After update of Acrobat Reader mouse hang

Windows XP
A new Logitech USB Mouse
After update of Acrobat Reader the mouse stopped working. Grateful for suggestions!

Try re-installing the driver or better yet see if there is a newer driver to re-install.

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Cannot open PDF file after update to Acrobat Reader 11.0.1 / 10.1.5

I receive faxes from a service in the form of PDF files. Up until today, I have been able to open them with no problem using Acrobat Reader 10.1.4 and lower.
Today, I updated Acrobat Reader to 10.1.5, and it's suddenly unable to open any of those files. I tried uninstalling 10.1.5 and installing 11.0.1, and the same problem exists.
I also tried a computer with 11.0.0 that had not yet updated, and it works fine.
Apparently, it's something about this latest update.
The PDF files open in other viewers like Foxit, Sumatra, and Chrome with no problem.
Here is the error:
The offending file can be gotten from here:
https://dl.dropbox.com/u/24145333/Cisco_fax.pdf
Any help you can provide is greatly appreciated!
/Mike

Apparently I was incorrect on the Cisco box, we are using something different now. We use an Extended application server attached to a Meta Call feature server. This is a known issue for them.
"We have discovered an issue that means that the format of fax PDFs generated on most versions of Metaswitch EAS is incompatible with the latest Adobe Reader (11.0.01). This means that when your end users upgrade their Adobe Reader to 11.0.01, they will no longer be able to view faxes received from EAS in PDF format."
The same is with version 10.1.5. I uninstalled 10.1.5 and reinstalled 10.1.4 and the problem went away. No updates for us for now

After updating to Acrobat PRO 9.5.2 PDFs open VERY Slowly

I am using Acrobat PRO on a workstation (Windows 7 Ultimate - Service Pack 1)
After updating to Acrobat PRO 9.5.2, all pdf files open VERY slowly (30-60 secs). It does not appear to matter if the file is local to the workstation or on the network. Also the size of the file does not seem to matter or whether this is the first file opened or a subsequent file.
In addition just opening Adobe Acrobat is equally slow.
I have tried turning off the anti-virus software. No impact.
Any suggestions appreciated...

Have you tried "Repair Acrobat Installation" to see if it makes any difference? To do this try this:
Help >> Repair Acrobat Installation.
Another option is to press the shift key while clicking or double clicking on the PDF file to open. this stops loading all the useless fonts in the document and other useless plugins in acrobat.
The third option is to delete the registry key that appears to be corrupted . However, if you nothing about registry keys, then you can't do it unless your company systems people can help you. The registry entries are:
HKEY_CURRENT_USER \ Software \ Adobe \ Acrobat Reader
HKEY_CURRENT_USER \ Software \ Adobe \ Adobe Acrobat
It is a question of renaming them while you have exited from acrobat. Once this is done, restart the system and start/launch the acrobat and the fresh keys will be generated. PLEASE NOTE: DON'T DO THIS UNLESS YOU HAVE THE HELP OF YOUR SYSTEMS PEOPLE IN YOUR COMPANY.
Hope this helps.

After installing Mavericks Acrobat reader stopped working, Skype stopped working, lost a bunch of e-mails in my gmail account in Mail.

After installing Mavericks Acrobat reader stopped working, Skype stopped working, lost a bunch of e-mails in my gmail account in Mail. Anyone has a fix? I can't open PDF files anymore...

Do a backup.
Take notes of all account information or take screen shots. You may need to set the accounts up again. Quit Mail.
Copy the line below.
~/Library/Containers/com.apple.mail
Select Go/Go To Folder from the Finder menu bar. Paste the line into the window. You won’t see it.
Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Relaunch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis.
If you prefer to make your user library permanently visible, use the Terminal command found below.
Show User Library Directory in Mac OS X 10.7 Lion & 10.8 Mountain Lion
You might want to bookmark the command. I had to use it again after every update. I have also been informed that if you drag the user library to Finder it will remain visible.

Problems viewing pdfs after upgrade to acrobat reader 8.0

After uograding to acrobat reader 8.0, employees are getting garbage characters when they open docs created in acrobat 7.0. Everyone is running Windows XP. They have saved docs to desktop and tried to open but still no luck... any suggestions?

Try re-starting Safe Mode (It will take more time to startup in Safe Mode because it runs a directory check.)
If your Finder functions correctly that way, go to System Preferences >> Accounts >> Login Items, and remove them. Boot normally and test. If not go to ~(yourHome)/Library/Contextual Menu Items and move whatever is there to the desktop. Then do the same with /Library/Contextual Menu Items. Lastly, try moving ~(yourHome)/Library/Fonts to your desktop and restarting.
Log out/in or restart, if that sorts it start putting items back one at a time until you find the culprit.
Let us know.
-mj

I cannot update my acrobat reader on my Windows platform in IE, Mozilla, nor Crome. I need a person to talk to

I cannot update my acrobat reader on my Windows platform in IE, Mozilla, nor Crome. I need a person to talk to
559-760-7255

This is not how a forum works; nobody will call you back.
Provide some details, and somebody will answer here.
What is your Windows version? Reader version? What exactly means "cannot"?

After updating to adobe reader 11.0.3 my registry was corrupted with a gapi32.dll missing error. I

after updating to adobe reader 11.0.3 my registry was corrupted with a gapi32.dll missing error. It was not missing and was conflicting with outlook as this dll file is a common file. The only way I could fix the problem was to do a system restore back to when I had the 11.0.2 version and everything will work with that. You have a problem with version 11.0.3 installation. The same thing happened on 3 computers so I know it is this new version of adobe reader which is the problem.

It would be great, if you could provide us with the following details:
1. The OS you are working on.
2. The version of MS Office installed on your machine.
3. A screenshot of the error message along with the scenario in which the same is displayed.
4. How exactly did you go about updating Reader 11.0.02 to 11.0.03. Was it via the updater mechanism or by downloading the patch from the Adobe site.
Also, it would be great if you could let us know if there was any other Windows or Antivirus related updates applied on your machine in the same timeframe as the Reader update.

Access denied after updating to Adobe reader 11.0.2

Today I updated to the latest version of Adobe Reader. Afterwords I can no longer use it, it says access denied. I have trioed to remove and reinstall, without solving the problem. I have also checked my Flash Player, but it says that the latest version is already installed. What is this??? I need Adobe reader to work properly ASAP!
My computer is a HP Pavilion dm1 Notebook and I have Windows 7 home premium installed. And Microsoft Windows.
Regards,
Liza

Hi,
The error message is: There was an error opening this document. Access denied.
Both when I click directly on a pdf document in the files and when I try to open from inside the program.
/Liza
Från: AdityaKalania [email protected]
Skickat: den 10 april 2013 00:04
Till: FamForsberg
Ämne: Access denied after updating to Adobe reader 11.0.2
Re: Access denied after updating to Adobe reader 11.0.2
created by AdityaKalania <http://forums.adobe.com/people/AdityaKalania> in Adobe Reader - View the full discussion <http://forums.adobe.com/message/5220864#5220864

Difficult to read .pdfs after updating to Acrobat Pro 9.2.0 - letters are not smooth and clear

I recenty updated to
Acrobat 9 pro version 9.2.0 and now when I open .pdf files the letters (fonts) are hideous looking and difficult to read. It's like someone turned off font smoothing. Does anyone know how to fix this? i work with .pdf files all day, every day and this is becoming very annoying.

In preferences I fount a font smoothing option and this works excellent.
Not sure why it defaulted back to no smooting.

With new updates from Acrobat Read my computer freezes and I can not fill in forms anymore, how do I fix these problems?

After updating Acrobat Reader my computer now freezes when I try to fill in forms using Acrobat Reader, this never happen before! Now the only way to unfreeze my computer is to turn it off and restart it, which is not how a computer is suppose to be turned off as nothing responses to get it unfrozen(ESC., Contol-Alt-Delete)! The I shows up as if I am able to fill in forms, but after trying to fill in the form numerous times various ways, it always ends up freezing my computer up! I HATE THE NEW UPDATES! Why can't I speak with a live human, through Adobe? I would not want to buy anything from any company which would not allow me support by talking to a live human over the phone, as typing messages can be misunderstood! Their is no point to have Acrobat Reader any more if it does not allow me to fill in forms! I could use the reader that came with the computer! It is sad that for myself filling forms using Acrobat Reader was nice since there are times I am unable to write anything due to tremors, unfortunately I am not alone in this type of medical problem and we the disabled the majority of us are on Social Security! Everyone know that Social Security does not give their recipients enough money to live off of! It is sad when a person is ill they lose more than their livelihood, so called friends abandon you too! So how can I fix the freezing problems and is there any Adobe that I can fill in forms which will not cost me money and or another company that may offer this free of charge?

Do you have that problem when running in the Firefox SafeMode? <br />
[http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: <br />
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Error 1316 when trying to uninstall, repair or update Adobe Acrobat Reader

I get error message 1316 when trying to update, repair or delete Adobe Acrobat Reader 8.1 .
The error message is:
Error 2316 A network error occured while attempting to read from C:\Windows\Installer\AcroRead.msi.
Googling seems to find others with similar problems, but no help on the Adobe Knowledge Base.
Can anyone help?

>neither in the adobe site.
If you go to the thread list for Reader and choose "Search Forum" and use 1316 as your search parameter, you get tons of hits.

Can't open files after update to Adobe Reader 10.1.1

I have Windows 7, 64 bit. I recently relented to constant requests to update my Adobe Reader 9.0 (free vers.) to Adobe Reader X. The update erased my former version. Now I can't open any of the .pdf files as it says "the network path was not found." I tried the Repair installation, it just installed Adobe Reader 10.1.1, which I assume is the same as the X version. How do I get Adobe Reader to open my .pdf files?

Try running the combo update.
10.9.5 Combo Update
If that doesn't work, try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - Mavericks
Safe Mode - About

Unable to Print After Installing Adobe Acrobat Reader Upgrades.

. What software version of Abobe Acrobat Reader should be used for an HP PhotoSmart Plus printer? I currently have Adobe version 9.3 installed. I receive pop-up notices to install new Adobe Acrobat Reader software upgrades. I have installed the software upgrades and then my HP PhotoSmart Plus printer was unoperational. I deleted the Adobe software upgrades and my HP PhotoSmart Plus printer began to operate. I contacted HP technical support and was told there is no compatibility issues between Adobe Acrobat Reader and HP All-in-One Products. It might be a problem with the specific Adobe software upgrades. HP requested that I contact Adobe support for problem resolution. Has this problem ever happened to you? Any problem resolutions would be appreciated.

Hello there! Welcome to the forums @Oldchev
I understand you cannot print, after installing your Officejet 7410 All in One printer.
Please let me know the following, and I'll do my best to help!
What is the Operating System of the computer?
Have you tested hardware functionality (made copies)?
Have you tried printing from different programs?
Have you tried uninstalling and reinstalling the software?
What Firewalls and Anti-virus software are installed?
Have you tried disabling or uninstalling them?
Best wishes
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Why I cannot print pdf files on my printer after update to Adobe Reader 10.1.3??

Recently I update to Adobe Reader 10.1.3 and now I cannot print pdf files on my printer (bizhub C5501), why? Is anyone out
there know how to solve this issue?

This may be helpful:
http://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

Will Reader 11 auto update to Acrobat Reader DC?

Hi,
I would like to know if/when Adobe intends to push the new Acrobat Reader DC out as an automatic update to Adobe Reader 11 - the type that will be offered through the "Help -> Check for updates..." menu item in the app or would an organisation have to take action to roll the new version out?
Thanks

Hi sfhlsrhgtlrwhglorweh,
You need to manually download and install the Reader DC (Adobe Acrobat Reader DC Install for all versions). It will automatically remove any previous versions of Adobe Reader from your machine.
Thanks.

After update of Acrobat Reader mouse hang

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