After update to iOS 7.1, iPhone 4 won't work. Stuck in recovery mode. Won't restore.
Hello,
So I'm pretty baffled at this point. Last night I started downloading the iOS 7.1 update as my iPhone 4 was plugged into iTunes. The update did not complete on my phone. Instead, the dreaded "Connect to iTunes" logo appeared. After researching last night and again this morning, I have not found a solution.
When I plug my phone into iTunes, this message appears: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." Then, I have the option to restore iPhone.
So, having come to terms that I will lose all data - luckily my photos and videos have all been uploaded to my computer - I began restoring it. As it's downloading, this message then appears:
I've read through the "More Information" page several times. Checked my host file, added the "# " in front of the gs.apple.com IP address, restarted the computer, and still no luck. I haven't tried updating or restoring on another computer yet, but I have a feeling that won't change anything - I've read other people's accounts and that step just didn't work.
I updated my iTunes to the lastest version and restarted. Nothing.
I downloaded tinyumbrella and RecBoot to try and exit the apparent recovery mode. This didn't work. I have tried numerous times restarting the phone (holding down the home button and power button) with different variations of unplugging the USB from my laptop, letting go of the home button when the Apple logo appears, holding down the + volume button along with the power button, etc.
Does anyone know what I should do? Would calling Apple help? Or would going in person to an Apple store be better? Would they replace my phone? I don't see how this can be resolved unless the Geniuses have a universal restart method that bypasses everything. I need my phone for work and would be okay with just restoring the phone. Note: My phone has not been jailbroken.
Really hope someone can help. I would greatly appreciate it...
Thank you!
The fact that gs.apple.com was in your host file to begin with is an indicator that your computer was used to jailbreak or hack an iOS device at some point in the past. You can not get help here for a hacked or jailbroken device. If your phone was hacked or jailbroken, Apple won't touch it.
RecBoot and Tinyumbrella are hacking tools.
Google "iPhone DFU mode".
Try restoring in DFU mode. If that doesn't fix it, make an appointment at the genius bar and see what Apple has to say about it.
Similar Messages
-
Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
-
I have a 3gs, and I haven't updated it for a long time because I always have issues when I do. I tried to update the ios today, and it decided to update it to 6.1.3 instead of 7, I didn't think there would be a problem, so I clicked ok. When I came to check on my phone, itunes said there was an error with the update, and my phone was in recovery mode (plug-in sign on the screen). I looked up multiple things to try, I tried putting it in DFU mode, still itunes doesn't see it. The computer also doesn't list it under devices, however when it is plugged in the Apple Mobile Support USB Driver shows up in device manager. I have tried uninstalling itunes and reinstalling, still nothing. I just want to know if there is anything else I can try. Thanks.
No, it is my phone that I've had since 2009. I just hate updating it because every time I do something goes wrong. So I put it off as long as possible. I am getting a new iphone, but I read that to have your backup transfer to the new phone, it must be a backup from the current ios.
-
Hello. after updating to Ios 8 my iPhone is terribly! Discharged very quickly, many transitions between applications, the program takes off, ringtones do not work - works a standard call, the keyboard freezes, bad messages are sent, often loses the network. what have you done with your phone moym ?! solve all these problems! I beg of you!
Hello. after updating to Ios 8 my iPhone is terribly! Discharged very quickly, many transitions between applications, the program takes off, ringtones do not work - works a standard call, the keyboard freezes, bad messages are sent, often loses the network. what have you done with your phone moym ?! solve all these problems! I beg of you!
-
I don't have Safary and facetime after update with IOS 7 my Iphone 4S, and sometimes the Wife is no able.
Howdy syafiqahmad,
If your iMessage and FaceTime still hasn't activated by now, I would recommend you use this specific section of the following article as long as you verify you've done all the other troubleshooting from it for this issue:
If you get an error when trying to activate iMessage or FaceTime
If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
Contact Apple Support.
Thank you for using Apple Support Communities.
Take care,
Sterling -
After updating to ios 6, my iphone 4 screen rotation has stopped working and will still not reset after restoring the iphone completely.
After updating to ios 6, my iphone 4 screen rotation has stopped working and will still not reset after restoring the iphone completely.
-
After updating to iOS 5, the Photo album stopped working.
After updating to iOS v5, my iphone 4S's built-in Photo app stopped working.
The Camera takes a photo, but the photo disappears from the camera roll and shows no photos in the photoalbum.
My iPhone used to take photos so, I don't believe it is a hardware issue.
Is anyone having the same problem?
Would there be a update of the v5 to solve this issue?I figured it out.
In my case, I just needed to restore my phone to the factory setting.
My iphone = iphone 4 running iOS v5
My computer = iMac
Software didn't work = preinstalled "Photos" app
Symptoms = after I take a photo, the image thumbnail of the camera roll shows the image, but images are found neither in the camera roll nor in the albums of the "Photos".
Solution procedure:
connect the iphone to iMac
in the Summary window of the devices, click "Restore"
choose not to save the backup file
choose to restore the iphone as a "NEW" device instead of choosing a backup files*
follow the rest of instructions.
It helped and now I can view my photos in the photo album.
* However, I accidentary re-restored it with a saved backup file and the "Photos" application stopped working again. I repeated the resotre procedure avoiding the accidental restoration to a backup file.
The camera and the photos were working before iOS v5 update, and it is now working again. So, it is obviously not the hardware issue. It seems that iOS v5 and the Photos are having compatibility issue Apple should look into this issue. -
I updated my IOS on my iPhone 4S and it locked up. I had to restore my phone and now iTunes will not go past the setup your phone screen even though the phone as been restored. How do I get iTunes to go past this screen so I can sync my phone again?
Depending on what iPhone you have when you get to the connect to wifi you should be able to activate your device over cellular data. Try doing a hard reset by holding the home circle button an power button until an apple pops up and the go through the setup again and when you get to the wifi part a option should be setup with cellular data iPhone 4 and above should give this option sometimes doesn't like showing up that's why u have to do a hard reset first
-
Error 16 when I update my iPhone 5s showed me stuck on recovery mode and whenever I got error 16 Restore thing is the problem?
Hello Meysam321,
After reviewing your post, I have located an article that can help with your device. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Resolve iOS update and restore errors - Apple Support
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?
If you didn't back it up, your data is gone. There is no "solution" after the fact.
-
Hi, I wanted to up upgrade my iPhone 4 from ios 4.1 to ios 5.1.1 and now i'm stuck in recovery mode and the restore doesn't work
I tried to restore with ios 5.1.1, with ios 5.0.1 and with ios 4.1
none is workingMcloulou34 wrote:
Oh my god, it finally worked ! I restored on an old PC and it worked !
Thanks anyway for your help.
But allow me to extend to you a simple reflexion about the jailbreak (even if my iPhone wasn't... except if my little cousin jailbreaked without me noticing the advantages or disadvantages) : Would you refuse an alcoholic trying to go to rehab ? Would you really let someone trying to restore a cellular phone die without it, because he went on the bad side a couple of years ?
Not a great analogy, but this is a user-to-user forum, and Apple will not allow discussion of jailbreaking; if someone tried to help with jailbreaking the message would be deleted. However, if you have a jailbroken phone Apple will generally not block a discussion of how to unjailbreak it. The only problem is that not all jailbroken phones can be restored successfully; it depends on the method of jailbreaking (which I can't discuss without THIS message being deleted). -
4s stuck in recovery mode. try to restore apple icon comes up but goes itno recovery again. Itunes does not recognise. I wa trying to update software from laptop to phone and errored 4005.
Hi there Schusski,
I would recommend taking a look at the troubleshooting steps for Error 4005 found in the article below.
iOS: Restore errors 4005, 4013, and 4014
-Griff W. -
I tried updating my iPhone3g through itunes. Now i'm stuck in recovery mode and i've EVERYTHING even websites and such but nothing worked out! I've also tried restarting and fiddling with the home button but nothing still worked. Please help! What should I do??
Well, if you've indeed tried EVERYTHING, then you'll need to bring your phone to Apple for evaluation.
-
my iphone 1st gen is stuck in recovery mode and every time i try to reinstall firmware i get an error code 1015 can anyone help please?
Make sure you are using current iTunes on your computer. Click the iTunes Tab at the top of this page. Or try to Restore your iPhone with a different computer.
-
Can't send iMessage after update to IOS 7 on iPhone 5
After I update to IOS 7 on iPhone 5 the iMessage function seems not working properly. when I trying to send iMassage the "sending" bar loads up to 90% (slowly) and then stops dead and doesn't move. It stays at that 90% mark until it either starts working, many minutes later, until I delete the message, until it goes to "sending failed" or whatever it says with the little red "!" it will not automatically send by text even the iMessage function is not working. This problem wasn't happened all the time but regularly. This problem happened when I update to IOS 7 on my iPhone 5 and also happened in my friends' iPhone 5 with IOS 7. After I restart everything will back to normal until it crashes again.
Anyone who get the same problem like me?I found the same solution, resetting network settings. Sure we have to re-input Wi-Fi network passwords, but it's not a big deal. What is a big deal is that this solution is temporary -it works for a day or two and then the problem returns, for both me (iPhone 4, 7.0.2 Verizon) and my wife (iPhone 5, 7.0.2 AT&T). I've just reset my network settings for the 2nd time since installing iOS 7 on launch day and 7.0.2 on it's launch day.
C'mon Apple! A little help here? I really don't want to have to do this every few days. -
Iphone 5 back camera problem after update to IOS 8. Focus doesn't work on back camera!
My device is Iphone 5 64gb IOS 8.
I have problem after update to IOS 8. When i run camera.. I hear some scratch inside my phone. And focus of back camera doesn't work.
1. How can i fix it?
2. Or how to rollback to IOS 7+ ?
3. Should i come to app store with this problem?I'm having this same problem too. Worked fine prior to iOS update. I contacted Verizon this morning who advised that this is a known issue. They suggested I backup my device, and perform a factory data reset. When prompted to update to iOS 8 again, re-installation has been known to resolve the issue. With all the problems with iOS 8, camera, and overall device slowing, I might just wait for a follow on SW turn.
Maybe you are looking for
-
After upgrading to Mountain Lion, my LaCie USB 3 drive will not mount
I just upgraded my OS to 10.8 and now my LaCie P'9230 USB 3.0 external drive will not mount. I have re-installed the USB driver and re-booted the computer and drive several times to no avail; any ideas/help?
-
Hi All, 1 ) My XML form builder is hanging up very very frequently (other than this, my portal is very fast). when I save the project its hangs up at "50% saving internal model". then I have to close the xml form builder and reopen it and save it aga
-
Will my first gen macbook work with ipad 2's face time?
will my first gen macbook work with ipad 2's face time?
-
Save Records by using F10 and after pressing F10 it display another form?
hello all is it possible to save records by pressing f10 key and after commit it display another form? if yes then help me sarah
-
Only overview & pictures are available
After blue screen on my notebook the Apple TV doesn't work correct with iTunes. The tabs movies etc are all missing. Only overview & pictures are available. How can I activate the tabs movies etc in my iTunes?