After resetting apple ID password succesfuly, I am still unable to access to upgrade apps.  I keep getting the incorrect apple id password.  I don't know who to ask.  Help please

I forgot the password for my Apple Id account on my Iphone;   I have followed the instructions on how to reset it many times over, I get the message that it was succesful but when I go to try to sign in using the new password I keep getting the message that I have entered the wrong password...   What to do?
who do I ask?  When I try to get apple support it says that I will have to pay to get help from one of their technician.
It is driving me crazy.  I am not able to upload apps in my Iphone because of it.
HELP PLEASE!!!

You need to switch of Find My iPhone with her Apple ID & password.
If you no longer have your iOS device
If you didn't follow the steps above before selling or giving away your iOS device:
Ask the new owner to erase all content and settings as described above.
If you're using iCloud and Find My iPhone on the device, you can erase the device remotely and remove it from your account by signing in to icloud.com/find, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account. After you erase the device, you'll need to wait 24 hours before you can activate iMessage on your new device.
If you're unable to complete either of the above steps, you should change your Apple ID password. Changing your password won't remove any personal information that is cached on the device, but it will make sure that the new owner can't delete your information from iCloud.
Deregister iMessage if you're switching to a non-Apple phone.
If you're using Apple Pay, you can also remove your credit or debit cards at iCloud.com. Just choose Settings to see which devices are using Apple Pay, then click your device and click Remove next to Apple Pay.

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