After the latest update to Itunes all my songs are greyed on my computer.
All my songs are greyed and I can´t access my music on my computer. I try a lot of solutions in forums but nothing works.
Hello HectorGtzA,
After reviewing your post, it sounds like you are using iTunes Match and all of your songs are grayed out. I would recommend that you read this article, it may be able to help the issue.
How to troubleshoot iTunes Match - Apple Support
Songs appear to be missing
Songs containing DRM (Digital Rights Management) might not appear in iCloud, or might appear grayed out. This can occur if your computer is not authorized to play that content. Try authorizing your computer, then manually update iTunes Match. To determine what Apple ID your computer needs to be authorized for to play a specific song:
Locate and select the song in your iTunes library.
Choose File > Get Info.
In the Summary tab, locate the Account Name field in the right column. Write it down.
Click OK.
Choose Store > Authorize this Computer.
Type in the account name from the Summary field and enter its password. Click Authorize.
Choose Store > Update iTunes Match.
Thanks for using Apple Support Communities.
Have a nice day,
Mario
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My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore
Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H. -
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Get Dutch version of Firefox from here
* http://www.mozilla.org/en-US/firefox/all.html
run a clean install and check -
Do I have to download Itunes again from the App Store after updating my original I can no longer use it.
Keep getting the error message Windows error 127, restore ITunes. This has not affected my IPad at all.
Hope someone can help.
thanks JeanHello Jean,
Based of what you have provided then I would say yes download iTunes from Apple’s website and also make sure that your version of Windows is up to date as well. Take a look at the article below to walk you through that plus some other steps necessary to get you back to using iTunes.
If you can't install or update iTunes for Windows
https://support.apple.com/en-us/HT201668
Regards,
-Norm G. -
I recently updated iTunes and when I went to put music on my iPod, however, iTunes could not pick anything up even though windows was. I then tried my iPhone and I had the same issue. I have gone through the steps off this page http://support.apple.com/kb/TS1538, and my problem was not solved. I have also tried reinstalling iTunes and got nothing. What should I do now?
I have also tried reinstalling iTunes and got nothing. What should I do now?
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
I hope this is not on purpose. It is a wonderful tool to stop the music when I need to answer my phone in the office.
I fix the problem so I no longer need any help.
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Why is my iTunes stuck after the latest update?
After the latest update my iTunes hanges itself. It´s stuck, can´t do anything, can´t close it. What can be wrong?
/LarsHi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
-Griff W. -
Having issues playing videos after the latest update
After the latest update for ITunes, I am having issues with some of my videos. Some of my videos will play while others in attempting to play them will play back choppy, at times the picture will freeze and then all at once the video will start fast forwarding to catch up to where it should be, and then at other times the video will cut out intirely, the screen will be completely black without the control areas in the top right corner or the center of the bottom of the screen even being visible.
Have been unable to watch a large number of my TV series, and movies.Try playing videos directly in Quicktime:
1.) Open Quicktime
2.) Click File > Open File
3.) Navigate to your iTunes folder
4.) Movies are in iTunes\Movies\, TV in iTunes\TV Shows\, podcasts in iTunes\Podcasts
5.) Select a video and open it
6.) Watch in awe as Quicktime plays it perfectly, full screen option is in the View menu BTW.
iTunes 10.7.0.21 is a disaster. -
Shuffling through a genre after the latest update?
I'm new to this community, so please bear with my here...
How can I play a specific genre on shuffle mode?
After iOS 7 was released, the genre menu only included artists, and you could not play the entire genre on shuffle. There was a workaround by going to "songs" and searching for the genre itself, where it gave you a list of the genre's songs instead of artists (so you could listen to all the songs within a specific genre instead of only one artist at a time).
After the latest update, this no longer works. Are there any ways around this?
Thanks for your help!I had the same problem and I just tried something and it works.
-Creat a playlist
-Search by genre
-Add all songs
***** that you will need to create a new playlist for all the genres but at least it works!!
Cheers mate -
I keep getting the following message after attempting to download and install the latest update for iTunes: missing MSVCR80.dll. error 7 (windows error 126). Anyone else having this issue? How do I get iTunes back in working order?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError P1 : c000009c P2 : 00000003 . I have tried to reinstall but no joy. Any advise?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro? There is no p/w related to it and even though I tried to reset "password" it won't allow as the id does not exist, neither does the email associated with the old id. How do I switch it to a newer id?
It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. -
After the last update of itunes I seem to have lost all the music that I had downloaded from my Cds. It was a lot of music! All I still have is the music that I had purchased in the itunes store. And before you asked. No, I did not have a backup. Never got around to do it.
Does anyone of you have an idea if and how I can maybe get my music back?
Your help is very much appreciated. Would it help if I recover my computer from an earlier date?? I am not even sure if I make sense here.Hi - I seem to have a similar problem. I was prompted to update to iPhoto 11 yesterday (don't know why yesterday, I'm in iPhoto all the time). So I followed the instructions, library updated, all existing events and albums are there. I uploaded some more pictures and created a few new albums and did some new year spring cleaning, moving stuff around etc. And I started making a calendar.
I've opened it up today, my calendar is still there as are all the new events, but the pictures are empty outlines. If I open up a picture I just get the "!" but I can still see the thumbnails showing in the slider in the bottom - I don't know if that means the source files must still be there somewhere, or if it just means it captured thumbnails yesterday.
I've gone into it via "show package contents" and there just don't seem to be any masters for an upload yesterday. I also just had a look in the last import folder, because of a comment from someone above. As I scrolled down through the folder the images were there and literally disappeared in front of me - by which I mean, the thumbnails were there as I scrolled down and then would turn into empty outlines...!
All my old folders are still there, thankfully (although they're of course the ones that are also all safely back up).
Although I have a timecapsule, my photo library is too big to keep on my hard drive, so I keep it on an external drive - so it only gets backed up when I do it manually (thanks Apple for that, I will never understand why it was designed to work - or not work - that way). So if the pictures have been lost then they are gone for good which is super-frustrating (I just got back from South Korea and was in the middle of sorting out all my shots from that trip). It seems that this can only have happened because of the update - I should have known better than to have pressed yes.
If you have any ideas, I'd be most grateful!
Regards
R
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