After restoring new 1phone4s to factory settings, icons were missing: fact time, hd video, find my phone., after restoring new 1phone4s to factory settings, icons were missing: fact time, hd video, find my phone.
New iphone4s had to be restored to factory settings. Built in apps now missing: face time, hd video, find my phone.
Apple phone support was crap.
Att told me to call Apple.
How do I get the icons back?
Facetime is not an icon. You go to contacts, pick the contact, then scroll down to the facetime button.
There is no HD video icon either, you take videos and they are hd.
Find my iphone is an app. It is not built-in. You would have to download it from itunres and then sync it to iphone.
iPhone User Guide (For iOS 5.0 Software)
Similar Messages
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i selected restore factory settings on my ipod touch but now after restart it stuck on apple icon what will i do anybody help me out plz,even it's not appering on itunes on my p.c
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I replaced my 2 year old iPad with a new iPad Air. I'm wondering if I should restore the old iPad to factory settings before or after I load the new iPad?
YEs. Keep everything as is until new device has what you want. I only restore to factory if im selling. If it's a backup phone I leavie it turned off but still with everything on it. Unless of course it has too much then iCloud would be full.
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After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?
Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could. -
After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?
Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??
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Basically I have downloaded iOS 6 on my new iPhone and both the FaceTime and iMessage app appeared to have been wiped from the phone but if you look on settings it says they are both turned on. how do I get these features back on my phone?
They could be on another page on your iPhone, try doing a search for the apps. If you still don't see them restart your iPhone by holding down the on/off and home buttons at the same time until you see the Apple logo. If you are still having problems try to reset your home screen.
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Restoring to factory settings after installing a new windows 8.1
Hi ,I was having problems with my toshiba satellite c55-A5310 performance so I decided to resfreh it. As the process started there was a power outage in my area so when it finished refreshing and restarted it couldn't proceed to I installing the windows. I gave it to a friend who then also installed his own windows 8.1 on the laptop. Am trying to reset it to factory settings bit anytime i try it takes me back to the friends installed windows not the one which came with toshiba. Please help me restore to my factory settings.
Satellite C55-A5310
If you failed to create recovery media, obtain it from Toshiba. Scroll down to Get Recovery Media here
See the instructions in the section Restoring from recovery media, which begins on p. 56 of the User's Guide.
Satellite/Satellite Pro C40/C50/C70 - A Series User’s Guide
-Jerry -
New Mac only 5 days old. Daughter accessed a movie website and now popups keep appearing and unable to access any other Internet sites without being redirected. Have deleted her as a user and then tried to restore to factory settings. I did something wrong and it is now doing an Internet recovery. Help I am completly lost and don't know what I am doing.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
I just updated my iPhone 4 to iOS6. In the process, I ran into a problem and had to restore factory settings. After syncing the phone, I see that 218 apps need to be updated. When selecting "update all," it says "Cannot Download. There is not enough available local storage to download these items. You can manage your local device storage usage in Settings."
How can this be the case when I haven't changed any apps from before updrading to iOS6, and I don't have any music yet on the phone? Why is it telling me there is not enough local space?Hi RileyAvaCadenRiver,
If you recently updated your iPhone to iOS7, you will need to update iTunes on your computer to iTunes 11.1 or newer for it to correctly recognize the iPhone. You may find the following link helpful:
Apple: iTunes 11.1.1
http://support.apple.com/kb/DL1614
Regards,
- Brenden -
Help Please, I sold my iphone 4 to my neighbor after I restored it to factory settings. I just bought a new iphone 5 and decided to check out the icloud "stuff' so that I can use 'find my iphone' because I have 2 kids. I went to check out my icloud on my imac and in the address bar put icloud.com then signed in, double clicked on mail went accounts then clicked on the gear in the right hand corner and there it was. My neighbor had his email in the icloud and there absolutely was no way to delete his info off of my new phone. I guess once the first person enters their info you absolutely cant get rid of it. you can get rid of aliases but just not the original one. WHY!! Is there any brilliant, wonderful,generous person out there that would know how to delete him from my account. The genius bar said that they've never seen this before. If someone can help I'm taking the info to the apple stores that I went to so that I can teach them how to do it. Of course, I will tell them who showed me. I give you my word.
As far as I know you can't delete the primary email address for an iCloud account. It's assigned when the account is created. But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password. Are you sure the account wasn't still on your phone when you gave it to him?
You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't. Make an appointment with the genius bar at a nearby Apple store and have them take a look at it. If necessary, they should be able to contact iCloud support for you. -
Yesterday, I got asked by my 2nd generation Apple TV if I wanted to update download and install the new software update. I clicked "Yes" and the download and installation process began. Nothing out of the ordinary happened and when the installation completed the Apple TV automatically rebooted itself, which is what has happened with previous software updates.
Alas, after reboot, the only thing that appeared on screen was an old iTunes logo (the one with the CD in the background) and what looked like a USB cable. I went online and found out that other people had been experiencing similar problems with the newly released Apple TV 6.0 update and that they had also ended up with the same image on their screen.
As it turns out, this image apparently means that you need to restore your Apple TV to factory settings by hooking it up to your computer using a micro-USB cable and then using iTunes to restore it in a way analogous to restoring an iPhone via iTunes.
I followed all of the instructions to the letter such as disconnecting my Apple TV from all cables including the power cord and then hooking it up to my computer with the micro-USB cable. I opened iTunes and absolutely nothing happened. The Apple TV does not appear as a device so I am not able to restore it.
I have attempted rebooting my computer and leaving my Apple TV disconnected for a while before hooking it up to my computer since it apparently has an internal baterry that keeps a charge for about 30 seconds after being disconnected. Nothing has worked.
Any ideas on how to fix this?
System configuration:
Apple TV 2nd generation running update 5.3
iTunes version 11.1 (126)
Mac OS X 10.8.5 on an Intel Core 2 DuoDid you follow the instructions here:
http://support.apple.com/kb/HT4367
Pay attention to differences in power connection depending on whether or not you have AppleTV2 or AppleTV 3.
Also some microUSB leads don't seem to work - try another if you can. Disconnect superfluous USB device/hubs too if possible.
AC -
my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start
Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.
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Hi
I downloaded the new 7.06 iOS version on iTunes. And then tried to download it on my iphone 5s after taking a back up. It has crashed my phone and created a huge problem for me. I am trying to restore my settings to factory but it gets stuck in firmware installaiton. What do i do
URGENT HELP NEEDEDSee Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success. -
Vista will not boot/install after performing a restore to factory settings on satellite l305
I have a satellite l305 that i bought new thru walmart.com about a year & a half ago, and for the past few months it seems like there are more & more issues with this pc that are causing it not to work properly-everything from drivers failing-or even disappearing, in some cases-to crashing into a blue screen everytime i insert a micro sd card into the slot.. My sound drivers are gone & even after i THOUGHT i downloaded them again, they still won't install or even recognize that they are there and then yesterday it suddenly stopped being able to fully load some of my fave games that i play daily.. I have tried EVERY SINGLE SUGGESTION in EVERY article, forum, help site, etc.,that i could find & even tried to get help over the phone from a pc tech here locally, and nothing has been able to fix my issues. I have done so many system restores from so many different restore points, installed updates, uninstalled updates, tried to install new drivers, rolled back drivers, started in safe mode to do diagnostics checks, entered BIOS & checked EVERY setting, reset all settings to default, checked error logs, etc., etc., etc...I have even completely disassembled my entire laptop & checked all wiring, fuses, etc., made sure everything was working, etc., So, finally yesterday I decided that it's gotta be something to do with a tech issue-probably with my vista home premium OS that came pre-installed at purchase, so i thought it best to just go ahead & go into the back up & restore & back up all my files onto an external hd using the file transfer wizard option inside the restore center, and then proceed into restoring the pc to it's factory, or "out of box", state. And i assumed i covered my bases by saving the back up-just in case...ohhh no-not the case at all!
It did't even occur tp me to that i might need an actual BOOT disk for vista after the fact. I just assumed that "out of box" meant just how it originally came-WITH vista pre-installed & ready to set up-like it did the day i bought it! i also was under the assumption that, isnce it never asked for a product key or anyting to activate vista then, that it wouldn't need one now either. But anyway, so this is where i'm at now-after i did the factory restore & turned it back on, it said to wait while windows finishes installing-but it never finished, then finally about an hour later, it said that windows was unexpectedly interrupted during installation & did not complete, and for me to restart pc to try install again. But after i did that, it was the same thing over & over. it NEVER installs!
So then i decided to go ahead & "restore windows using back up image" that i created on my external hd prior to the factory restore, thinking that it would just kinda pu **bleep** all back, but thats not working either. it recognizes the drive, and takes me to a menu where i can actually even view all the files on the drive and even tho they are known by my pc to be back up files, it still won't associate them to being back up files to MY PC!! I even got desperate enough to find a site that claimed to offer a free vista boot disk in the form of an iso image that i burned onto cd & tried to boot from as well. That actually took me to an install screen for windows & all the way to where it asks for product key-which DID NOT come locatedon any sticker anywhere on my laptop, and because they DID NOT include any OS utility, install, or boot disks with the purchase of my laptop, i don't know what the product key is OR where else i might be able to find that info, and i WILL NOT pay for ANOTHER ONE, just because they were too lazy or cheap to send the disks with the pc! so i tried to skip this step till later, but when i skip it, it shows anpther error saying that install was terminated & could not finish install & if i wish to continue, for me to restart my pc & re-attempt install..WHAT IS GOING NE WITH THIS AND WHAT CAN I POSSIBLY DO TO JUST BE ABLE TO USE MY LAPTOP AGAIN?? HELP ME PLEASE SOMEONE!!Hi,
I do not really understand... Did you made a backup before restore to factory settings? And did you copy all backup files to an external device? If not, the data is gone!
Why? Restoryng to factory does not mean a reinstallation. It means to fill the whole harddisk with an image of the first (factory) installation. All other data will be destroyd! Other partitions are deleted and normally you find only one big partition - the whole hdd.
If you have a complete backup on external drive and it is corrupted during restore, try to open the files manually. Maybe you can restore some single files.
Good luck
kind regards
Stefan -
My iPod Classic 80Gb won't sync with iTunes after "Restoring" to factory settings
My iPod Classic is probably about 8 years old, or maybe a little more and has never before given serious problems. Until I recently "restored" the device, the hard drive had about 40Gb of music and podcasts stored on it but no photos or videos.
The device recently just "died" completely and without warning - just a blank screen with no response from any of the controls. I rebooted it using the "Menu" and "Select" buttons and it came back to life. However as it had recently been displaying some other small issues like having to be manually ejected every time after syncing, instead of automatically saying "it is now safe to disconnect" as it always used to, I thought I'd restore it to its original factory settings and then reload my catalogue. Big mistake!
Now when I connect the device, it won't automatically sync as it always used to; and when I try to manually sync it either from the "Sync" button at the bottom right hand corner of the iTunes screen or by right-clicking on the device's icon in iTunes and selecting the "sync" option, the iTunes banner simply states "iPod sync is complete" and "Eject before disconnecting" with no data being loaded.
My computer is a Windows 7 PC running the latest version of iTunes (11.3.1.2) and the iPod device software is up to date (version 1.1.2). <my windows updates are carried out automatically. I have worked my way through the iTunes diagnostics pages, but to no avail.
Any assistance in resolving this issue would be much appreciated.You would have to update you Mac os.
It is clear:
System requirements
Mac computer with USB 2.0 port, Mac OS X v10.5.8 or later, and iTunes 10 or later4
PC with USB 2.0 port; Windows 7, Vista, or XP Home or Professional (SP3) or later; and iTunes 10 or later4
Internet access required; broadband recommended; fees may apply"
http://www.apple.com/ipodnano/specs.html
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