After restoring, iPhone 2G says "Connect to itunes"
still rocking first gen iphone!
On syncs it would say, back ups failed. Regardless, it would still allow me to sync. So i decided to restore to see if i can fix the backup errors. ITunes restored the device to iOS 3.1.3.
ITunes sees it and looks like it is syncing but then i get 2 errors, unable to backup, unable to sync. Phone just says "Connect to iTunes".
is it toast?
Did you try to remove the latest backup from the list in iTunes/Settings/Devices if you're on a Mac or iTunes/Edit/Preferences/Devices in Windows?
Make sure to copy the backup folder to a safe place before you start, it is located here:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Similar Messages
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After trying to update to iOS 7, my iPhone 4 says connect to iTunes, which I've done 4 times. It keeps saying restore and upgrade but won't do it. Help!,,,,
Hi there,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
My iphone 5c says connect to itunes. It won't update/restore; error message (27) comes up. I also haven't backed the phone up since last year. HELP.
Hi there owain11,
It looks like that particular error may be realted to a hardware issue. Take a look at the article below for more information.
Resolve iOS update and restore errors
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
-Griff W. -
hello there im having trouble with my iphone it says connect to itunes but it wont show up on devices this is after i dun an update because upto then my phone was fine cud u help ?
Hello aucksy,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario -
my iphone 4 has lost its software. itunes keeps saying it wont detect my iphone 4 and the iphone keeps saying connect to itunes. how do i fix this?
Place the device in DFU mode and restore.
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HT4623 I updated to ios6 but I didn't back my files up and now my iPhone is saying connect to itunes
My iPhone 4s is saying connect to iTunes and I can't get it to work
http://osxdaily.com/2010/11/24/fix-for-no-content-on-iphone-ipod-after-ios-4-2-1 -update/
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How to enable my disabled iphone.it says connect to itunes
How do i enable my disabled iphone.It says connnect to itunes.Tell me what can i do about it
iOS: Device disabled after entering wrong passcode - Support - Apple
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IPhone keeps saying connect to iTunes but won't restore what should I do?
I bought a 5C and it was working fine, but needed an update and had the person I bought the phone off had their iCloud still on. I asked them for the password but as he didn't know me he said he didn't trust me so I looked online and it said to force it to restore I should put it in DFU mode then plug it in to iTunes and it will restore. Now it just displays a iTunes logo (in red) and a lightning cable and arrow. Basically telling me to plug the phone into iTunes but i do and it won't restore, i try to restore it and it says error 1, 3,18 or 2006. SOMEONE PLEASE HELP! What should I do?
Hello jxshurobinson,
I'm sorry to hear you are having issues with your iPhone. If you are having issues restoring your iPhone and are just seeing the Connect to iTunes screen, you may find the following articles helpful:
Resolve iOS update and restore errors in iTunes - Apple Support
Resolve iOS update and restore errors - Apple Support
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Also, from your description, it sounds like the phone may have still been Activation Locked to the previous owner's account. If that is the case, you may also find this article useful:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
Sincerely,
- Brenden -
I Updated my 3g yesterday to ios 4, and now it says exactly what is in the title.
i have tried 3 sim cards all different networks, and one from an Iphone 4. none of them work.
is there anyway i can get this phone working again, i want to give it to my daughter.I got it from work. They said it was O2. The last one was and worked fine
It was a phone that had a cracked screen that I replaced and won't allow me to do anything until I connect to iTunes but now saying the above.
When you say it maybe locked is this the phone being locked to work at all or locked to a network? Can I resolve this myself?
Thanks -
I cannot get past the connect to itunes to activate screen, i can't even get to the home page with apps and stuff. I bought the iphone used, and was hoping to set it up with prepaid, but I can't get it to activate. I connect it to itunes, and it downloads the new software, and still will not go past the activation screen.
It sounds like you bought a jailbroken phone (assuming you didn't jailbreak it yourself). Take it back for a refund.
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First of all I am using a MAC and do not have any third party security programs. So when the iphone fails to restore because of an error (1611 or 1603 or 1609) and I read through it all and it keeps coming back to a third party security program interferring, it get very frustrating. So I talk to the Rogers tech guy and after he walks me through the restore process that I have already mastered several times and he winds up telling me it's a software issue and that my phone thinks someone has tried to unlock it or jailbreak it. Well as I wouldn't have a clue as to where to start jailbreaking and the phone was working fine this morning...... Needless to say I am extremely frustrated and have been fiddling with this stupid thing for 4 hours now. So somebody please help. I'd rather not be out a $600 phone.
You need to restore the iPhone via recovery mode. To do this follow the link below to guide you:
http://support.apple.com/kb/HT1808
Because you need to restore to factory settings all data on the iPhone will be erased. Because the iPhone was never backed up most of the data you won't be able to get back. -
is my phone damaged and i should just buy anyother one?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
HT1766 How do i unlock my iphone it says connect to itunes
I need help I cant unlock my Iphone
connect to itunes and restore I believe, does it not say in the email that you receive for unlocking your phone
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It was my old work phone and when the company went broke we were all allowed to keep our phones. The service was shut off so i just used it as a personal organiser and used the internet through wifi. I had never updated the software for it because i didnt have a computer to sync it too to do the itunes updates. Is that possibly the problem? how do i make it work again?
Jailbreaking iOS can't be discussed in this forum.
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Everytime I power on my iphone it says connect to itunes and when I do itunes says restore iphone but all my infomation is saved to my iclouds but its not giving me that option to restore it and without it I cannot do anyting with my phone. Please help me this is so stressful.
UNABLE TO RESTORE (connect to iTunes with cable logo)
If you are trying to restore and you device shows an image of a USB cable and connect to iTunes then carefully follow
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