After restoring my iphone , itune will say,could not restore because iphone was disconnected? what does that mean?
Got a new iphone and needed to transfer my music from my ipod to the iphone. I did a back up on ther ipod and restored it to the iphoneI got 2 messeges:
1. itune could not restore the iphone because the iphone disconnected.
2. The phone cannot be syned. An internal device error occured.
Can anyone help me?
Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.
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