After signing in, keep getting message that I've been signed out

I just downloaded Creative cloud onto my computer and it's my first time trying to use these applications, like Photoshop. I go to log into the Creative Cloud app and it loads but comes back saying "You've been signed out, please continue to sign in." If someone could please help me, it would be appreciated. I saw the main suggestion to fix this, but I don't know where the activity monitor is on spotlight, or anything else is on the list of steps to fix this problem. Someone please help! Since the staff don't seem to want to help me at all.

And after all the times I've tried to log in, now when I open the application, it's blank and doesn't give me any information. Doesn't even show a place for me to sign in.

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