After sync I lost my movies

Lost movies after sync. How do I retrieve them?

Depending upon what country that you are in (films can't be re-downloaded in all countries) then you might be able to re-download them (if they are still available in the store) via the Purchased tab at the bottom of the iTunes app on your iPad (or via Purchased under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes) : re-downloading.
If you aren't in a country where films can be re-downloaded then have you not got copies of them on your computer and/or on a backup ? If not then you can try contacting iTunes support and see if they will grant you a re-download of them : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Similar Messages

  • I recently purchased a video from the itunes store and successfully downloaded it to my ipad2. After syncing my ipad , the movie was lost and Videos App only shows Rentals, Podcasts, Music Videos, what happened to my purchased videos, please help

    I recently purchased two videos from the itunes store. I downlooaded them both successfully to my ipad2 Videos App, the next time I synced the ipad the Movies title was erased and the remaing titles: Rentals Podcasts & Music Videos were left, what happed to the Movies title? I am now getting a message saying (my ipad does not support movies I purchased) anyone else experiencing this problem, any suggestions?
    don2skis

    There is a few events where I could see this happening...
    It's possible if you computer is not authorized with your iTunes Store account it may not have transfered your purchases from the iPad to the computer. To check, Open iTunes> Select the "Store" menu along top of the program and select Authorize this computer. Sign in with your AppleID and password, this will make sure your computer is authorized for the future so you can transfer purchases from your device.
    http://support.apple.com/kb/HT1848
    However, if your Movies are missing now you'll need to request to redownload or "regrant" them. Please send an email ticket into iTunes Store via...
    http://www.apple.com/support/itunes/
    Select "Video Purchases" in the grey boxes, then "Lost or Missing Items", then click the link to "Email Us" on the right. Fill out that form and the folks at the iTunes Store should get back to you less than 24 hours.

  • After syncing, Itunes lost pictures from folders in my iphone 4s.

    The name of the folders are still in the Iphone, but empty.
    On the PC, the original folders are ok as before, but empty in the iphone after syncing.
    Thank u for your advices. Answer in french would be appreciate

    Lorsque vous chargez IOS5, il efface tout sur votre téléphone.Vous avez pour resynchroniser dans iTunes pour recharger lesphotos de votre ordinateur. 
    (When you load IOS5, it erases everything on your phone.  You have to resync in iTunes to reload the photos from your computer.)

  • After sync i lost my pages,numbers,keynote,documents

    After I sync my ipad I lost my pages, documents can anyone help

    Best program I've ever used is from
    http://www.iphonebackupextractor.com/
    Don't sync you device yet
    Load this software on your Mac or pc where iTunes is loaded
    Will find all your docs contacts from your last backup sync
    Enables you to retrieve lost files from all your backups
    Even files that iTunes disregards because it doesn't look right.
    Even allows you to retrieve files from backed up saved discs
    iPhones, iPads iPods
    This little gem has saved me hours of worry
    Copy all my backups to disc now and can say without worry
    I have everything in hand
    Free program at the moment

  • After syncing I lost my iBooks and other apps. How do I recover them?

    I lost my iBooks and other apps aftery syncing.  How do I recover them?

    If they are on your computer's iTunes then you can sync them back across to the iPad. If they are not on your computer, then as long as they are still available in the store and you use the same iTunes account as you originally used to buy/download them then you should be able to re-download them for free : http://support.apple.com/kb/HT2519

  • Lost movie rental after syncing Photos!?

    Hi there. I plug in my cord to sync some photos and moments later I wanted to add another movie to the phone before I head out on a road trip but as I was doing that I lost my movie RENTAL icon I was rentaking Jack the GIant Slayer. Why did it dissappear? I downloaded it but never watched it AND still had 20 days left before it expired. Please advise.

    who do i contact to get this resolved?

  • Slow motion lost after sync from mac to iphone

    Hi,
    I can capture videos in slow motion but those videos play at normal speed once Sync them via iTunes.
    1. Capture videos in slow motion.
    2. The videos first play in slow motion in the iPhone. There is a time line slider to move the slo-mo effect back and forth.
    3. I do a back-up via iTunes including videos.
    4. After syncing, the videos in the iPhone appear in one album called "Slo-Mo".
    5. In the thumbnail of the video clip I can see the small dial icon that all other slow motion videos have.
    6. Playing the video shows a normal speed clip without the timeline slider under the video frames view.
    The videos DO retain the slo-mo "effect" in Aperture and iPhoto also. Not in the iPhone after syncing.
    Any hints to solve this?  thanks
    jp
    iPhone 6 iOS8

    Hi,
    iOS 8.1 didn't fix the issue so here is my workaround to " show-off " my slow motion clips:
    I have tried to open the clips with iMovie in the iPhone.  ( I guess not everyone has iMovie installed...?)
    So, you can create a new project in iOS iMovie and import the clip you want. Slow motion clips preserve the little dial icon so you can see which ones have the slo-mo effect. It will preserve the slow-motion sections of the original clip and will play "slow".
    If for some magical reason your clip doesn't play "slow" in iOS iMovie click on the small "tachometer" icon and select the desired speed.
    So. iMovie does know the clip has enough frames to play in slow motion... why the camera app doesn't ?
    good luck,
    jp

  • After syncing and updating my iphone my iCalendar on my computer lost most of my information. Including wiping out an entire calendar group.  When trying to readd the calendar group it won't let me add events to my calendar under that category.

    After syncing and updating my iphone my iCalendar on my computer lost most of my information. Including wiping out an entire calendar group.  When trying to readd the calendar group it won't let me add events to my calendar under that category. A message pops up that says: "You can't add events or to do items to a calendar group. Select an individual calendar in the calendar list, then create your events or to do items." Any help here would be greatly appreciated! I would like to either retrieve the old information or find a way to add the category back in to start over. Thanks in advance!

    hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music'  then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo

  • I have lost all my notes saved on my iphone after syncing it. and my default mailbox is gmail. notes were very important. and now i dont know how to get them back. can anyone help me out please? thanks in advance.

    i have lost all my notes saved on my iphone after syncing it. and my default mailbox is gmail. notes were very important. and now i dont know how to get them back. can anyone help me out please? thanks in advance.

    Try this ..
    On your Mac open System Preferences > iCloud
    Deselect the box next to:  Notes
    Then reselect it.
    Give iCloud a few minutes to re sync the data.
    Other than that, try Time Machine >  http://pondini.org/TM/15m.html

  • HT1386 After syncing with itunes(windows), messages for one of the contact(I have saved the contact name as 'Unknown') are lost. I can see only few messages which fits to the screen. I don't see option to load earlier messages.

    After syncing with itunes(windows), messages for one of the contact(I have saved the contact name as 'Unknown') are lost. I can see only few messages which fits to the screen. I don't see option to load earlier messages.
    Can anyone help.

    Can anyone help on this?

  • Lost all contact after sync contacts.!!

    guys,
    Help!!
    i lost my contact after sync my contact. Do not know where my contact goes and do not know how to put it back my contact from my itunes.
    iphone 3GS
    10.6+ itunes
    no using iclouds

    Do you regularly back up your phone with iCloud or iTunes on your computer?
    Do you sync contacts with a cloud service or app on your computer?

  • Lost calendar events after sync

    after syncing my mac book air with my iphone 4 i lost all my past and future calendar events on my macbook and iphone.
    I have backups on time capsule:
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    appreciate help
    thomas

    I can't get my iPhone 3GS to sync calendars with either iCal or Outlook.  Everything I entered into my iPhone calendar is GONE. The data I previously entered into and synced from my iPhone is still in my Outlook calendar, which used to sync seamlessly, but I can't get iCal to import the Outlook calendar, either (my assumption being that the iPhone would be more apt to sync to an Apple device more than a Microsoft application). The only calendar events that sync from my Mac Pro to my iPhone are the few that are in iCal.  Office 2011 for Mac just had a big update, too - I wonder if there are multiple culprits here. 

  • HT201320 after syncing my iphone4s with itunes on my laptop i have lost all my emails & pop3 email settings, how can i get it back, its also supposed to be backed up on icloud with extra paid for storage

    I have used my force9 emails for a few years with now problem on my laptop and also for maybee 6 months on my iphone4s but after syncing with itunes on my laptop i have lost all the emails & email setting of my phone.
    I also back up on icloud and tried looking on there on my laptop but there is only my icloud emails and not my pop3 force9 emails . There are all my contacts there butwhy does it wipe my emails and settings and how can i get them back.
    many thanks
    monoboard

    Restore your backup.

  • Lost photo library after syncing atv

    i seem to have lost my iphoto library after syncing it to atv...after syncing, a "choose library" tab pops up with folders not related to my library...is this possible? or could i have deleted them accidentally?

    sounds like your iphoto library is not in you pictures folder - spotlight iPhoto Library and see where it is
    Once you find it quit iPhoto and restart with the option (alt) key depressed and use the select library option and point to its location
    LN

  • HT201272 After sync my iPhone, my iPhone contact lost, Note lost, all apps lost. How to retrieve my note?

    After sync my iPhone, my iPhone contact lost, Note lost, all apps lost. How to retrieve my note?

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