After update in ipad3 to iOS 7.1.1 I have lost all sound and the usual hard reboot, checking settings, etc have not worked. Help!
How can I get my sound back on my ipad3? It has continually lost sound, but before I could do a hard reboot, reset settings, etc and get it back. After updating to iOS 7.1.1 the sound is totally gone and nothing restores it. Anything else I can try?
Hi Mimipat72,
There may be a couple of things that are affecting the sound on your iPad. It sounds like you have already tried restarting and resetting which are good general troubleshooting steps. I suggest first checking in Settings > Sounds and making sure all sounds are turned on. The following article describes these steps.
iOS: Understanding sounds, ringtones, and alerts
http://support.apple.com/kb/HT5800
If the sound settings are correct and you still have no sound, the next thing I would check would be the side switch. The side switch can either be set to lock the rotation of the iPad or mute the sounds. If the side switch is set to Mute, make sure it is toggled to allow sound. If the side switch is set to Lock Rotation, you will need to open the iPad Control Center to make sure sounds are not muted. The following article explains these functions.
iPad: Understanding the side switch
http://support.apple.com/kb/ht4085
Thanks for reaching out,
-Joe
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