After restoring my phone my recently purchased apps became unavailable, how would I get them back?
A few days ago I bought some apps since I got iTunes gift cards around christmas.
Earlier this morning my phone was playing up, not syncing properly etc so I tried to completely reset it as if it were a new phone however when I tried to install some of the apps I bought last week they were nowhere in my library on my laptop. I ignored it thinking that they would appear on the appstore as bought and I'd just have to install them but I'm being asked to pay again.
I have the receipt ID, but I was wondering if there was a away aorund having to contact apple to have the problem resolved.
Many thanks.
Hi Rikano,
Thanks for using Apple Support Communities. I would try downloading them again as per this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If that doesn't work or the apps aren't showing on that list, then reporting to iTunes Store might be a good next step:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari
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