After update my iphone aske me my id and password i put it but i can't actevait

Now after the update it asked me about my apple ID and password to activate the phone.
it says
Activate iPhone
this iPhone is currently linked to an Apple ID
[email protected] sign in with the apple id that was used to set up this iphone
i already have known my email and password but everytime i enter it , it shows that it is an incorrect Apple ID, "@hotmail.com " cannot be used to unlock this iphone........
but the apple ID works both to view my apple ID and icloud.com
could someone help me please to fix this process
My iphone is 5 16g iOS 7.0.4

The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

Similar Messages

  • After update ios. iPhone asks me to write the password and id which i dont know

    hello! I have a problem with my iphone 5 ,after update ios.Iphone asks me to write the password and id which i dont know because all settings set  in Egypt when i bought IPHONE.Is it possible to change id or make smth with this problem? I bought the Iphone in Egypt
    serial nomber F1*******TWH
    IMEI *****
    <Edited By Host>

    Vyacheslav1987 wrote:
    I unfortunatly could`t to contact with seller
    Then you will not be able to use the iPhone.
    Is it possible to change id or make smth with this problem?
    Not unless you have the previous owner's AppleID and password or can contact them.
    Sorry but why i can `t use my IPHONE?
    Because it is Activation locked.
    See this -> Find My iPhone Activation Lock: Removing a device from a previous owner’s account

  • Just updated my iPhone 5s from ios 8.1 to 8.3. After the install it asked for Apple ID and password and to allow it to sync to Mac and iTunes. After following the steps my phone kept restarting - turning on and off and goes blank. How do I fix this??

    Just updated my iPhone 5s from ios 8.1 to 8.3. After the install it asked for Apple ID and password and to allow it to sync to Mac and iTunes. After following the steps my phone kept restarting - turning on and off and goes blank. How do I fix this??

    I have had about 9 iOS devices at work do this. 
    The fix and it will wipe out anything on your iphone is to connect it to your computer and have the latest version on iTunes open.  Hold the Power/Sleep and Home button till it blanks out.  Keep holding the home button untill it says recovery mode on the screen of the computer and do a restore.

  • Thanx for replly lllaass,but when i authorized it,,computer ask for apple id and password,i put id and password,,but again it says,you cannot authorized more than 5 computer"

    thanx for replly lllaass,but when i authorized it,,computer ask for apple id and password,i put id and password,,but again it says,you have already authorized more than 5 computer,to authorized this computer you ahve to deauthorized othe computer"what does this actually mean,replly plz?

    You can only have five computers authorized for one iTunes account.  You need to deauthorize another computer and then authorize this computer.  If yu do not have access to the other computers you can deauthorthize all computer and then authorize the one you want.  You can only deauthorize all once a year.  See the following for how to deauthorize all.
    About iTunes Store authorization and deauthorization

  • HT201210 After updating my iphone. Only the logo and connect to itunes on the screen.

    After updating and system restore my iphone wont open. only the logo and connect to itunes on the screen.

    Hello nicolajan,
    Thank you for contacting Apple Support Communities.
    I see you linked here from TS1275, that is where I would recommend you starting to troubleshoot this issue. Did you follow the steps in that article? If not, here is that link again and I would recommend following all of the steps outlined there.
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/TS1275
    If that doesn't resolve the issue, then you can move on to this article for more advanced troubleshooting.
    Resolve iOS update and restore errors
    http://support.apple.com/kb/TS3694
    Regards,
    Jeff D.

  • After updating my iPHone 3G to the latest operating system (5.0.1 (9A405) I can no longer send emails using.  I keep getting an error message it doesn't recognize the server?

    After updating my operating system to 5.0.1 I can no longer send messages on my Road Runner email account even after modifying the outbound server for their mobile one. Opening Mail shows its trying to send but than I'm told the server wasn't recognized and the emails are in a temporary outbox.  I can receive no problem on both Road Runner and Yahoo Mailboxes but can only send on Yahoo.  Problem is that 95% of my emails come into Road Runner. Anybody find a solution to this?

    Hi there,
    You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
    You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
    Thanks, let me know if the update helps,
    Nathan

  • TS3899 I can't send email after updating my iphone 4. Did not change password.  What can I do to fix this?

    I just update my iphone 4.  I did not change my password. I can get emails but cannot send them.  How can I fix this?

    Victoria
    You need to delete the Yahoo account and reset it up.  I just did this for an iPhone running yahoo in my house.
    Settings
    > Mail Contacts etc
    > Select Yahoo account
    > Delete account
    Settings
    >Mail, Contacts etc
    > Add account
    > Select yahoo
    ...  add email address, password etc
    Cheers

  • I lost factime on my iphone 5 after updating to software release 7.1.1 and cannot find it anywhere now. Can someone help?

    I updated my iphone 5 to software release 7.1.1 and have lost my facetime icon. I no longer find facetime in settings however I do find the facetime icon under "use for cellular data" but I can not locate it anywhere on the phone.

    Hello ramaddern
    Check out the article below to troubleshoot issues with FaceTime not showing up. Check in Settings > General > Restrictions to see if it is restricted.
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    Regards,
    -Norm G.

  • Hi i cannot update my iphone aps even though id and password are correct

    Hi , i am trying to update my aps on my iphone 5 , i go to updates select all , it asks for id and password , then goes back to updates without updating ,i have confirmed my details correct so am at a loss as to what to do

    1. Try Settings > iTunes & App Store > Apple ID: > sign out
    2. Do a Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
    3. When iPhone is back, sign back in your Apple ID & password.

  • Music, iPhone asks for apple id and password when playing music.

    My iPhone 5 keeps asking for my apple id and password when playing an album or any song purchased through iTunes Store. Not only does it ask for it for the first song, but every one after that. Any ideas?
    DGordon

    Hello there, shadfly.
    Is it,  potentially, that you may have purchased the affected songs with another Apple ID? A great Knowledge Base article that always helps me out is:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Particularly what follows:
    Authorize using the correct account name
    The items you are trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
    Select a purchased song in your library and choose File > Get Info.
    Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you will need to use when authorizing your computer to play this purchase.
    Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
    If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
    If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
    Thanks for reaching out to Apple Support Communizes for answers to your question.
    Cheers,
    Pedro D.

  • I recently updated my IPhone 4s to os 6 and my screen is frozen that I can't s

    I recently updated my iphone 4s to OS6 and now my phone is frozen. I can't even slide to unlock the phone.

    Contact facebook here. Sounds like its an app issue.
    http://www.facebook.com/help/220217228006012/

  • Iphone asks for Apple ID and password

    When playing some older Itunes purchased songs on my Iphone I get asked for my Apple ID/password.  When I enter my current ID/passsword it will not allow me to play these songs.  Any thoughts?

    Hello there, shadfly.
    Is it,  potentially, that you may have purchased the affected songs with another Apple ID? A great Knowledge Base article that always helps me out is:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Particularly what follows:
    Authorize using the correct account name
    The items you are trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
    Select a purchased song in your library and choose File > Get Info.
    Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you will need to use when authorizing your computer to play this purchase.
    Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
    If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
    If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
    Thanks for reaching out to Apple Support Communizes for answers to your question.
    Cheers,
    Pedro D.

  • My iphone sorry, I restore my iphone ask Apple ID username and password? I entered, it can not reported to unlock my ID. I used iforgot the ID is not changed. I have icloud how active threads. I used ios 7.0.6. thank

    restore my iphone, iphone Apple ID requirements? but not to open it. I use iforgot ID. not be. I did not change the username and password. i need help. I used ios 7.0.6. thank

    Hi tuyet nhu nguyen,
    Given that you recently restored your iPhone, it sounds like you may be having issues with iOS Activation Lock. You may find the following articles helpful:
    iCloud: Activation Lock
    http://support.apple.com/kb/PH13695
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/ht5818
    Regards,
    - Brenden

  • After update it starts asking me for serial and I dont have it!!!!

    Ok so I just updated to 10.0.1 and when I clicked on Adobe Photoshop CS3 it asked me for registration code again, but I dont have it, what can I do???

    Borja,
    If you mean serial number, it should be on the case holding the disc. If you bought the download, it should have been supplied to you.
    Or call customer service and establish that you are the rightful owner of your software.
    Neil

  • HT204023 After updating my iphone 4 to ios 7 and 7.0.2 the cellular data doesn't work anymore unlike in the previous versions help please? :(

    please help

    Hi there xian0623,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/TS3780
    -Griff W. 

Maybe you are looking for

  • Flash 11 on Mac OSX 10.8.3

    This installation will not work no matter what I try.  Ive tried everything on the list you guys gave.  It says the instalation was successful everytime but it hasnt worked. It's getting pretty frustrating. Can anyone help me? please.

  • A nice guy has stolen my iphone... is there a way without an installed iphone tracker to find out where it is?

    A fast answer would be nice

  • Apple didn't even try to fix my ipod

    Our iPod displayed the unhappy ipod symbol and didn't appear to charge anymore. The local genius bar told my husband that our iPod needed a new battery and to mail it in. We mailed it in. A week later we received two conflicting messages from Apple:

  • Add on information

    erm...juz for information... i am doing 2 webservice 1st to retrieve the coordinate base on postal code 2nd display the places of interest within 1km of the place i had found in the 1st webservice..... I coded the connection and is able to retrieve r

  • Class CL_BCS Query for body part of mail

    HI, I want to send the mail with out attachement using Class CL_BCS. Can any body help me on how to send the message body in the mail using CL_BCS class.... Thanx & Regards, Sameer