0000 - 0x7fff8c9a4fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff8c9a5000 - 0x7fff8c9a5ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <29E2C990-3617-3FA2-BDD7-DB7DF493E443> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8c9a6000 - 0x7fff8caa3ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff8caa4000 - 0x7fff8cac3ff7 com.apple.ChunkingLibrary (2.0 - 133.2) <D2A746DE-002A-3C6C-961E-BE94E71DB835> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8cac4000 - 0x7fff8cebbfff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8cebc000 - 0x7fff8ced0fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8ced1000 - 0x7fff8cedcfff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff8cf6d000 - 0x7fff8cfc3fff com.apple.HIServices (1.20 - 417) <A1129272-FEC8-350B-BA26-5A97F23C413D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8cfc9000 - 0x7fff8cff4fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff8cff7000 - 0x7fff8d046ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff8d062000 - 0x7fff8d064fff libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
0x7fff8d065000 - 0x7fff8d0afff7 libGLU.dylib (8.6.1) <DF45C1E3-3884-3991-B84F-F39B482E8BF8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8d106000 - 0x7fff8d277ff7 com.apple.QTKit (7.7.1 - 2599.13) <5B24A892-ED69-3C01-8B00-DF3AD81A20D4> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff8d2fb000 - 0x7fff8d33aff7 com.apple.QD (3.42 - 285) <8DF36FCA-C06B-30F4-A631-7BE2FF7E56D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8d33b000 - 0x7fff8d33bfff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8d33c000 - 0x7fff8d342fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff8d343000 - 0x7fff8d4f1fff com.apple.QuartzCore (1.8 - 304.0) <897FAA5D-FF13-33FE-878B-B164D684F019> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8d4f2000 - 0x7fff8d511ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff8d513000 - 0x7fff8d528fff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8d529000 - 0x7fff8d64192f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff8d642000 - 0x7fff8d64ffff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8d9a6000 - 0x7fff8d9b0fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8d9b1000 - 0x7fff8d9b6fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff8dcfb000 - 0x7fff8dd46fff com.apple.framework.CoreWLAN (3.0.1 - 301.11) <8370178E-438C-375C-AA41-A8DEE60B8636> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8dd47000 - 0x7fff8dd81fff com.apple.GSS (3.0 - 2.0) <0BDF8090-5EF4-3759-94DE-8521D74188AA> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8deac000 - 0x7fff8dec6fff com.apple.CoreMediaAuthoring (2.1 - 914) <23F2B9D0-7B73-3C42-8EDC-8ADBF9C7B8C2> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8dec7000 - 0x7fff8dec9ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8deca000 - 0x7fff8df4cfff com.apple.Heimdal (3.0 - 2.0) <660A6C64-4912-32C8-A332-B64164032A2D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8dfbd000 - 0x7fff8e017fff com.apple.print.framework.PrintCore (8.1 - 387.1) <1FA17B75-33E6-35BD-9198-35F92E37B248> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8e018000 - 0x7fff8e06fff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8e070000 - 0x7fff8e314fff com.apple.CoreImage (8.2.2 - 1.0.1) <930B0B23-DD84-3B0C-B5A9-C09B7068A6F0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8e315000 - 0x7fff8e5c3fff com.apple.imageKit (2.2 - 667) <66A64289-6259-335E-9D8C-E3E02ECE7837> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8e5c4000 - 0x7fff8e5c6fff libCVMSPluginSupport.dylib (8.6.1) <7EFDA31E-E463-3897-A8DC-7FD266EB713E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8e5c7000 - 0x7fff8e699ff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8e69a000 - 0x7fff8e6d0fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8e946000 - 0x7fff8e954fff libcommonCrypto.dylib (60026) <2D6537F5-1B5E-305C-A1CF-D1FA80CA3939> /usr/lib/system/libcommonCrypto.dylib
0x7fff8e955000 - 0x7fff8e968ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8e969000 - 0x7fff8ea6bfff libJP2.dylib (845) <405CAF25-0AA5-3C6B-A4A6-94471A1EDD2F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8ea6c000 - 0x7fff8ea6fff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff8ea70000 - 0x7fff8eaa6fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff8ead9000 - 0x7fff8eadaff7 libsystem_sandbox.dylib (220) <3C3B03CF-C525-3CB3-8557-62E91B93AC95> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8eadb000 - 0x7fff8eb1efff com.apple.RemoteViewServices (2.0 - 80.5) <F3A897C9-A277-3B56-8FB3-2BC2C10C33BF> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8eb1f000 - 0x7fff8eb40fff com.apple.Ubiquity (1.2 - 243.10) <F97D3A33-2C8B-3CFF-AF75-A74866D42853> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8eb41000 - 0x7fff8ec61fff com.apple.desktopservices (1.7.2 - 1.7.2) <CDE8C2C2-C505-31B0-8C61-E40E4EA364A5> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8ecc2000 - 0x7fff8ecc2fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8ecc3000 - 0x7fff8edc1fff com.apple.QuickLookUIFramework (4.0 - 555.4) <58EC2F30-0959-3586-A1DD-BDCAF589D2D3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8edc2000 - 0x7fff8ee9cff7 com.apple.backup.framework (1.4.1 - 1.4.1) <A3CFCA9E-717C-302D-821B-16FD35E6673F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8ee9d000 - 0x7fff8f82dc67 com.apple.CoreGraphics (1.600.0 - 324.6) <DCC70C6E-AB6D-3457-A823-7569CB29B107> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8f82e000 - 0x7fff8f84efff libPng.dylib (845) <C3CDD2B4-3CB0-3F6D-8411-DAAF267E952B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8f8ff000 - 0x7fff8f8fffff libOpenScriptingUtil.dylib (148.2) <B8061D13-C1B2-38D5-A723-9A98D64E67AC> /usr/lib/libOpenScriptingUtil.dylib
0x7fff90284000 - 0x7fff902ecff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff90353000 - 0x7fff903afff7 com.apple.Symbolication (1.3 - 93) <97F3B1D2-D81D-3F37-87B3-B9A686124CF5> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff903b0000 - 0x7fff90405ff7 libTIFF.dylib (845) <ADCB4683-69EB-318B-8BE7-5FDF38BCADAF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff90406000 - 0x7fff9040bfff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
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0x7fff976a3000 - 0x7fff97700ff7 com.apple.AE (645.3 - 645.3) <FF867ACA-8628-3E5A-8FA0-AF429B42C5D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff97701000 - 0x7fff97710ff7 com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff97711000 - 0x7fff977e4ff7 com.apple.DiscRecording (7.0 - 7000.2.4) <E5F3F320-1049-32D8-8189-916EF5C40A1A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff97873000 - 0x7fff978dcfff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff978dd000 - 0x7fff978feff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff978ff000 - 0x7fff97901ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff97902000 - 0x7fff9790dff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff9790e000 - 0x7fff9794bfe7 libGLImage.dylib (8.6.1) <7F31DD61-3110-3541-A9BB-035CD1262E50> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff9794c000 - 0x7fff97994fff com.apple.framework.CoreWiFi (1.0 - 100.10) <0E863B4A-1094-3F8D-BEDE-D99537E9C588> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff97995000 - 0x7fff97997fff com.apple.securityhi (4.0 - 55002) <26E6D477-EF61-351F-BA8C-67824AA231C6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff97998000 - 0x7fff979c2ff7 com.apple.CoreVideo (1.8 - 99.3) <C424838A-889C-39E5-8108-FD05C93D26A0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff97ad7000 - 0x7fff97adefff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff97adf000 - 0x7fff98287fff com.apple.CoreAUC (6.16.00 - 6.16.00) <B0B4B5B8-6F8F-3221-9128-313E3B8C695D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff98288000 - 0x7fff985e4fff com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff985e5000 - 0x7fff986a2ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff986a3000 - 0x7fff986f0fff com.apple.CoreMediaIO (301.0 - 4147) <3B748499-C173-357B-976C-9FF257C5171E> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
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Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 32 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
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Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
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Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
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USB Device: My Book 111A, 0x1058 (Western Digital Technologies, Inc.), 0x111a, 0xfa120000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 9
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd140000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd142000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3 -
Having troubles running iTunes! I downloaded iTunes just fine, but when I try to open it, it tells me iTunes is in a locked disk or I dont have permissions to write to this folder. Please help! I purchased an iPod for my son and wanted to put music on it.
Hello there KRerssig,
I was looking through our resources and found an article with information regarding that error message. The article is called iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes found here: http://support.apple.com/kb/HT1866.
Here is the text but the article contains images for a visual reference:
Verify the location of your Windows XP My Music folder. The default location for this folder is
C:\Documents and Settings\username\My Documents\My Music
If you do not have this folder at the default location and have not moved it to another location, consider creating one inside your My Documents folder.
Download and install Tweak UI from the Microsoft PowerToys website athttp://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx
Note: This utility is for Windows XP only. Please review the system requirements before installing.
Once you have installed Tweak UI, open it from the Start menu.
In the column on the left, click on the plus symbol next to My Computer and select Special Folders.
In the right pane under Special Folders, choose My Music from the Folder pop-up menu.
Click the Change Location button. You may see a warning message appear with precautions for changing this setting; after reviewing the message, click Yes.
In the resulting window, browse for the My Music folder as described in step 1, and click OK.
Reinstall or open iTunes.
If these steps do not resolve the issue, the settings for the current user may be corrupted, which could cause iTunes not to install or open. You may have to install and open iTunes in a different Windows user account.
All the best,
Sterling -
I had to reinstall itunes and now I get an error message when i try to open it please help
i had to reinstall itunes and now I get an error message when i try to open it please help
Please make sure to post the error message here, then we can help you decypher it.
You may want to make sure you're installing the right version of itunes. If you have a 64bit system, you will need to make sure to download and install the 64bit version of iTunes.
http://support.apple.com/kb/DL1427 -
I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?
Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd
-
I get a download error message when I try to open my apps tab on my home network
I get a download error message when I try to open my apps tab on my home network. But I am able to sign in to my account on the web. Do you know how to fix this?
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
can u help me with my iphone 5, when i install games from my pc, it always force close when i try to open that game
Basics from the manual are restart, reset, restore
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"send error report" when I try to open iTunes
Whenever I try to go to iTunes, it tells me it won't work and that I should send an error message. I've reinstalled and it still does this. It said the problem has to do with quicktime.
is that an "itunes has encountered an error ..." message, wumbo?
the first thing to check for with one of those is a broken quicktime. does your QuickTime currently launch, or does it give you an error message when you try to launch it?
if your QT gives you an error message, let's try a careful standalone QT 7.0.4 reinstall.
download and save a copy of the QT 7.0.4 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
if the install goes through okay, will your itunes launch properly?
keep us posted.
love, b -
Error Message when I try to open itunes
When i try to open itunes it gives me the error message "Windows cannot access specified device, path or file. You may not have the appropriate permissions to access the item" It was working fine yesterday afternoon and this morning i got this message.
I didn't mean do the devices work, I meant does Itunes work if they are plugged in.
Could you confirm that you have a default installation of iTunes and that you do not use the server for itunes?
If not then it sounds like something got corrupted and may be it is worth trying a full removal of iTunes and related programs followed by reinstall.
Here is a method for doing this including cleaning up if any of the uninsatlls fail. *if you are unable to delete any of the recommended files or folders report back with details*.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
=== -
I just downloaded the new iTunes and now receiving error message when I try to open iTunes!
After downloading the new iTunes when I try to open it i receive the following error message:
iTunes.exe - Entry Point Not Found
Procedure entry point kCMByteStreamNotification_AvailableLengthChanges could not be located in the dynamic link librabry CoreMedia.dllI am having the same issue! And I have tried everything from updates, to moving the coremedia.dll file, to uninstalling and reinstalling so many times im afraid they are not gonna let me download it anymore!!! Please can somebody help??
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I am getting an error message on my desktop when I try to open itunes: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...Any idea what I need to do to correct?
Hi lvdmerwe!
I have two articles here for you that should be able to help you troubleshoot this issue further:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Acrobat 9 gives an error message when I try to open it.
I've been using Acrobat 9 Standard on my Windows 7 laptop for 2-3 months without a problem, but now when I open Acrobat 9, it gives me an error message "Licensing for this product has stopped working" and shuts down. It happens when I try to open a .pdf file or just open Acrobat 9 without a file. I don't see anywhere on the Adobe website to get an answer, so I wonder if other users have an idea? Thanks.
I see that Adobe has my order listed for Acrobat 9 on it's website, but I'm not sure how else to check the registration? I use the same program on my desktop without any trouble. How do you recommend that I check the registration?
-
I'M GETTING THIS ERROR MESSAGE WHEN I TRY TO OPEN THE ITUNES
im getting this message when i try to open my itunes "the itune library. itl file it's locked, on a locked disk, or you do not have write permission for this file" it was was working fine but all of a sudden it this issue just happen, i have windows 7.
I had the same problem as mentioned above. 2 Users, sharing the same iTunes account. Found following solution:
Check sharing and permission for the shared iTunes folder. In my case under HD->Users->Shared->iTunes
Also check all permissions of the underlying folders and especially *iTunes Library Database file*. In my case directly in the iTunes directory
For whatever reason, that file had no sharing. I added my wife's user name with Read /Write permission and it works again.
I guess a bug in the update. It worked fine for a long time before the update.
Mark -
How do I stop Excel from trying to rebuild the Outlook database when I try to open a .xls file?
Using Office 2011. When I try to open a .xls or .docx file, Excel or Word wants to rebuild the Outlook database. I do not have Outlook installed.
The file will open if I dismiss the Outlook query popup, and double click on the same file I just tried to open.
Works fine, just irritating.Open Mail, then open Preferences (command-comma), and on the "General" pane the top entry is "Default email reader." Choose Mail (6.3) from the box.
Now all mailto: links will open Mail by default. If you ever want to set another mail client as the default, choose it in that box. -
ITunes is not responding when I try to open it.
Hey! My iTunes will not open up when i try to open it. The process says it is running but it is not appearing on my computer. The app just crashes. I have restarted multiple times and unistalled and reinstalled. Please help!
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
-Griff W.
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