After system restore, phone not texting some people?

I received an Iphone4 over the weekend and did the system restore at Verizon. However, when I got it home, I am not able to text some people? How can I fix this?

thanks for your reply.  I am trying the restore again now.
But no, I still have no sound, so it was all for naught.  Its fine if I have headphones in, and fine if its in a dock or connected to bluetooth, the phone also rings and I can hear people on the phone:  the only sound that doesnt work is music playing through the speaker, and video.  Also when I press the volume up and down buttons, nothing works.  I suspect there is something wrong with the docking connection as far as I can see from other peoples questions on here.
But the loss of texts and app data is just the icing on the cake

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