After replacing ink cartridges, printer prints colors differently. Help?

I have a Canon Pixma mg6320.  I replaced the yellow cartridge to no problem.  However, after I replaced the magenta cartridge, all of my reds look terrible.  I am printing something with some deep red-oranges, but all of them come out pure magenta.  The magenta color even shows up in the print preview!  What is happening??  This has cost me a daw of work.

I am going to ask the very obvious question:
You did get each cartridge in the correct place?
You are using genuine Canon cartridges and not off brand or refills? <-----this is very important
You have the correct paper settings?
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 8.7, Lightroom 5.7

Similar Messages

  • Blurred Photo Printing after replacing ink cartridges

    Hi everyone,
    First post on here! I have a PSC 1355, which has always printed very good quality photographs, until yesterday. The old HP ink cartridges (Tricolor and Photo) were both low on ink so I replaced them with new HP ones (identical models) and ran the alignment procedure. There were no messages to say the alignment failed, but now the photos are printing blurred as if the cartridges are not aligned. There appears to be a slight overrun of ink outside the border of the print, which suggests misalignment to me.
    I put the old cartridges back and aligned them, but they now print blurred too. I reprinted a picture I'd previously printed to compare - the original print was pin sharp, but the new one is very blurred. I've cleaned the cartridges using the utility but no change. Paper is good quality HP photo paper, the same as I was using before. I haven't changed any other settings, print preferences, etc. Any ideas anyone??
    Thanks. 

    I am going to ask the very obvious question:
    You did get each cartridge in the correct place?
    You are using genuine Canon cartridges and not off brand or refills? <-----this is very important
    You have the correct paper settings?
    EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
    EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
    Photoshop CS6, ACR 8.7, Lightroom 5.7

  • Printer screen frozen after replacing ink cartridge

    My Cyan ink cartridge was empty. I replaced it. The printer screen is stuck on the message "Genuine HP ink cartridges installed" with an "OK" at the bottom. Does not respond to pressing OK. The printer is clunking and chunking for a while, then does nothing. The message never changes. I've powered off and on multiple times. Unplugged the power cord from both ends. Tried to reinitialize software, but can't do it because the screen is unavailable for me to perform the tasks necessary. Help!? (Please)

    Hi @lynetteheims 
    Please take a look at the following post by Ciara_B; Black not printing on Officejet 4620, Photosmart 6520, Photosmart 5520, Deskjet 3520.
    If the issue persists, Please be sure to call us. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
    I hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • After replacing ink cartridges, my inkjet C6215 started en endless shutdown/wakeup cycle. Help!!!?

    After replacing all the cartridges in my C6215 all seemed well. I didn't use it for a few weeks (It's in a rarely used room. The next time I went in that room, the machine was trying to startup, but each time it did, it immediately shut down again, with a message saying it had been illegally shut down. I tried re-seating each of the cartridges to no avail. I finally unplugged it just to keep it from wearing itself out until I got an answer.  Anyone have any idea what could be wrong?

  • Replaced ink cartridges and no ink shown on new print outs

    I have a HP 8500 a9110 printer. I just replaced all three color ink cartridges (black cartridge is still good). After replacing, I tried to print and all that comes out are white print outs with no color or very slight tone. I attempted to go Tools and clean and align heads. The clean worked but received failure on align option. I turned off and unplugged unit and also removed and put back in new ink cartridges. I also removed the both heads and cleaned off with soft cloth. Has anyone experienced this issue before. Any assistance is appreciated.
    This question was solved.
    View Solution.

    Hi vegasbuddha,
    Sorry to hear that you're having problems.
    Are you using HP genuine cartridges? I'm asking because using any other cartridges could result in many hardware
    problems and issues also in ruining the printer.
    If that's not the problem, can you take a look at this link and see if you've missed any steps in replacing the cartridge?
    Replace Print Cartridge
    After replacing any cartridge, the printer should automatically print out a diagnostics page.
    Also, cleaing the cartridges could help in this case. The instructions to do so are in this link:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02207121&lc=en&product=4083969&tmp...
    Let me know how this goes and hope this helps! 
    **Click the KUDOS star on the left to say 'Thanks'**
    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
    I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

  • Printer f2280 not printing after replacing ink

    I have replaced ink cartridges on my deskjet f2280,but indicator showing empty. Followed few ideas of pressing power and cancel to reset and replugged cable but no change. Covered ink cartrige at the back to reset ink still no change???Kindly advise plz

    Hello sergent6013,
    Welcome to the HP Forums.
    I see that after changing the inks in your Deskjet F2280 that the printer is still showing they're empty. I will try and assist you with this issue.
    Here is a document: Blinking Lights, that may be of use to you. It would guide through steps and causes as to what my be going on based on indicators on your printer.
    Also, this document: Faded or Dull Colors in Printouts, has a few steps that might be helpful too.
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    Thank you for posting on the HP Forums.
    I worked on behalf of HP.

  • 8500A won't print since I replaced ink cartridges.

    Hi.  Ever since I replaced all the ink cartridges (with genuine HP parts)  on my printer it won't print except very faintly in two of the colours, and not at all in the other two.  I've cleaned the printheads, and tried to align the printheads.  Aligning the printheads failed.  Why would the printer suddently stop working after replacing the cartridges, and what else can I do to fix the problem?  I found a page about replacing the printheads, but can't find any info any where about where to buy these parts or how much they cost.  I tried to find a repair place near me but the search came up with no results.  Any help you can provide would be appreciated.

    Hi , Welcome to the HP Forums! I see that you cannot print with your HP Officejet Pro 8500A, on Windows 7, after replacing your Ink Cartridges. I am happy to help!  Please, try the steps within this guide, Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series. If the guide does not resolve your issue, Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Hope this helps!  “Please click the Thumbs up icon below to thank me for responding.”

  • My eprinter will not print in proper clolour even after new ink cartridges install cleaned nossles p

    my eprinter will not print in proper in  colour even after new ink cartridges installed cleaned nossles as new cartridges still not printing properly
    This question was solved.
    View Solution.

    Which printer do you have specifically? HP makes several eprinters and I want to make sure I get the best information for you that I can.
    Also, have you tried doing a self test print to see if the issue is hardware related versus being software related?
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
    I am not an HP employee.

  • Replaced ink cartridge--still saying ink has run out

    replaced ink cartridge--still saying ink has run out-----ran cleaning---what now---mx882

    Hello.
    Please check to make sure that the correct genuine Canon ink tanks are installed.  The printer uses the following ink tanks:
    CLI-226BK
    CLI-226M
    CLI-226C
    PGI-225BK
    CLI-226Y
    If additional assistance is needed, feel free to call us at 1-800-OKCANON.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • IJ Canon Printer Utility disappeared after I replaced ink cartridges.

    I just replaced the ink cartridges with ones I ordered from eforcity and it prints fine, but I haven't been able to locate the printer utility box ever since which means I haven't been able to check ink levels and clean the nozzles. This is really frustrating because I need to clean the print nozzles now. Every line on my printouts is streaking (half dark / half faded). Help! Thanks.

    Hi , Welcome to the HP Forums! I see that you cannot print with your HP Officejet Pro 8500A, on Windows 7, after replacing your Ink Cartridges. I am happy to help!  Please, try the steps within this guide, Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series. If the guide does not resolve your issue, Please contact HP, phone support for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Hope this helps!  “Please click the Thumbs up icon below to thank me for responding.”

  • LaserJet Pro 400 MFP M475dw doesn't print in color after replacing toner cartridges

    Replaced all color toner cartridged when printer indicated they were empty.  Printer is no longer printing in color.  It's as though it doesn't recognize that new cartridges were installed.  Is there something I need to reset on the printer?

    Run a supplies status page from the report menu to see if any color appears.  If it does you either have a driver issue or one or more of the colors cartridges is still reading as empty as there is a setting to print using black and white when one or more color cartridges are empty.  I believe it is under the print quality menu.

  • Can different contacts on the same brand of ink cartridge cause printer to print blank pages?

    I have a  HP  office jet 6500 printer -  E709n model.   My operating system is Windows 7.  The printer requires one black cartridge and three different colored cartridges.  My black ran out (steaking, blank spots, etc.); the color cartridges were low, but not out.  I replaced the black cartridge with a new one.  When I did, the printer would not print at all - just blank sheets came out. After trying a few different things, I decided to put the old one back in.  I changed the document I was writing to green and it printed.  I thought this was odd so I decided to check the contacts.  The contacts or microchip on the old cartridge  looked completely different than on the new one.  So I decided to call hp tech service to see if they had changed the contact (microchip) design on their 920 ink cartridges and if that would make a difference.  An hour later after going through their usual steps - cleaning printouts and checking alignment which failed - they decided to send me another black ink cartridge.  Since I was talking to guys in India with heavy accents, it made it quite difficult.  They never answered my question about whether different contacts or microchips on the cartridges would make a difference.  It was chalked up as a faulty cartridge.   I returned it to Staples and purchased a new one.  I opened a new black cartridge, but its contacts looked just like the faulty one I threw away.  I decided to show it to a tech person there.  Two techs there had not seen anything like it.  They opened another black one which had the same style contacts so we concluded that hp had changed their contacts on their cartridges and maybe getting them all to match would work.  I picked up three color cartridges as well, but only checked one.  It had the new design.  When I arrived home, I quickly opened all cartridges and inserted them into the printer.  It still didn't print. So I checked all cartridges.  All had the same style connection or microchip except the yellow ink cartridge.  I couldn't believe it.  So do I take the yellow one back and try to open a package to find a matching connection or do the connection even matter.  The display is registering all cartridges as full, but I am still unable to print anything but blank paper.  I printed an alignment page and only color gets printed, no blank.  So please let me know if the difference in connectors makes any difference in whether things print.  

    There have been some changes in the contacts on the supplies, but this should not cause any issues in printing.
    I would suggest you try the troubleshooting steps in this document.  If that does not resolve the issue then the post here may help.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP Officejet 6500 E709n Series (replaced all cartridges and printer won't print in color.)

    I replaced my color cartridges and my magenta will not print. Originally only the black would print then after the following steps the bluee and yellow cartridges began working. Previous steps I have tried; Clean cartridges step one the blocks on the bottom of page not solid they were streaky. Clean cartridges step two nice print quality solid blocks at the bottom only blue and yellow no magenta. Followed your steps listed above cleaned print head. Aligned cartridges then printed quality page then print quality diagnostic. I am unable to get the magenta cartridge to print. I would appreciate your your help as we have an important school project due.
    BikerMikeH wrote:
    Open the top and let the carriage move to the center or left, unplug the printer, remove the ink cart. and lay on side, raise the grey handle and remove the printhead, with a lint free cloth or coffee filter, genitally moisten it and wipe down the contacts on the back of the printhead, also wipe down were the printhead sits down into the printer, reinstall the printhead and ink cart., close the cover, no hold down the #3 on the front of the printer and plug the unit back in, when you get power release the #3 and see if that helps the issue.

    @rkcpalmsprings, welcome to the forums
    I am replying to you, to share the troubleshooting guide I would suggest for the magenta not printing from your Officejet 6500 Wireless. The steps may look familiar to you as you have tried quite a bit of troubleshooting already however, browse over the steps and try anything you haven't yet tried.
    Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-On...
    If the troubleshooting does not help resolve your issue and the magenta still will not print, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in, as the printhead(s) may be at fault.
    If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
    Wishing you a fantastic Wednesday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Won't print alignment page or any page after new ink cartridges installed.

    I just installed a new color and a new black ink cartridge into my HP Envy 5531. I have never had an issue with this printer before, owned it for 2 years. After installing it, it tells me to print an alignment page, I press ok. The alignment page comes out only blank. So they cannot scan the alignment page. Now my printer prints like it's running low on ink, but it says that it's full with color and black ink.

    Hi @Aly9008,
    I would be happy to help you work towards a solution. I understand you have installed new cartridges, the levels are good (full), but your print quality is poor. Please use the following document to troubleshoot the issue; Fixing Print Quality Problems for the HP ENVY 5530 e-All-in-One and Deskjet Ink Advantage 4510 e-All....
    If the issue persists, I suggest calling us. Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. We will, at our option, either replace products under warranty that prove to be defective or refund the purchase price.
    We could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.
    The number to call is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
    To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
    Please use the thumbs up below if you happy with my efforts to help. Best of luck!
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Not printing black ink after new ink cartridge installed (HP Officejet Pro L7555)

    I have an HP Officejet Pro L7555 on which I just replaced the black ink cartridge.  Now it won't print in black at all.  I have tried cleaning the printhead multiple times to no avail.  I only get printouts of boxes in all colors except black and nothing else written on the page at the end of each printhead cleaning cycle. 
    When I print the Self Test Diagnostic Page, it comes out in Magenta instead of black.  On this page, it shows that both printhead are in good condition.  The ink level on the black ink cartridge is shown to be full as would be expected for a newly installed cartridge. 
    I have replaced other cartridges on this printer before, and have not had this issue.  Could anyone please help?

    Thanks, garytech1.  I have seen the document.
    Solution 1. I have used and am using only genuine HP cartridges.  The one I recently replaced was black.  I have replaced the other colors before without problems.  
    Solution 2. I am using the correct type of paper. There are no streaks on the printouts.  Any printing I try from a document with black text comes out blank. The only two types of printouts I have obtained are:
      a. The Self Test Diagnostic Page, which comes out in magenta and it has no streaks.  It also lists the status of the printheads as being good.
      b. The printout that follows a printhead cleaning that has all color boxes except black. There are no streaks here either.
    Solution 3. I have checked the print settings (I have Windows XP SP3) and they are all correct.
    Solution 4. I have printed the PQ Diagnostic page and it is all blank except for some colored boxes.  There are no streaks in them.  No grey  boxes appear.
    Solution 5. There is nothing wrong with the images or documents I am trying to print.  
    Solution 6. I don't see why I should have to spend $70+ to replace the black/yellow printhead when:
      a. The yellow color comes out fine in the colored boxes
      b. All the diagnostics (the ones that are in the installed software as well as the ones I obtained from the HP website) all show the condition of both printheads to be good, and
      c. When all printing was working just fine before I replaced the cartridge.  Is there a physical way to clean the printheads since it appears from all of the above that it is the genuine HP ink that may have actually plugged it up?
    Thanks for your help!

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