After submitting answers to the three security questions it pops up that an error has occurred. Anyone know how to fix it?
In order to download any songs, apps, etc. itunes prompts me to answer three security questions. I answer the questions and then I receive an error - cannot make changes to your account. Has anyone experienced this issue and if so how do I rectify it?
Thanks to anyone who can help.
From Apple Support...
Here are troubleshooting steps that should help you fix the problem.
1) Quit App Store in multi-tasking.
2) Tap Settings.
3) Tap Safari.
4) Tap Clear History.
5) Tap the Clear History button.
6) Tap Clear Cookies and Data.
7) Tap the Clear Cookies and Data button.
Try purchasing an app again from the device to get the security question prompt. You really need to set up the security question.
...it seems to have worked for me.....
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