After running Appstore, the iphone cannot auto shutdown after the predefined time

After running Appstore, the iphone cannot auto shutdown after the predefined time.

Pressing the Home button only quits the selected application only. Doing so with Safari available will quit Safari, but this does not reset the iPhone.
The only way to Reset an iPhone is by pressing and holding the Home button and the Sleep/Wake button simultaneously until you see the Apple logo and then release.
No apple stores in the area but my sister and mom are going to an area where there is one so I guess I'll give it to them to take along and see if they can swap it out for another or fix it.
You must make an appointment at an Apple Store, so unless you are able to do so and unless you are able to go with them (especially if an exchange might be involved), I suggest giving AppleCare a call instead.

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