After System Restore - Can't Re-Downlaod Programs once downloaded

I just purchased Creative Cloud and first downloaded Photoshop CS6, since I primarily use that. I then had a system crash and had to do a system restore. I chose a date a few days prior and it erased my Photoshop. I went to the App Manager and it will not let me re-downlaod it. How do I get it to let me downlaod it again? It's no longer on my system. Help!!!!

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Metro fails completely after system restore - can no longer access either Metro or Metro Apps

Following a system restore, Metro no longer works - The windows button on the keyboard does nothing and clicking the start icon doesn't do anything either. Attempting to start Metro Apps results in failure - they cannot display on the screen and I see the
outline flash up briefly, then the app crashes. All non-metro programs work fine and aside from Metro, there are no problems.
How can I re-install Metro or solve the issue? This seems a pretty major failure in the preview - If Metro fails it causes major disruption - kind of like it used to be when explorer.exe failed. No menus, no access to system functions - updates etc.
Any suggestions? How can I re-install ( or fix ) Metro without having to scrap the entire OS and rebuild from scratch?
I thought the store beta not working was a major problem, but it's nothing compared to this.
Rolling back the system restore, or choosing another restore point does not correct the problem -
Thanks
David

Hi,
Are you using the built-in administrator account? Have you tried to create another user account then check whether the issue persists?
You can follow the steps below to troubleshoot this issue:
Run wsreset.exe to clear the Windows store cache.
Re-register the Windows store apps by the following guide (also applies to Windows 10 Technical Preview):
http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx
If you're using the built-in administrator, then please navigate to control panel\Administrative Tools\Local security policy\Local policies\Security Options\User Account Control: Admin Approval Mode for Built-in Administrator account, enable this option,
then run gpupdate /force to update the policy, logout then login again to check the result.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

After system restore, can't access iTunes.

Windows XP laptop. Window says file "itunes library.itl" cannot be read because it was created with a newer version of iTunes. Help!

Unless you've tried to install an older version of iTunes that message likely indicates a corrupt library file. If the problem persists after reinstalling iTunes see Empty/corrupt library after upgrade/crash...
tt2

How to recover hp pre-installed games and office after system restore for HP Mini 210-4127se?

how to recover hp pre-installed games and office after system restore for HP Mini 210-4127se?

Hi,
You can reinstall them from Recovery Manager by clicking on Start=> All Programs.
If you have performed a complete HP Recovery using F11 then all the software should be there. If you have performed a minimized recovery then you can install applications from recovery manager...If none of these works then you'll need USB recovery..
Here are the links that will guide you through the process:
Using Recovery Manager to Restore Software and Drivers (Windows 7)
Performing an HP System Recovery (Windows 7)
Order USB Recovery
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

After system restore firefox wont open is crtashing i uninstalled and reinstalled no help

it trys to open and the crash reporter comes up. i restored to a date when it was working. i had a virus attack that was removed

It is always better to do a reinstall of Firefox after doing a system restore. The result of a system restore can be unpredictable and may cause some files to get replaced by older versions. That can also happen with files in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder]. Files with the file extension .ini and .js are the most obvious candidates.
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]<br />
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
See http://kb.mozillazine.org/Session_Restore
See also:
* [[Firefox crashes]]
* [[Basic Troubleshooting]]

After system restore i reinstalled firefox, how to get back bookmarks etc with old firefox data?

After system restore the only thing i have is old firefox data on desktop if all bookmarks, passwords are recovered it will be great help.
P.S
i reinstall firefox from drive other than c ,that was in downloaded form.
Thanks

The "Old Firefox Data" folder on the desktop has been created as the consequence of resetting Firefox.
Doing a Session Restore may have reverted the profiles.ini file to a previous version that hasn't registered the new profile folder that a reset had created, so you may need to check for this.
* C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
The "Application Data" folder in XP/Win2K and the "AppData" folder in Windows Vista and Windows 7 and later versions are hidden folders.
*http://kb.mozillazine.org/Show_hidden_files_and_folders
If you have a profile folder that is more recent than the "Old Firefox Data" on the desktop then you can use edit the profiles.ini file and change the path of the currently default profile to the name of the profile folder as you find in Document and Settings.
*http://kb.mozillazine.org/Recovering_a_missing_profile
*http://kb.mozillazine.org/Profile_folder_-_Firefox
It is always best to be cautious with using System Restore as this can cause some file to be replaced with older copies, i.e. your Firefox installation and profile folder can get inconsistent and you may have to reinstall Firefox as well.

After system restore ,we are not able to activate the windows,while login to systems getting an error 0x800700B7

after system restore ,we are not able to activate the windows, while login to systems getting an error 0x800700B7
Cont-8096688758

hi Jain,
you may need to check the transfer structures,
right click infosource and 'change', click 'comm.structure'/expand,
click 'transfer', move the 0BASE_UOM from left to right side,
or if you wont use the comm structure anymore, you can right click infosource and 'delete comm structure'
hope this helps.

Quicktime issues after system restore

After system restore we had to reinstall games which required quicktime. after which I reinstalled itunes, but it wouldn't install without completely uninstalling everything for quicktime. reinstalled updated quicktime and itunes, but now games aren't working. Uninstalled games and reinstalled it, but still getting macromedia projector error message. Suggestion is to reinstall quicktime. I feel like I am going in circles. Appreciate any suggestions

still getting macromedia projector error message.
What's the precise text of that error message, squirrel?

TS1967 Hi .i can not update my program . I upgrade my iPad to ios6 and after that I can't update my program .i recive a massage about this account is not in store and you should switch to us store but I don't know how can I switch to us store .

Hi .i can not update my program . I upgrade my iPad to ios6 and after that I can't update my program .i recive a massage about this account is not in store and you should switch to us store but I don't know how can I switch to us store .

Change here:
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
You must have a verified billing address & be located in the country whose store you are trying to use.

TS3649 my mac (2012) did not come with idvd.where can i get this program for download?

My iMac os lion 10.7.2 (2012) did not come with idvd program. Where can I get this program for download?

Hi
If there is no iDVD on Your Mac (and it's not on newer Macs as Apple discarded it) then You need a program that can do this.
Your Mac can burn CDs and DVDs - BUT DVD as Data-DVDs not as Video-DVDs - they need a program to be encoded and STRUCTURED as such.
• iDVD is part of the boxed version of iLife'11 and can only be bought outside Apple as on Amazon and e-bay
• DVD Studio pro - Part of FinalCut Studio Pro bundle - this to has expired and can only be bought second handed. (High price and tough learning Curve - but best ever done.)
• Roxio Toast™ - Not as elegant as iDVD - but has many other positive additions (I like it as 10-Pro incl BD-component) (now version 11)
• Burn - a free alternative I know of on internet. Very simple - Just for doing a plain Video-DVD
Burn http://www.digital-digest.com/software/Burn.html
• Free DVD Creator.app - free from Apple Store
• FinalCut Pro-X which also can burn to DVD but without any nice themes.
AppleMan1958
You can also buy Compressor from Apple for $50 US. It will also create DVD and BluRay but without the nice themes.
Yours Bengt W

HT201252 If I do a restore can I recover apps, music, books download since the last backup?

My iPad generation 3 will not turn on. If I do a restore can I recover apps, music, books download since the last backup?

Restore onto a new device? Yes, provided the backup is complete. If it was done using iTunes, with all synch options enabled, onto local storage and encrypted, the resultant device will be identical in content to the original, have done this with an iPad 1 to a 3 and the 3 to a 5.
Onto the original device? Need to persuade it to turn on first else no restoring can be done.
Using iCloud? No idea on degree of completeness. Don't like putting my stuff somewhere beyond my control so don't use it and don't know.

Can't run some programs after system restore to remove virus

Hi,
My duaghter's Toshiba had a nasty virus that pretended to be an antivirus software product, that snuck in, between the time her default Norton service expired and I had the time to install Trend.
Could not remove it using Trend, so upon advice from a friend, decided to do a windows system restore to a point prior to the infection. This worked successfully, and the virus is gone, but now she can't run some programs, I have tried to install Trend again, but that fails as it says that you have to uninstall Norton first. But I can't run Norton, or uninstall it, and some folders on C: are no longer accessible.
Should I do a complete Toshiba system restore (ie back tofactory settings? This seems a drastic measure, but the issue is beyond my meagre PC skills.
Thanks,
Graeme

Thanks for your reply.
The main issue is that we cannot run the Norton Anitvirus that came prepackaged with the laptop, and we can't uninstall it either. If you try to perform either action, nothing happens.
However, when we try to install a new antivirus software, Trend, the install fails because it detects that Norton is installed, and indicates that we must uninstall Norton before we can complete the Trend installation. But we cannot unistall Norton for some reason.
I am getting my daughter to check what else doesn't work, but Microsoft Office works OK, and most of the games she installed seem to work. I just don't understand why Norton won't work now, and why we cannot uninstall it. I don't know if its due solely to the system restore, or some combination of events. The introductory 3 mont Norton licence has expired some time ago, but it should still let us uninstall. I have also tried to unistall through the Control panel, but nothing happens when I try that either.
Is there any way to force the uninstall of Norton? Or is a factory reset the only viable option now?
Thanks,
Graeme

Can not open itunes after system restore????

Hi There,
I recently used system restore to fix some problems with my computer. After that, everything runs well except itunes. Whenever I double click on itunes, it prompts error box "itunes encountered a problem and needs to close, we are sorry for any inconveniences" and gives me options of sending the problem to Microsoft or not. I am using Real player now but it is way worse than itunes. Please help me. Thank you so much
Have a great day.
Ibm Thinkpad T42

hi melissa!
Hey- Im having the same problem with itunes. After I did a system restore, I get the same error over and over again
hmmmmm. if you system restore over a fresh itunes install (or QuickTime install), you can strip out installation registry entries for itunes. (people typically get the "some of the required files are missing" message after doing that though.)
(MS) Frequently Asked Questions Regarding System Restore in Windows XP
let's try scraping your existing itunes and quicktime out of there, and reinstalling.
first, download and install the Windows Installer CleanUp utility. (we will be using it later on.)
next, use the complete uninstallation instructions in the following document to remove your existing itunes and QT:
Trouble installing iPod, iTunes, or QuickTime software in Windows
if you run into trouble on one of the uninstalls, use Installer CleanUp to remove the installation configuration information for the program that is giving you grief, and then use the complete uninstallation instructions as a guide to a manual removal of leftover program files and folders.
even if you don't run into trouble, run Windows CleanUp after you've completed the uninstalls, to check to see if there's any leftover itunes or QT installation configuration information on the PC. (if you find any, remove it.)
reboot the PC. download and save a fresh copy of the itunes installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
iTunes 6.0.4.2 Installer
if that install goes through okay, does your itunes launch properly again?
love, b

Can't update FF after system restore sent it back to previous version

Hello,
I had to do a system restore this week due to a non-FF-related issue. After the System Restore, I can no longer update FF. <b>I would do a clean install BUT I've done a bunch of customizations (UI [The top part of my FF looks like this: http://i.imgur.com/NG1EA8D.jpg , and I really want to keep it looking that way], zooming settings, cookie exceptions, stuff through about:config) that I want to keep.</b> Please advise on how to proceed.
TIMELINE
Sat, Oct 11 - FF version was 31.0
Sun, Oct 12 - updated to v 32.0.3
Wed, Oct 15 - did system restore to last backup point, which was Sat. Oct 11
ATTEMPTS TO UPDATE FF
I go to Help -> About Firefox, it shows me the current version is v.33.0, I click on " Update to v.33.0" -> button turns to "Restart to Update" -> I click on that and nothing happens.
I also stopped getting the little popups saying that a new version of FF is available.
System: Windows 7 Home Premium, 64-bit
Please advise on what I should do; I don't want to lose the settings I've changed. :S
Thanks in advance!

Generally the installer can upgrade to the latest version of Firefox if it detects an older version installed. However, if you are having problems with your current application, it might be safer to uninstall as there might be a damaged file in Firefox application folder that might get carried over if you perform the upgrade. So after uninstalling from the Control Panel > Programs and Features, delete all of the residual files from your Mozilla Firefox folder in the program files:
* C:\Program Files (x86)\Mozilla Firefox (in most cases this one)
* C:\Program Files\Mozilla Firefox
After deleting that folder, reinstall Firefox using the installer you downloaded. Your profile is stored in a separate folder as mentioned in my last post, so your customizations should still be saved once Firefox finishes installing. In case something happens you at least have your backups, and can follow the articles posted earlier to restore all of your settings.

System Restore (Need to know if I can re-install PS CS3 Extended after system restore)

Hope you can tell me if I am able to re-install PS CS3 Extended after a system restore?
Please Help.
Thanks In advance.

I think a Windows System Restore should be OK but you could always de-activate first to be on the safe side.
Formatting and then restoring from a drive image has caused problems with the licensing.
See http://www.adobeforums.com/webx/.59b6bd8d/150

After System Restore - Can't Re-Downlaod Programs once downloaded

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