After System recovery all the installed apps are not their EXAMPLE Getting Started Windows 8

I did a factory restore w/ HP tech. giveing me the advice to do so. I have a HP Pavillion 17 notebook. came installed w/ Windows 8 after a few months I upgraded to 8.1 Now after restore Im running 8 My problem is after this re-start I did not get all my factory installed apps. EXAMPLE Getting started Windows 8 and others. Desktop Icons also did not populate except trash quick start icon thats it Please help THE HP TECS I HAVE SPOKE WITH apx. 8 HOURS in 3 days time are very hard to UNDERSTAND AS IM SPEAKING TO THESE GUYS IN INDIA india. tHEY ALL HAVE GAVE ME DIFFERENT ADVICE AND HAVE CAUSED ME TO HAVE MORE PROBLEMS WITH MY SYSTEM THAN I DID IN THE BEGINNING.

Hi @Justriden
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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Christian from France wrote:
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After System recovery all the installed apps are not their EXAMPLE Getting Started Windows 8

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