After update the iphone 5s request the old Icloud Account

Hello, I'm having this trouble with a iphone 5s bought it 1 months ago.
The only thing I want is the mail of the propietary because the phone is incorrect, could someone send it to me by private message? I'll send the IMEI.
Thank you very much
Regards,
Martin

This is a user to user forum. Apple is not here. If you are having problems with an Apple ID and password, you will need to contact the prior owner yourself. If you can't contact that person, return the phone for a refund.

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    Shared Photo Stream FAQs: http://support.apple.com/kb/HT5903

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