After trying 8-10 different files over that many days or more, the program still doesn't work. Get the error message, file to large, unable to complete. What does this program do? Nothing as far as I can see.
I notice many of us seem to have the same problem, does anyone ever answer our questions online?
We paid to use this program, we would not have bought the program unless we had a use for it. I thought this would be much faster than OCR, but I am finding that it is worthless unless it works and so far that isn't happening.
Hi itsjudyj,
Can you please tell me a bit more about the files that you're converting? How large are they (there's a 100MB file-size limit), and are they text, images, or both? File size or complexity can cause the ExportPDF service to time out before it can process the files.
Other things to check:
Clear the browser cache and try again.
Make sure that you're using a supported web browser (http://www.adobe.com/acom/systemreqs/)
Try a different browser
Please let us know how it goes.
Best,
Sara
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