After stand by screen is frozen - Equium A100

I have just bought an Equium A100-306 and this is my first laptop (have always had desktops) so not sure if it is me that is doing something wrong..... After being left unused for a while, my laptop goes into standby mode. If the laptop is open the power on button flashes orange, I press this to come back out of standby but when it wakes up the screen is frozen.... there is also a note that comes up at the bottom saying network cables are not connected (even though I haven't touched anything).
The only way I have found to get out of this is by pressing and holding the power button and then starting the computer up again, it works perfectly again when its back on?
Would be grateful of any help?
Rach

Hi Rachel
Such issues are always strange and I think we can only suggest what could be wrong or what could help.
Hmm you said there is a messages saying the network cables are not connected.
I think you should firstly disable the power saving in the device manger -> LAN properties and disable the Link Down power saving in the advanced tab.
I have also checked the driver page and it seems there is a new BIOS released. You could try to update the BIOS to the newest version and check if you use the newest LAN driver version.
Good luck

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