After trying to update to iOS 7, my iPhone 4 says connect to iTunes, which I've done 4 times. It keeps saying restore and upgrade but won't do it. Help!,,,,
After trying to update to iOS 7, my iPhone 4 says connect to iTunes, which I've done 4 times. It keeps saying restore and upgrade but won't do it. Help!,,,,
Hi there,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W.
Similar Messages
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I followed these directions posted by Pilates-Contrology. His/her tips seemed to work for everyone else.
Any ideas?
Did you try this? Found this in several places and it works for me
1. Quit iTunes.
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> Right Click "Command Prompt" -> "Run as Administrator")
3. Once in the command prompt, type "netsh winsock reset" and hit ENTER.
4. Reboot your machine.
5. Restart iTunes.
Did you try this? Found this in several places and it works for me
1. Quit iTunes.
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> Right Click "Command Prompt" -> "Run as Administrator")
3. Once in the command prompt, type "netsh winsock reset" and hit ENTER.
4. Reboot your machine.
5. Restart iTunes.Oddly, I've now fiddled with it a bit more, and I can manage to get the Apple logo up for a short time, but if I let go of the hold button it cuts out again.
If I continue to hold it, the logo turns into connect to iTunes. I do this, no response from iTunes. -
Error 1603 after trying to update to ios 5 now phone is bricked stuck in recovery mode
Error 1603 after trying to update to ios 5 now phone is bricked stuck in recovery mode
Try this - download a program called rec boot. follow the instructions to kick it out of recovery mode. and does itunes recognise
or hold the power and home button together until you see a "connect to itunes" pic on the screen
hope it helps -
my ipod touch 5 wount let me back in after trying to update ios with my computer and now says connect to itunes. it still wount work when i plug it in and click restore for it?
it went through the extracting software stage but then an error message saying that it encountered problems came up and it didn't restore.
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After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.
Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808 -
Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
Have an older Macbook Pro 10.6.8 tried to update it to XMavericks. Discovered that my microsoft apps are not compatible. Can I keep my files and convert them?
Use a product such as LibreOffice, the iWork applications, or Microsoft Office 2008 or newer to open them.
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my phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.
I should mention, it was on low power as I was using it.
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I've update my iPad to iSO6. Now saying connect to iTunes, which is saying my iPad in recovery & to restore to factory stting & all media & data will be ereased. I DOT NOT WANT THIS TO HAPPEN. What can I do?
You have no choice now. Unless you want a brick for an iPad. After you restore to factory settings you can restore from your backup ..... And you do backup don't you? I would never update the iOS software without backing up first. After you restore from the backup, sync with iTunes again and you should be OK. Assuming that you do sync with iTunes .....
Read this for info on how to restore from the backup.
http://support.apple.com/kb/ht1766 -
I dropped the phone, but not light ! I tried to start it with the restoration and upgrading but I do not , what can I do ?
If you dropped the device and cannot get it to start up, then you have probably damaged it to the point it needs to be looked at by Apple or your Authorized Apple Service Provider, whomever handles service in your location. User damage is not covered under warranty, so be prepared to pay.
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My new I pad was working fine till update was downloaded. After 1.12 Gb data was downloaded through Wi-Fi when tried to install it was not taking place & error meassage-network not available was coming. I tried to connect to my windows pc with windows 7 and first it recognised the i pad & through i tunes when tried to update the IOS after few hours of downloading the dat again ,now ipad is not visible & when connectedto any pc showing usb device not recognised. Please suggest what to do.
have you updated itunes on the computer to the latests version ?
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PC no longer recognises my iPhone after trying to update to iOS 5...Help!?!?
When returning from popping out of the house, as the Back UP and Update was taking forever, I came home to find that my iPhone has updated to iOS 5 but failed to Restore itself. On top of this my PC no longer recognises my iPhone and issues a message 'USB Device Not Recognized'. Now I have tried several attempts at fixing this, reinstalling iTunes, disabling and re-enabling USB Drives but nothing seems to work. So I am now left with an empty phone, no contacts nothing, which can't even connect to my PC.
Any Ideas???????????????????I had the same problem, I shut down the computer, disconnected it, etc... nothing helped. I went to the Apple store and they fixed it by restoring my phone to factory defaults and then updating. When I got home I connected to Itunes and it synched all my information back to the phone. If you have synched your information to Icloud you have to do it there!
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Iphone went off after trying to update to iOS 8.1.3
My iphone went off while trying to update to iOS 8.1.3
Hey cliffordmien,
That is not good so lets see if we can get it back up for you. Try restarting your iPhone and try the update again. If you still have issues then you may need to update your iPhone through iTunes. If you restart your iPhone and it is booting up to the plug in to iTunes graphic you will need to restore it with iTunes.
Resolve issues with an over-the-air iOS update
http://support.apple.com/en-us/TS4431
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Take care,
-Norm G. -
I was attempting to update my iPhone 4 to the new iOS 7.0.4 via my computer after I plugged it in to create a backup copy and something went wrong before it could finish and I recieved an error message. Now my phone is stuck on the "Connect to iTunes screen". I've tried everything to reset & restore my phone with no luck!
I have:
-Restarted my computer
-Updated iTunes to most current version
-Turned phone on and off several times, waiting up to a half hour before turning on (to be greeted directly with apple logo then the connect to iTunes screen)
-Turned on, turned on and held home button (nothing happens)
-My computer is NOT recognizing my device at ALL! But when I plugged my boyfriends iPhone in, it detected it no problem.
I tried calling my phone from the other phone and it goes straight to voicemail. I am super frustrated! Does anybody know what is going on?I was able to restore my phone!!!
I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
Solution:
After trying EVERYTHING this is the ONLY thing that worked-
I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!) -
HELP! iPhone 4 is BLANK after trying to update to iOS 6, error message during restore...
I tried to submit question to Apple Support, but I have to enter my phone's serial number and it doesn't work! From what I can gather, it wasn't restored, so I can't get the serial #!!!
When I connected to iTunes earlier this evening, a window popped up about updating iOS. (I had to update thru iTunes b/c I've never updated iOS!)
I chose "download & update". After ~2 hours of downloading software, it began doing some different things, soon after it started the restore process, an error message popped up. The first suggestion was to download the newest version of iTunes, which I did, next-restart laptop, opened iTunes, and iPhone doesn't show as a device, and choices like "sync" are gray (can't choose them).
By looking through and reading other questions and answers in the community, I think I've found the backups stored on my computer.
I just can't get anything to work. proc
I love my phone, please, please help!
In pretty easy to understand terms. (please no talk of clouds, etc. )
I didn't do any backups myself prior to starting b/c it clearly said all of those things would be backed up and restored during the process.
thank you!when I started the update I was at the end of the preparing to download phase and now my screen is just flashing on and off with apple logo
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