After trying to charge my iphone, I'm getting a picture of the USB plug and an arrow pointing upwards to a pic of a music note that says iTunes. Phone wont display normally and I can't reboot. What is going on??
After trying to charge my iphone, I'm getting a picture of the USB plug on the bottom with an arrow pointing upwards to an itunes icon, but I cannot get phone to go to it's normal display. Please help.
Put the device in DFU mode (Google it) and restore.
Similar Messages
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I was synching my iphone 4 and unplugged it. It's now stuck on a screen that has the chord and the music note that says itunes under it. I have tried to reboot and have even cancelled my last synching process. My phone is froze. I need help.
You probably have to go through a restore of the phone.
Plug the phone in and launch iTunes, then select your phone from the left side of the menu.
There will be an option to restore the phone and click that button.
That will erase and restore the phone. After it's done, it will ask you to restore from a recent backup, and you can choose to go ahead and restore.
You should be back up and running from there, but may have to do some minor tweeks to get yourself back up exactly as you left off. Some things like your visual voicemail password and email passwords may have to be entered again, but you'll be in good shape. -
I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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help!
Connect the iPod to your computer and then restore via iTunes on the computer. If iTunes does not see the iPod try:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
what do i do
Why did you disconnect it when it showed that screen? That is just one step in the update process. You need to complete the update; that is what that screen says. Just plug it in and let it finish. If it doesn't see this article: http://support.apple.com/kb/HT1808
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i would appreciate help with this situation.
thanks Theo mDo you have iTunes installed on your PC? What level? Itunes is at: http://www.apple.com/itunes/
If you have iTunes but your iPod is not recognized read this: http://support.apple.com/kb/TS1538 -
My ipod touch is stuck on a screen that show a picture of the USB cable with an arrow to a picture of a CD with a music note over it. I have reset and turned on and off.....what do I do??
Connect it to iTunes and restore it.
B-rock -
I got a 8gig ipod touch from a freind and all I get on the screen is a usb plug with an arrow pointing towards the itunes logo. How do I resolve this? I don't know what operating system it runs, or what year it was manufactured, it is a chrome one.
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
My ipod is connected to my pc as I was trying to sync. A picture of the apple charger pointed toward the musical notes and the words Itunes under the logo. Thats all it will do. Help!!
Your Device is in Recovery Mode...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
I have just installed itune on a windows 8 OS and am am trying to sync my iphone but it cannot import photos and come up with the error message "you do not have enough access privileges for this operation"
Hey there Opal4,
It sounds like you are unable to use iTunes due to this error message about not having enough access privileges. According to the following article you may need to change the permissions on the file directly:
These messages occur if permissions are incorrect on your designated music folder or on a folder inside your designated music folder. Permissions are settings that determine who can read, write to, or execute a file or folder on your computer. Every file and folder on your hard disk has an associated set of permissions.
Example: If permissions are correct on your Music folder, but incorrect on the U2 folder inside your Music folder, you would be able to add other music to your iTunes library, but not that new U2 album.
Windows XP:
How to set, view, change, or remove file and folder permissions in Windows XP
From: Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
Thank you for using Apple Support Communities.
Regards,
Sterling -
During the ios 7.0.4 update, my IPad 2 froze. The picture on the screen is an iTunes icon, and arrow inder that and a picture of the apple usb cord. It will not go away. I have tried hard and soft turn offs. Please help!
Philly:
When there is an iOS update available, iTunes asks if you want to install it. I chose to only download the iOS 7.0.6 update, but not to install it until I had done a backup of everything on my iPad. When that iOS 7.0.6 update failed, I had NO iOS at all, just a bricked iPad.
When my son did a "clean restore" that was the same thing you'd do to wipe an iPad - just install iOS 7.0.6 and install basic iPad apps. When you turn the iPad on after that, it indicates it wants to be connected to iTunes. At that point, my son yanked the cord so nothing else was installed. Then, with iOS 7.0.6 already installed, iTunes on my PC didn't say it wanted to update iOS, and allowed me to choose my previous backup to be restored. All was straightforward after that.
Again, there are places on he web where you can download various versions of iOS, along with a PC utility that will do the iOS update. I think these utilities are for when you want to hack your device, so I'm not crazy about this approach. -
I recently did an update and now my iPad is stuck showing the cord with an arrow pointing to the iTunes icon. It won't let me clear this screen. What do I do to fix it?
Well, that illustration is suggesting you plug your iPad into iTunes (current version: 11.0.2).
Have you tried that? -
Every time I open Firefox a large distorted logo (world image) shows up with a figure holding a sign that says click here. I'm concerned that I'v picked up malware/virus? I rebooted and it still occurs. Any thought?
kenIf you prefer not to see the snippets on the about:home page or otherwise experience problems with a snippet then you can set the <b>browser.aboutHomeSnippets.updateUrl</b> pref to an empty string on the <b>about:config</b> page.
Delete the <b>storage\persistent\moz-safe-about+home</b> folder in the Firefox profile folder with Firefox closed ("3-bar" Firefox menu button > Exit/Quit) to remove snippets stored in IndexedDB and make Firefox use a default snippet set.
You can reset the browser.aboutHomeSnippets.updateUrl pref via the right-click context menu to the default value to re-enable the snippets and make Firefox recreate the moz-safe-about+home folder.
You need to close and restart Firefox after changing the value of the browser.aboutHomeSnippets.updateUrl pref.
You can open the <b>about:config</b> page via the location/address bar.
You can accept the warning and click "I'll be careful" to continue.
*http://kb.mozillazine.org/about:config
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) -
I've installed the iPhone update and now my phone doesn't work. I even chose the restore function. It went through all that and it still just shows the graphic of the usb and an arrow and the itunes icon. Help!
Yes, I connected the phone to my iMac which is the original computer it is backed up on. From iTunes I had no option except to restore, which I did. Still no luck. Still just see the graphic. :-(
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One of my users let his wife use his iPad 3 and now the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
How do a reset the device or clear the message?
BillyDOhMyPizzaPie wrote:
...the device is forzen with the itunes icon appearing on the screen along with the USB charging/interface cable with an arrow pointing to the iTunes icon.
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
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