After trying to update to ios6 my ipod touch will go from logo to blue screen, any help?

after trying to update to ios6 my ipod touch will go from logo to blue screen, any help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

  • HT5654 after trying to update my iphone4 my phone froze with the itunes logo on the screen. tried restoring the phone without success

    After trying the latest update for my iphone4, my phonehas the itunes logo frozen onto the screen. I tried to restore without success. The logo remains, if not plugedin the phone soon shuts off.

    See if this helps
    http://support.apple.com/kb/HT1808

  • HT201210 My itouch screen froze showing "plug to itunes" after trying to update to iOS6. Is there any ways to export all the pictures from it before restoring?

    My itouch screen froze showing "plug to itunes" after trying to update to iOS6. It still can be turned on and off. But the screen froze showing that message. I perhaps need to restore it. But is there any ways to export all the pictures from it before restoring?

    Only if y can get the iPod out of recovery mode with the program. Otherwise you will have to restore via iTunes which erases the iPod.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • Iphone is stuck in recovery mode and cannot restore after trying to update to iOS6 - not jailbroken

    I have an iphone4s, and the question basically says it all - after trying to update to ios6, the udgrade downloaded to my computer and started loading onto my phone. However it sudeenly just stopped an turned into the balck screen asking to plug into itunes. When I do this, it says I have to restore the phone, but when I try to restore, it says there is an error (3014).
    I have tried:
    - pressing the home and top buttons unti the apple appears
    - Checked all security software and the ports aren't blocked
    - Have tried pressing option+restore to choose ios6 and ios5.1.1 - neither has worked
    - Its been like this for about a day and a half now, and I have probably tried to restore it at least 50 times to no avail, always with the same error code.
    What can I do??
    Is this something to do with how busy the appl servers are? And when should I expect to be able to use my phone again?

    Yeah same exact problem as me.  EXACTLY.  In a way I'm glad more than just me are having the problem so I know it's probably not on my end and on the apple side....I HOPE that is what it is.
    MAN, a whole day and a half????  Crap I need my phone to work....
    I really think it's the apple servers because it errors 3014 right when iTunes says "verifying phone....." something....  It goes away so fast I can't read the rest, but I think that is the step where it verifies phone to the apple servers, which are overloaded, I assume.
    It's gotta be that.  How many other people are having this same exact issue?

  • I'm trying to update my 2nd gen iPod touch to ios 4.2.1 and cannot find it in the itunes store. Any ideas or help?

    I'm trying to update my 2nd generation ipod touch to ios 4.2.1 so I can get some games and stuff for my daughter. I saw on apple suppport that it was available in the itunes store, but cannot find it. Any ideas or help?

    Update it from iTunes on a computer as described at the bottom of this article; devices running an iOS version prior to 5.0 can't be updated straight from the device.
    (86258)

  • HT201210 I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?

    I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?

    Connect the iPod to the computer and restore via iTunes. If necessary, place the iPod in Recovery Mode to allow the restore.

  • I tried to update my 4th generation Ipod touch and...

    I tried to update my 4th generation Ipod touch and it put me on the restore screen, when I click restore on Itunes it says I'm not hooked up to the internet whe I am. My ipod is stuck on the restore screen, help?

    Sounds like this
    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • HT201412 tried to update to ios6 now my phone will not even restore has fault 3014

    today i tried to update to ios6 and now my phone will not even restore it says it has fault 3014

    how did you do the update? i had teh error when i tryed to do over wifi. I had to plug into the computer to finish the update.. Make sure you are running the latest version of itunes or you will get errors as well

  • HT201210 I am trying to update a 4th gen ipod touch to version 6.0 but keep getting "connection cannot be made" errors. I am connected to internet. It is the first time i have updated/synced with my new laptop since getting it for xmas.  my iphone has wor

    HELP
    Help needed to update a 4th gen ipod touch running version 4.3.5 (8L1) to the latest 6.0 version.  When I connect and try to update i keep getting a box which states that a connection error occured and I cannot update.
    I have been given a new laptop for xmas which runs on windows 8, and the new itunes version (which is in itself a hurdle as I am a technophobe!) and this is all becoming a bit fustrating. 
    I have connected, updated and synced my iphone successfully, but just hit a brick wall on the ipod.  (which incidentally maybe where this laptop will end up!!)
    Help if you can, but in laymans terms.......

    Thank you for you input so far.....
    I think we are getting nearer to the solution sort of!
    Let me get this straight...... I have paid for content on itunes, bought the apple devicds in order to play said content, now I have to subscribe $25 for the privilage of playing MY library content on MY other devices. Which wasn't such an issue to do before the new and improved itunes version!!
    Have I got that correct.  I think I cannot associate my other iOS devices with my library because I am unwilling to pay further through the nose!!!???  or am I missing something?
    Thanks
    Frustrated even more now!!

  • After purchasing songs at the itunes store, ipod touch will no longer synch with the itunes library at all. Also a lock symbol is now on the ipod touch. How do I fix this

    After purchasing songs at the itunes store,  my ipod touch will no longer synch with the itunes library at all. It won't send the purchases to the device and it won't synch any other music to the device. Also a lock symbol is now displayed at the top of the ipod touch. How do I fix this.
    This was the first purchase I made.

    Are you following these instructions?
    iTunes: Syncing media content to iOS devices and iPod
    Where is the lock icon on the screen?

  • My 4th gen iPod touch will not work. The unlock screen comes up but dosent do anything because its is frozen. the after 5 to 10 seconds it looks like it will shut off but that also freezes. After a few seconds it goes back to the unlock screen. Help!

    I dont know what to do I need help to fix this, my entire life is on that thing!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod touch will not send e mail. Can someone help?

    My iPod touch will not send e mail. I have tried for months now and have no success. It connects to many different wifi networks with no problem it even receives e mail but it will not let me respond or send newly composed e mail.
    Can someone help me out?

    Hey,
    Who is providing the email account? Most email accounts provided by Internet Service Providers will only let you send emails when connected to the Internet over their connection.
    You can try entering your email address on the iPhone Mail Setup Assistant, if its a common provider the settings will be displayed.
    http://www.apple.com/support/iphone/mailhelper/
    Jason

  • 7.1 update iphone 5s phone won't work apple logo and blue screen need help

    My phone won't work after updating 7.1
    Has apple logo with blue screen what to do

    If you mean the iTunes logo and a usb cable, you need to connect the phone to a computer with iTunes on it.  The device is in recovery mode.

  • After updating to iOS6 on ipod touch, music cannot sync properly! Help!!

    I very regret updating my ipod touch 4thGen to iOs 6, because a lot of my apps crash, nothing working as it should and the battery life drains like crazy. All of which I can live eith except....
    The first time I synced with my computer after upgrading wirelessly, all my songs disappeared, except the one album I bought on iTunes with the iPod. Except that according to iTunes, there is actually 10GB of music in there, just that the music app is unable to recognize it.
    Restore to factory settings? Okay, but iTunes also does not seem to recognize that I made a purchase and the album that I previously bought, does not appear in the "Purchased Items" folder !!! So if I restore to factory settings, and see if that works, will I lost all the purchased songs??
    Fixes?

    Log into your account via iTunes and View Purchase History to see if it is their. You may have to contact iTunes.
    Contact iTunes

  • Ipad stuck in recovery mode after trying to update in ios6

    my ipad is stucked in recovery mode since trying to update in ios 6  any help?

    Hi there rmarr1,
    The only way to get out of recovery mode is by restoring the device via iTunes. If you initiated the update on iTunes on your computer, there may be a back up of the device that created before the update. Take a look at the articles below for more information.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    -Griff W.

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