After today's iTunes update I can't purchase music!
I go into my Ipad's iTunes to purchase music and it gives me the box that says I have to agree to the new terms and conditions. I click "agree", then it asks me if I'm sure I want to buy the song, I click "buy", and it goes back to the first prompt; that I have to read and agree to terms and conditions. It happens over and over and doesn't allow me to purchase the music. This started after today's itune's update. What's going on! :(
Everyone is in the same boat. No fix as of yet.
Similar Messages
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Anyone know how to put your ripped music back into iTunes from your iPhone? I tried syncing but it gives a warning saying are you sure you want to erase your media or something to that effect.I'm afraid to do anything now and it happened right after the last itunes for windows update. I spent hours ripping cds to have them stored in iTunes in case anything ever happened to my cds or devices. Did I waste my time?
Restore your library from an up to date backup.
If you don't have a backup (which you really should), see turingtest2's user tip on Empty/corrupt iTunes library after upgrade/crash for steps necessary to restore your library within iTunes - this assumes that your media is all present on your computer, as it always should be.
Otherwise, see tt2's notes on Recover your iTunes library from your iPod or iOS device -
Can not purchase on iTunes. Have $ in account but getting errors. Appears trying to use credit card info and credit card processing down. please advise if I have a set up issue or if there is just a technical problem with iTunes store.
hmm i wonder if this is related to the paypal issue...
http://discussions.apple.com/message.jspa?messageID=2234044#2234044
L -
HT203167 yet again failed iTunes update has removed my purchased music
latest update has removed some of my purchased tunes update stalle part way!
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
After my last itunes update, I cannot play my music on my PC. I get an "original file could not be found message." Has anyone else had this problem?
If you post back the two paths I may be able to suggest an easy fix
(that would not have created duplicates).
Oh well...
Apple's official advice is here... HT2905 - How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls, such as lost ratings and playlist membership.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background and please take note of the warning to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
tt2 -
I'm trying to purchase Guy Sebastian's (Australia) albums:
"Beautiful Life"
"Closer To The Sun"
"Just As I Am"
"Twenty Ten"
, but I keep getting a link "view in iTunes" which doesn't respond so I can purchase the items thru iTunes.
How can I purchase music that's a few years old?Guy's older albums have been on other countries' Itunes in the past. I don't know why they come and go. Guy keeps promising to spend more time overseas, releasing and promoting his music. I'm sure they'll all become available again then. You could import CDs, of course, but that becomes expensive. Online, Sanity and JBHiFi in Australia will mail overseas.
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I had 5 videos that I could see in videos apps. But after your last OS update I can't find them on my iPhone. I can see them on the pc in itune when I connect the iPhone and go to videos directory.
When syncing, check the Movies/TV Shows Tab in the iPhone menu, and make sure ALL movies are synced (or select the ones you want to sync)
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To solve the iTunes store problem, I have tried the suggestions suggested by Apple on the website to no avail. Since downloading the last iTunes update, I can no longer access radio broadcasts. It tries to connect to tuning service, but the refreshing catagory list notice never stops and connection is never made. No store connection and no classical radio connection--What will I loose with the next update? I'm not a computer person and don'y know what to do! Help would be much appreciated. Thank you!
No store connection
Could you walk us through what happens when you try to connect to the Store in some more detail, please? -
I recently installed itunes update and can no longer connect to network nor internet
I recently (sept 2013) installed itunes update and can no longer connect to a network nor internet wired /wireless. I know it is not the gateway as other devices work. Please help. I am not very knowledgable so exact instructions will be most helpful.
Try connecting your computer/laptop directly to the base station with an ethernet cable to one of the external ports and install your network settings. If it finds it there, it will find it after you've reloaded your network info to the base via the Apple Utility. Hopefully when you disconnect afterward, all will be fine. Be sure not to select "closed" network although Macs will login with no prolem, PC's have trouble doing so even with the network data stored in the internet settings.
Good luck! -
HT1926 Problems synchronizing iPod touch after installing latest iTunes update
After having installed the latest iTunes update I can't sync my iPod touch with iTunes anymore. Error message reads: Attempting to copy to the disk "Acer" failed. The device is not connected." I already re-installed iTunes completely. Another error message says: "iTunes could not back up the iPod because the iPod is disconnected". But the iPod was connected. What can I do?
Temporarily disable any security software on the computer.
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After the latest iTunes update neither of my iPods are recognized by iTunes, so I am unable to sync. When I run diagnostics it says no device connected. My laptop sees my iPod so I know it is connected. I have tried all of the recommended iTunes fixes and none work. I tried deleting and reinstalling both an older version and the newest version. The older version would not reconize my music libray. Any thouhts?
I tried deleting and reinstalling both an older version and the newest version.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
my fiance and i share 1 icloud account on 2 iphones, after the ios 7 update he can now see all my text messages that I type on his phone, how can i fix this? I don't see any of his, just the other way around. The icloud account is in my name.
also, would this affect being able to facetime each other?
Thanks!!we do what your doing... we use the same ID for "Icloud".
We do NOT use the same ID for: Face time and Imessage -
I have an older computer and can no longer update. After the latest Apple update I can no longer access my e-mail on my mac. I can view it on my iphone and on icloud. Is there a solution to this problem?
Apple changed MobileMe to iCloud and then restricted iCloud to 10.7 users only unfortunately
If your machine is a 64 bit processor Intel Mac you can upgrade to 10.7 for $29, however a lot of your 10.5/10.6/Rosetta based software could cease to function, especially third party hardware drivers for printers, fax machines, all-in-ones, scanners etc.
http://roaringapps.com/apps:table
Also depending how old the machine is, if it can accept 4GB of RAM (preferred), older video card, may not run 10.7 very well or stable.
My advice is to keep at 10.6.8, get a web based email service that's plaform/hardware neutral, forward your iPhone emails there. Gmail/Yahoo Mail for instance.
When your ready for new hardware and all new software, then buy a new machine.
If your going to go to 10.7 on your present hardware, I advise you clone 10.6.8 to a external drive first, that way you can c boot off the 10.6 disk erase the drive completely (necessary to remove hidden Lion Recovery Partition) and option boot off the 10.6.8 clone and reverse clone.
http://www.bombich.com/get_ready_for_lion.html -
After the most recent update, I can no longer access stand alone GPS services. What's up with that? I am now forced to use google location services which use up some of my data allotment.
ddmathias, I want to make sure all services are working correctly on your phone. What GPS services were you using before the update happened? What kind of issues are you having with the services? Do you get any kind of errors? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport -
After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.
Thanks for the reply. I appreciate the response. I tried that approach this evening and it didn't work for me. (Technically it worked for me, when I was hardwired into my base station, but would not work for me wirelessly, which is my main issue.)
Again, using the approach you recommended works only if I have my ethernet cable attached to the LAN port so my computer is communicating directly to the base station through the hard wire. I am able to scan for my base station and make setting adjustments normally this way too.
As soon as I disconnect from the LAN port and try to go wireless is where I run into problems. The Base Station's wireless network I created is available to choose in the top right corner of the monitor with all of the other available wireless devices/networks -- but the network I created does not have access to the internet. I am also unable to configure my Base Station wirelessly. When my Airport Utility tries to scan for the Base Station and Network, it cannot find any Apple Wireless Device. It's like the Wireless Network in my base station is not sending out a signal.
Is there a way to resolve this issue?
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