After typing in the apple ID then I am asked to type in verification answers, and It asks me where was my first job and I didn't have a job yet and who is my child hood friend and I never answered any of these questions to begin with

After typing in the apple ID then I am asked to type in the verification code which I never answered in the first place

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
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Hi I'm using iPad.i would like to purchase one of my game but I couldn't,because I don't know the answer to the question.like where was your first job and where was your favorite job.would you please help me.thank you

Hi I'm using iPad.i would like to purchase one of my game but I couldn't,because I don't know the answer to the question.like where was your first job and where was your favorite job.would you please help me.thank you

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

Hi! I purchased my ATV in Miami, but I live in Argentina. I have not been able to get the device running on any TVs. When I plug it in, it briefly shows the apple logo, then a sign saying no signal, check power cords and power source or sthg like that.

Hi!
I purchased my AppleTV in Miami, but I live in Argentina.
I have not been able to get my device running correctly, and altough I've read tons of things online, I still have no solution to my problem.
Here's the thing: after everything's plugged in and ON, I see the Apple logo briefly, then the TV displays a sign that says no signal, check pwoer cords and power source.
But everything is plugged in and connected properly, otherwise, I doubt I'd be seeing the apple logo, right?
I tried changing the HDMI cable, reversing the ends, switching ports, hard resetting the ATV, and trying a different TV. No luck.
I read there is some issue with Samsung TVs, and most LED and LCD tvs down here are Samsung.
On the other hand, I cannot return it or exchange it, since I bought it in the states.
Oh! One of the tvs I tried it on displays a little sign that reads "connected at 1280x720 @60hz", and only THEN, goes to the "no signal" sign.
Please!!! I am being driven up the walls here.... HELP!!

Try this:
Change the Apple TV resolution:
Press and hold the Menu and Up button on your Apple Remote for six seconds.
The Apple TV will automatically cycle to the next resolution at approximately 20 second intervals.
Press Play on the Apple Remote to keep the current resolution or Select to manually cycle to the next resolution.

I dont know how to get my iphone 3g to work. it will turn on and show the apple logo then it goes black. itunes will not recognize it and it wont reset

I've tried charging it for days. it doesnt do anything. I'll hold the home and power button for 10 seconds and it just shows the apple logo and then goes black. and when i plug it into my computer it wont recognize it.

Does it charge when you connect it to the adapter? If yes, make sure it is charged for about 10min, then connect in recovery mode, shown here: iPhone and iPod touch: Unable to restore
If still not recognized, try the troubleshooting here: iOS: Device not recognized in iTunes for Windows

My ipod 5th gen ios 7.0.6 crashed and keeps going from the apple logo, going to a black screen, back to the apple logo, then back to the black screen and so on. Furthermore, my laptop doesn't recognise that the iPod is connected. What do I do?

My ipod 5th gen ios 7.0.6 crashed and keeps going from the apple logo, going to a black screen, back to the apple logo, then back to the black screen and so on. Furthermore, my laptop doesn't recognise that the iPod is connected. What do I do?
Please help me out as this is very irritating. This has been happening for the last 20-30 minutes. It had roughly half battery left.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it

My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it
Its been like this for awhile and I can not fix it

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat.... i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead..... pl

i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s...
plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
the laptop doe read my phone.....
no ding.....
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on

mariidb wrote:
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s... {snip}
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on
That's the problem. That's what the **** is going on.

My computer had to be restored at the apple store. When they did it my Microsoft word, powerpoint, and excel were all deleted! How can I get them back? Who do I talk to, Apple or Microsoft?

My computer had to be restored at the apple store. When they did it my Microsoft word, powerpoint, and excel were all deleted! How can I get them back? Who do I talk to, Apple or Microsoft?

you are responsible for reinstalling any apps. It is not Apples responsibility as outline the the service agreement. Do you have the product key?

I tried updating my iPod touch 4th gen and now the screen is bright blue or flashing white and black lines.ive tried the whole home and power button thing but it only brings up the apple icons then goes back to the blue or other screen.please help?

I tried updating my iPod touch 4th gen and now the screen is bright blue or flashing white and black lines.ive tried the whole home and power button thing but it only brings up the apple icons then goes back to the blue or other screen.please help?

This has worked for some others.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I am unable to start up my iMac running on 10.4.11 - the startup disk is installed and will not start up eben when I hold down the "C" Key. I do get the apple, but then it disappears.

I am unable to start up my iMac running on 10.4.11 - the startup disk is installed and will not start up eben when I hold down the "C" Key. I do get the apple, but then it disappears.

Query by serial number
Apple's warrenty database will identify the type of Mac you have. Your serial number is securely sent, but you get only the name of your machine.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
This site provides more information, but lacks security.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
or
This site provides more information, but lacks security too.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html
( hint by K Shaffer )

I have a first generation MacBook Air that has been refurbished via the Apple store. I installed Snow Leopard about a year ago and now, my computer wont update! It will download the updates restart my computer, but then I get an error message!

I have a first generation MacBook Air that has been refurbished via the Apple store. I installed Snow Leopard about a year ago and now, my computer wont update! It will download the updates restart my computer, but then I get an error message and the computer wont restart!

What is a error message and what do you see when it appears?
Haven't much problem with Airs around here, since they have a SSD they tend to be more reliable.
Perhaps it was a bad update, have you ran through this list of possible fixes?
Do as many as possible, starting with #1. Until the problem is resolved.
Use the boot 10.6 USB instead of the disk of course.
Step by Step to fix your Mac

My iphone is switched off suddenly n then it wont b started it continously shows the apple logo then again switched off automatically and when i charge it so it was switched on and after a long time then it shows battery low and then its also show 4% batt

my iphone is switched off suddenly n then it wont b started it continously shows the apple logo then again switched off automatically and when i charge it so it was switched on and after a long time then it shows battery low and then its also show 4% battery what would i do im very tensed please help ...

Hello s0ha1b
If all you get is the Apple logo and it powering off, then the next step is to put your iPhone into recovery mode and then use iTunes to restore it. If you have a back up, then you can put that on there to once the restore is complete.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G.

Nano 4th generation when plugged in shows the apple logo, then says connect to power and restarts

When I plug my Nano 4th gen in, it shows the apple logo, then immediately says connect to power and restarts the cycle, any ideas?

Well i guess to the trash it goes

When i charge my ipod it turns on to the apple sign then shuts down again wont turn on and has no battery i tried getting a new cable but it still didnt work i also tried to push the home button and power off button and still didnt work also out of warren

when i charge my ipod it turns on to the apple sign then shuts down again wont turn on and has no battery i tried getting a new cable but it still didnt work i also tried to push the home button and power off button and still didnt work also out of warrenty

When you plug it in to iTunes does it show up under devices? Try restoring it. That's the best thing you can do if you're out of warrenty

Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help,

Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!

I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.

After typing in the apple ID then I am asked to type in verification answers, and It asks me where was my first job and I didn't have a job yet and who is my child hood friend and I never answered any of these questions to begin with

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