After silverlight update laptop acts as if shift key held down

After silverlight update laptop acts as if shift key held down, i.e. all caps, no numbers, it means I can't input passwords or open folders or select single items. Called Apple Help and they walked me through reinstlling OS from disk and it helped for about 12 hours. Now it shuffles between this ALLCAPS version and regular mode and won't allow me to reinstall anything. Any ideas? Thanks!

lynnefromoakland wrote:
HI tjk,
Thanks for replying! I didn't do anything else during the 12 hours of normal use--the Silverlight update followed one of those automated updates that caused Netflix streaming to stop working. I haven't re-callled Apple Support because when I initially described the problem to the tech, he said to do the reinstall and if that didn't work I should bring the laptop in to one of the stores and see what they could do there. If the problem continues, will have to do that this weekend, I guess. . .
Lynne
Ok, that like means the AppleCare representative thinks there may be a hardware issue. One other thing you can try is an SMC Reset: http://support.apple.com/kb/HT3964

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After bios update side nomberpad is not workinh keys from 0-9

after bios update side nomberpad is not workinh keys from 0-9

Hello jay04,
Welcome to the HP Forums!
I understand the number keys do not work on your keyboard. I will do my best to assist you. First, I require the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
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Why after i update my left and right arrow keys stop working

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Hello ccombs2014,
It sounds like 2 of your keys are not working after updating to Mavericks. I found this section of an article for you to help troubleshoot this issue named:
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
Some keys don't work as expected
From the Apple menu, choose System Preferences.
From the View menu, choose Speech.
Click the Text to Speech tab.
If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
Click the Universal Access pane in System Preferences, click the Keyboard tab.
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Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
From the Input (flag) menu, choose Show Keyboard Viewer.
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Yes, that looks all like symptoms of a pressed Shift button.
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*http://kb.mozillazine.org/Uninstalling_Firefox
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See "Creating a profile":
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Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
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Well, some info, maybe more than you nedd, but...
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/private/var/run/StartupItems
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/System/Library/StartupItems
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Disc Inventory X can show you what's taking up all the space.
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I can press the key and the vertical volume indicator displays but it does not move.
At this time, I suspect this has to do with the failed BIOS update yesterday. All keys functioned properly before the failed BIOS update.
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The current running BIOS is F.63
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HP ENVY TS 17 Notebook PC
5CG3331YPX
E9G82UA#ABA
Windows 8 64-bit
Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
12GB
4GB Micron Technology 1600MHz
8GB Hynix 1600MHz
Intel(R) HD Graphics 4600
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F.63
IDT High Definition Audio CODEC
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Seems after another day,
The problem resolved itself.
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Tony

Mac CRASHES on restart after Security Update 2006-003 and QuickTime

[ Edited by Apple Discussions Moderator; Please start a new topic about your technical issue. ]
i've just done TODAY's software update... and now when i boot up in to OS X, it is fine for about 10 seconds, until my Window Partition mounts, and the whole system freezes... does anyone else have this problem...
[ Edited by Apple Discussions Moderator; retitled ]

Similar problem here. I installed the latest security update via software update. It rebooted twice and then the Aqua "starting Mac OS X" splash screen appears, the progress bar jumps to 100% very quickly and then the system goes into what looks like sleep mode (the power buttons dim like when it's asleep). It won't wake up after that or restart by holding the power button. Have to unplug it!
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This is very, very bad. I am afraid.

Shift key is "stuck down"

So I first had a problem with this over a week ago - when I switched my laptop on it went to a grey screen with the option of me or guest. I clicked on me, but it wouldn't accept my password. I clicked on guest, and got a message about restarting in Safari only mode or something. Tried this a few times but each time it came back to the same screen with the same options.
Eventually I managed to get on as normal by holding down the right hand command key whilst switching on (doesn't work with the other command key). From there I tried various things and worked out that everything was acting as if I had a shift key held down, and I used the keyboard viewer to work out that it was the right hand shift key causing the problem.Obviously this was why my password wasn't being accepted.
It corrected itself after a couple of hours but the problem came and went last week. I tried blasting air under the key, thinking there might be something under there, but it didn't have any effect.
I should mention at this point that I'm from the UK but currently living in Madagascar so though my MacBook is only 8 months old I can't take it anywhere for help.
My dad called Apple for me who advised to try reinstalling Lion (by holding down CMD + R whilst switching on). I first tried this on Friday afternoon last week but couldn't do it because it required logging in to the app store, and I couldn't type my password in as the shift key was doing it's thing. It stopped doing it a while later, but by that time our internet was down so once again couldn't do it. I used a spare laptop (as I am doing again now) and tried to change my app store password, but it won't let me change it to an all caps password.
On Monday it became more of a problem - it's now constant rather than intermittant. Also, if I leave it for 5 minutes or so the mouse starts to work normally, but as soon as I type the entire problem returns.
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I did a software update again and it says there are still 2 updates which are 1.34GB - which seems weird as yesterday there were 5 updates and it was 1.34GB. I can't try downloading these during the day, would have to leave it overnight again.
I'm going to try calling Apple from Skype in a couple of hours but just wondered if there's anything else I can try. If they can change my password to all caps I can try reinstalling Lion. This morning we took the key off and cleaned it, but made no difference at all (didn't really expect it to). The only options I've come up with are downloading a key remapping programme to try and disable that shift key, or using an external keyboard - we don't have one here so would have to wait a few weeks for someone to bring one from the UK and I could do with knowing whether this would even work before trying to arrange it.
Could really do with fixing this as I am not making the best first impression at my new job due to being able to do very little work! I'm not planning to return to the UK until at least November and flights would cost more than buying a new laptop - so some kind of solution is needed!
So... any thoughts much appreciated. Sorry for the lengthy explanation! Many thanks in advance.

It should be the simplest of matters to connect an external keyboard -- any USB KB will do -- and see whether it works. If you need to be able to travel with a functional MBP, though, that won't be a very practical workaround.
I don't know whether the Shift key can be remapped successfully. The fact that it's one of two keys that both have the same function may be a complication: you won't want the left Shift key remapped too.
The computer doesn't have to go back to the UK for service -- there may be a closer option, and your warranty is good worldwide.
http://www.apple.com/buy/locator/service/

Holding down Shift key gives me "no" symbol and gear

I'm trying to start my Mac up in "safe" mode where all startup kernels and apps don't launch.
I thought this was traditionally done by holding down the Shift key at startup.
When a Mac is normally booted, a gray screen with Apple logo and rotating gear appear. But with the Shift key held down, the Apple logo is replaced with an international "No" icon (circle with diagonal line)... and the gear just rotates infinitely.

You have a hosed OS if restarting holding down the SHIFT key (safe mode) brings up the prohibitory sign. Zap the Pram and try again. If that doesn't fix it, reinstall the 10.6.4 COMBO update, repair permissions, and restart.

Moving object w/shift key no longer aligns in straight line (or 45)

AICS5 Mac OS 10.6.5
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Quitting AI didn't work, but a full machine restart did. Thanks! Never saw that one before...

Right shift key doesn't work after BIOS update on Satellite A200-28P

For some reason, after I upgraded my Bios, my right shift key doesnt work and neither does my FOUR and SIX button, hence why i have written in words :(,
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Thanks

okay first problem is, my warranty was due to expire, so i brought an extension, and nothing has happened whatsoever on those regards, secondly, i ran a keyboard test, and i found out that it wasnt only the four six and right shift key which was now no longer working, but also the f2, f10, f11, f12,
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Finder crashes after recent updates

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Had a similar problem. Did the SU 2007-07 update yesterday with no problem. Today did the QuickTime 7.2 and the iTunes update. Pressed for time - continued working on other things. After the updates were complete, I restarted. Got the dock and the Microtek Sanner Finder loaded. Next my screen turned several shades darker, black box appeared in the center with white letters saying something like "You need to restart your computer" in 3 languages. I tried several ways to restart and kept getting the same thing. My keyboard and mouse didn't work. I was able to force quit the Microtek Scanner Finder - but still got the message.
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After silverlight update laptop acts as if shift key held down

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