After the KitKat update, I can't answer the phone anymore. What's up with that? I now have to call everybody back since I cannot answer the phone anymore
The phone rings. I used to be able to press a green button to answer the phone. No more green button, just a flashing button of some kind. If I press it, nothing happens. I am sick of developers being so cute that they make their software unusable,
I apologize for the problems you've since the update codemeisterbob. The developer intends for the update to enhace the phone's function. Let's make sure settings are correct. From your phone screen access the Phone app, the from the Dialer Tab, select the Menu icon. Then, select Settings, check for the answer settings to make sure you get the option you want.
AdaS_VZW
Follow us on Twitter at @VZWSupport
Similar Messages
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I just want to see my files with explorer. Then transfer all pics to my computer. With the new update I can't. How do I access my file with just explorer?
Let's bring back your file control, jpandwibble. What happens when you connect to your computer? Are you trying to use Explorer on the device or on computer? I am eager to continue troubleshooting!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport -
About 10 minutes after launching Chrome, the header text turns to hieroglyphics. What's up with that? I have a screenshot...As I am typing this question, my menu has changed to hieroglyphics.
Sorry I can't help you except to say that I was having problems with a momentary freeze on the trackpad action on an MBP and I traced it to Chrome. Chrome was generating a lot of console entries and the machine worked much better after I got a copy of 'find any file' for three bucks and used it to itentify all files containing 'google AND chrome', which I dumped in the trash. Things have been much better since then.
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I have an ipad and have just downloaded the lastest update, now I have a very very important spreadsheet that will not open!!!! other spreadsheets open fine but for some just this one will not open. I have rebooted the ipad and tried re-syncing but to no avail, can anyone HELP?????
I had the same problem. I created an iCloud account and backed up my iPad to iCloud. I then went to www.iCloud.com, signed-in and then I was able to download my spread sheet data. At least I have my data.
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my ipone 3g is frozen with aitunes logo and plug after i tried to update it from apple. the phone worked fine even thou i changed carriers from at&t to Simple celleur. How can i get my phone to work?
As AT&T has not officially unlocked your phone it must have been hacked to use another carrier. So when you updated it has relocked itself to AT&T. There is no official unlock so this will happen anytime you update.
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Having a hard time deleting two junk mail messages! I press edit , I check the message, I try to delete and a screen message appears telling me the message cannot be removed! Not sure what to do here! Please advise?
Did you try swiping across the message in the preview window rather than use the Edit button? If you still can't delete the messages, quite mail and reboot the iPad and try again.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that still doesn't work, log into your email in a web browser and delete the junk mail there. -
Updated sys to Kit Kat as recommended by Verizon. Now I can no longer add, move, copy, create files or folders to SD card. What's up with that?
There is no such thing as a stupid question. With Kitkat you are very limited in what you can do on the sd card, an app can write to its own folder on the sd card only, here is a little more info here How to bypass Android 4.4 (KitKat) external SD write restrictions without root
You are basically restricted to writing to a single folder per app on the sd card. The other option is to move things by connecting your device to a computer and using it. -
After the most recent update, I can no longer access stand alone GPS services. What's up with that? I am now forced to use google location services which use up some of my data allotment.
ddmathias, I want to make sure all services are working correctly on your phone. What GPS services were you using before the update happened? What kind of issues are you having with the services? Do you get any kind of errors? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport -
My Android Galaxy S5 has locked up and gone into endless loading while trying to update to the Kitkat update. I have set it back to factory settings and tried again and it has locked up again. My phone no longer works. What else can I do?
Oh goodness,SLEEPER888. We wish you didn't have this problem while trying to complete this update.You have done quite a bit of troubleshooting on your own. If the phone update does not take, we would need to replace it with the warranty. Is it still locked up?
TamaraH_VZW
Follow us on Twitter @VZWSupport -
Ever since the kitkat update to Android the wi-fi no longer autoconnects to the home network and when it is manually forced to it says it is connected but the internet does not work. Tried soft-boots and deleting and reinstalling wi-fi connects and nothing helps. Our data usage is skyrocketing since that is the only way the phone can connect to the internet now. Previous to the update there were no issues with wi-fi connectivity. Any assistance would be much appreciated as verizon has not been very helpful
Thank you.Depends on your Firewall, see
* '''Firewalls''' - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Firewalls
* '''Firewalls''' | How to | Firefox Help<br>https://support.mozilla.com/en-US/kb/Firewalls -
After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.
Have you tried to reboot your phone(hold home and lock button simutainiously)?
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I use to be able to rotate my iPhone and change the view of an image, Web page, email, and so on, from portrait to landscape, but after update, I cannot. I can only view in portrait mode. Anybody know what’s up with that?
You need to do the basic troubleshooting steps described in the User Guide, Appendix B.
Restart phone
Reset phone
Restore in iTunes using a backup
Restore in iTunes as new, without using a backup
If restoring as new doesn't help, there is a hardware failure in the phone that needs evaluation by Apple. -
Firefox keeps crashing after the recent update. how can i fix this, its doing my head in.
firefox keeps crashing after the recent update. how can i fix this, its doing my head in.
Hello, Please make sure to get a fresh copy of Firefox from
http://www.mozilla.org/en-US/firefox/all
Have a nice day -
After the latest update, I can't delete podcasts from my ipod while it is connected to my computer.
After the latest update, I can't delete podcasts from my ipod while it is connected to my computer.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Advanced
and check the box marked
Include Bonjour in the Bookmarks menu
if it's not already checked. Then select
Bookmarks ▹ Bonjour ▹ Name of printer
A web page served by the printer should open. Does it? -
After the ios7 updated I can not open the iTunes store in my iPhone 5
After the ios7 updated I can not open the iTunes store in my iPhone 5
How can I fix it?Hi adrimomo,
Welcome to the Support Communities!
Here are a few things you can try:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Also, check your settings for Safari -- enable cookies and turn off private browsing - see page 57 of the iPhone User Guide above.
Cheers,
- Judy
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