After shut down screen light was on

after shut down my screen doesn't sleep

Test after each of the following steps that you haven’t already tried:
Step 1
Take all the steps suggested in this support article. That's the starting point for any further effort to solve the problem. Skipping any of those steps may mean that the problem won't be solved. Note that, as stated in the article, the computerwill not sleep if Internet Sharing is enabled.
Step 2
From the menu bar, select
 ▹ System Preferences ▹ Accessibility ▹ Speakable Items: Off
Step 3
Select
 ▹ System Preferences ▹ Bluetooth ▹ Advanced...
and uncheck both boxes marked
Open Bluetooth Setup Assistant at startup if...
Step 4
Reset the SMC.
Step 5
Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is much slower to boot and run than normal. Don’t launch any applications at first. If sleep still doesn’t work properly, back up all data and reinstall the OS. After that, if you still have the issue, make a “Genius” appointment at an Apple Store to have the machine tested.
If sleep now works as expected, go on to the next step.
Step 6
Still in safe mode, launch the usual set of applications that are running when you have the problem, including your login items, one at a time, testing after each one. Some applications may not work; skip them. You might be able to identify the cause of the problem this way.
Step 7
If sleep is still working after you’ve launched all the usual applications, reboot as usual (not in safe mode) and test again. If sleep still works, you’re done, at least for the moment.
If you still have the sleep issue after booting out of safe mode, post again.

Similar Messages

  • IE had unknown error and after shut down laptop screen is blank

    HP Pavillion dv6t Select Edition Customizable Notebook PC # A2Z58AV
    Windows 7
    IE popped up with a message that there was an error. No other explanation. After shutting down and rebooting, the laptop screen is black but has power.
    No changes made to operating system before this occured.

    Hi @devitojj 
    Welcome to the HP Forums!
    I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that when you power off your notebook it automatically restarts in 4 seconds.
    You have tried several steps to try and resolve this but there is no change.
    As it repeated the behavior with the hard drive removed, you know it is not an issue with Windows.
    You have tried updating the bios and returning it to bios defaults but no change.
    Here is a link from answers.microsoft.com that helped other people with this issue.
    Windows 7 computer restarts automatically after shutdown
    This does suggest you edit your registry which does have the potential to cause issues, so be very careful.  I would also suggest backing up your registry before you attempt it, just in case.
    Back up the registry  from Windows.microsoft.com
    If that has not helped, I would try removing the Cmos or RTC battery for 30 seconds and then replacing it.
    Please let me know if this helped.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • My iMac screen keeps showing pixels of previously opened documents and Safari tabs and hour or two after closing them. The shadow of those opened documents are still there hours later after shutting down and restarting my computer. What is happening

    My iMac screen keeps showing pixels of previously opened documents and Safari tabs and hour or two after closing them.
    Even when I swipe to the dashboard the outlines are still there when I know they should not be.
    The shadow of those opened documents are still there hours later after shutting down and restarting my computer.
    What is happening and what shall I do? Thanks in advance.

    Not much to go on in your product info, but maybe this will help: iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program. If not, then it's time to visit an Apple repair station.
    27" i7 iMac (Mid 2011) refurb, OS X Mavericks (10.9.4), ML & SL, G4 450 MP w/Leopard, 9.2.2

  • I tried to reset my iphone5, the reset loading was okay, but after that there is other loading(the one that come everytime after shutting down), so its about 6-7 hours that my phone is stuck on this page. force shutdown didnt work.

    I tried to reset my iphone5, the reset loading was okay, but after that there is other loading(the one that come everytime after shutting down), so its about 6-7 hours that my phone is stuck on this page. force shutdown didnt work.

    There are many ways to do a reset on an iPhone so which one have you been trying that has got you to where you are now?

  • My MacBook pro is stuck on white screen after shut down. Now, neither this is turn on nor turn off. I had to do

    My MacBook pro is stuck on white screen after shut down. Now, neither this is turn on nor turn off.

    You should be able to turn off your MBP by pressing the power button down continously for about 5-10 sec. When you reboot it you are going to want to enter into a terminal screen. Hopefully the following YouTube video helps: http://www.youtube.com/watch?v=qKOX72xNmbo

  • Satellite E45t won't start for few hours after shut down

    I have a brand new Satellite E45t-4100. After shutting down, I am not able to start the laptop for few hours. Upon pressing the power button, say after 15 minutes, power button LED lights up but nothing is displayed on the screen. I have disabled the sleep mode from power settings as I was facing the similar situation when trying to wake up the laptop from sleep. Although, when restart is chosen, laptop restarts without any trouble. 
    Please help.

    Hello,
    I have the exact same problem as the OP with an E45t-a4300. Purchased almost a year ago (Oct 30, 2013) from Best Buy. Worked perfectly for about 2 months after purchase and then this problem arose. Started when I'd put the computer to sleep, it wouldn't wake up. The computer would just shut off when I'd go to wake it up. When I'd hit the power button to restart, the fan would briefly spin, power indicator/wifi light turns on, then it shuts down again. I would repeat this cycle- sometimes only a few times, sometimes for almost an hour- before the Toshiba splash screen appeared with the "computer wasn't shut down properly"  and the computer would restart and run the standard diagonostics. However, at first on a cold start or start from hibernation it would start fine but after awhile that stopped, too, and any starting attempt was met by the same non-start/shut down cycle. 
    This went on for about 3 months with me basically rarely shutting down the machine. I searched forums at the time and found nothing regarding this problem. Then one day in mid-March, the start-up problem miraculously disappeard- it fired right up. It started perfectly fine and worked with no problems whatsoever for 6 months, including waking from sleep and hibernation, until about 2 weeks ago. Now the same problem is back- it won't turn on with multiple start attempts and shuts down when you try to wake from sleep or hibernation- showing the "computer wasn't shut down properly" on the splash screen and going through the test process when if finally does start. Also, I'm now unable to enter the BIOS page on start up when pressing F2.  I also have disabled rapid start, etc after the problem began.
    I've owned quite a few laptops over the years (including Toshiba) and work with computer based systems for a living. I REALLY love this laptop a lot (yes, even with 8.1) but this problem is just disheartening. I truly appreciate any help.
    Thanks!!

  • Im trying to erase all the data on my iPhone, it has been on the shutting down screen for about 10 minutes will it ever cut back on

    After I clicked erase all data on my iPhone 4S it has been on the shutting down screen for over 10 minutes.. Will it ever cut back on?

    Sounds like we have a similar problem.  Four days ago I was playing music through a wireless Bose speaker via bluetooth and everything was fine.  Then I was texting while listening and got 2 texts about the same time as I was typing one and my phone went black.  I pushed the home button and it worked, went into my texts and all were there.  However ever since then the time isn't right, so it can't keep time no matter what I do.  The bluetooth works only at times, the wifi keeps jumping on and off, sometimes my data won't work and the other day I couldn't even turn it off, so had to wait until it died.  The battery life display at that moment wasn't correct either.  Took to Verizon, they couldn't help.  Suggested a factory reset, which I did last night and still the same issues!  One day I couldn't even text my husband on his iPhone.  Just wouldn't work at all.  Did everything suggest and still not good.  Seems like after stalking these pages today a lot of people are having this problem in Dec/Jan and of course also I'm 3 weeks out of my 1 year warranty and so were many others, by days.  Very strange, and all on the 5C.  What did you do?  Is it working now?

  • My 4th gen iPod won't turn on, just plays the shutting down screen forever

    I have a 4th gen ipod, 8gb, and it hasn't really given me problems until the past few days, it's been crashing constantly and freezing. Now it has shut down and when I turn it on it is just stuck on the shutting down screen. I've tried holding down home and power, it shuts off, then just turns right back on and does the same thing. I drained the battery, and it showed the normal screen for being dead, then when I plug it in, it starts up with the shut down screen again. Something similar happened to one of my friends so she just wrote it off as being "completely dead" and gave up. (But I don't want to just give it up because basically my only pictures of my cat that passed away are on it, and I don't have iCloud) Also, I thought maybe it was because my version was 5.1.1, I never updated because I didn't want the youtube app to be gone. Is there anything left I can try or is it completely done for?

    I had the exact same problem with my ipod and the way i got out of it was i connected it to my pc - mac works too.- then when it turn on i held only the power button for about 10-60 seconds until it finally shutoff then i basically put it in dfu mode ( if you don't already know what it is and how to do it i will explain that after) and my pc recconized it in dfu mode and after waiting about 5 min unplug from your pc or mac and if it doesnt already show the power screen on then turn it on and it should work if it just goes to recovery mode then repeat the steps for putting it in dfu mode just without pluging it in.
    Here's how to put it in DFU mode. First just hold the power and home screen botton for 10 seconds or until you see it flash. Next you let go of the HOME BOTTON ONLY while still holding the power botton down for a good 20-25 seconds then you can let go and your done!   *Note: if you have it plug in to a pc or mac you will also see something saying your pc/mac is recognizing your ipod in DFU mode.
    Hope it helps with your problem! (^∇^)

  • Zen Micro locks up on the Shutting Down screen -intermittent prob

    Since buying the Zen Micro in December, it has failed to shut down after I push the shut down button. It shows the SHUTTING DOWN screen, but that stays on forever (until battery dies or I pull the battery). The problem is intermittent. Sometimes the unit shuts down correctly. After nothing would fix it, Creative sent a replacemnt. Well the replacement does the same thing. I just upgraded to the new Firmware that came out this week, but that didn't solve the problem. It must be something that I am doing wrong. There is no pattern to when it will shut down and when it won't (plugged in versus not, different batteries, different screens,etc). Has anyone else had this problem?

    I have contacted Creative Customer Support and as usual all you get back is an automated email telling you to reboot this and reload that. I then contacted Creative in Sydney and they have told me to bring it in and they will swap it for another unit. If the next one does it I will demand a refund. I will have to check out a few Ipod forums to see if these peole are having the troubles Creative customers seem to have. I was going to ask for an upgrade to the Zen Microphoto but I can see by this forum that they are full of bugs as well. Technology is a wonderful thing.

  • Mac mini restarts on its own after shut-down.

    The Mac mini will restart by itself about 10 minutes after shut down. I turned off all the restart options in energy saver. Funning 10.4.8 with the latest firmware instalation.
    Any suggestions how to stop this?

    I have had this problem for a looooong time and I think I finally resolved it. Last weekend I was trying a demo of MacPilot 3 and found Elgato's EyeTV had two items in the Power > Events list. Apparently when you set EyeTV to start up the computer for it's schedule it restarts the computer randomly rather in a reasonable amount of time before the recording begins. Since there were two files, I think 1 was left over from previous EyeTV version and was starting up the computer even though I told EyeTV not to start the computer at a later date. Deleting both files seems to be the solution.

  • Is it possible to continue downloading OS X Lion after shutting down the computer?

    I am downloading the OS X Lion app on my MacBook Pro and is only at 180mb after an hour. I am downloading this app for free because I recently purchased a MacBook Pro. Is there a way I can continue the download even after shutting down the computer? Will I be charged the next time I try to re-download the app--as in, will the code for downloading the app for free expire?
    Thank you SO much!

    I downloaded OS X Lion over the period of a day or so and what you have to do is pause the download (for a snow leopard user that should be in your dock) and then shut down your machine. When you boot it back up, you should be able to resume the download by clicking the OS X Lion logo and typing in your Apple ID info and the download should resume at the same spot where it was when you left it.

  • Losing Desktop Items/Documents after shutting down and restarting

    Twice, over the last couple of months after shutting down and restarting my macbook, everything on my desktop gets deleted, and it seems all the settings go back to their original form?
    Anyone have this problem?
    Message was edited by: jram1111

    Hi, I had this problem and it was due to setting file vault in the security settings. I removed having that set and then I had to go into system settings, Account and under Login Items, add back items such as mail and things that required passwords that were not coming up on my dock after each time I shut down.
    I hope this is helpful! Better late than never - if you have fixed yours, maybe this will help someone else.

  • The Cluster service is shutting down because quorum was lost

    Hi, we recently experienced the above issue and after looking for explanations I haven't been able to find any satisfying answers when other people have posted this issue.
    Our problem is as follows:
    2 node 2008R2 cluster running SQL 2012
    Each node is a HP BL460c running in a HP C7000 Blade Chassis.
    We were updating the flexfabric cards on one of the chassis.  The other chassis had been patched the previous week with no problems. 
    During the update process the flexfabric cards, which hold the Ethernet and FC connections, reboot so before work had begun all active cluster services had been failed over to the node in the chassis not being worked on.  However despite this the cluster
    service shut down on this one particular cluster.  All other clusters running across these 2 chassis continued to run as expected.
    As other people have posted before we saw the following errors in the system log.
    1564: File share witness resource 'File Share Witness' failed to arbitrate for the file share
    1069: Cluster resource 'File Share Witness' in clustered service or application 'Cluster Group' failed.
    1172: The Cluster service is shutting down because quorum was lost. This could be due to the loss of network connectivity between some or all nodes in the cluster, or a failover of the witness disk.
    Run the Validate a Configuration wizard to check your network configuration. If the condition persists, check for hardware or software errors related to the network adapter. Also check for failures in any other network components to which the node is connected
    such as hubs, switches, or bridges.
    However we cant understand what could cause this to happen when the service is running on the node in the chassis not being updated, especially when the same update was performed the week before with no issues.  How can both nodes lose connectivity
    to the File Share Witness at the same time?
    Cluster Validation tests run fine and don't highlight any issues.  The file share witness is accessible from both servers.

    Hi,
    Please confirm you have install the Recommended hotfixes and updates for Windows Server 2008 R2 SP1 Failover Clusters update, especially the following hotfix.
    The network location profile changes from "Domain" to "Public" in Windows 7 or in Windows Server 2008 R2
    http://support.microsoft.com/kb/2524478/EN-US
    A hotfix is available that adds two new cluster control codes to help you determine which cluster node is blocking a GUM update in Windows Server 2008 R2 and Windows Server
    2012
    http://support.microsoft.com/kb/2779069/EN-US
    Hope this helps.
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • HT1365 Hi I have Imac 5 processor and I guess installed Lion I am having difficulty with Wifi connection. Sometimes after shut down number of times still does not access wifi or if it does I can see wifi bar on iMac but can't open any webpage. Please help

    Hi everybody,
    I have Imac 5 processor and I guess installed Lion I am having difficulty with Wifi connection. Sometimes after shut down number of times still does not access wifi or if it does I can see wifi bar on iMac but can't open any webpage. Please help
    Thanks

    Hello:
    There was an OS X 10.7 update released a month or so ago that fixed this problem.  Run software update.
    Barry

  • Auto Start up after Shutting down

    I'm new to the Mac and am not sure of this is a normal issue or if there's a setting that I accidentally triggered. On my MacBook Pro when I shut down, it starts up again after shutting down. I'm not selecting restart and am not sure if I updated software and held off on shutting down so I don't know if its that. Is there a setting I have to adjust or is there some issue I have?   Feedback is greatly appreciated.

    HL
    Try resetting the PRAM. Force the machine to shutdown if it won't shutdown. While the machine is turned off with your leftt hand hold down the option+commands keys. Then turn the machine on and immediately with your right hand hold the P key with your little finger and the R key with your index finger. Wait until you hear the Apple chime twice, release all key and let the machine boot up. Also try starting in the safe mode. Make sure the machine is shutdown then power it on and hold down the shift key until you see the gray Apple screen then release the shift key. let it strat up in safe mode. Then login to your user account and try to shutdown the machine again. See if this helps.
    Joseph

Maybe you are looking for

  • Transfer of service between lines & major loss of ...

    Prior to Monday 1st March we had two phone lines installed, the first for phone and the second for broadband and fax (a legacy of when I required a separate fax line for work and when we using dail-up internet). The broadband speed was good, not the

  • Error message when trying to update

    error message when trying to update

  • How do i delete a app that was downloaded from my itunes account

    does anyone know when you download a game to your ipod and go back into your itunes account were they show all the games you downloaded to delete that app from there

  • How to split up an audio file?

    What is the most straightforward way to split .aiff and mp3 files, without losing quality, using aural and visual (waveform) cues and then save the split-up files? The idea is to split a long file with multiple tracks into individual songs.

  • Trying to write Event or Action Listener

    I believe what I am trying to write is an Event Listener (it may be the case that I want to be writing an entirely different type of class), but I don't seem to be having any success. I currently have two classes that I want to establish a Listener (