After updating Firefox, cannot open at all, system tells me Firefox is already running, but it isn't. I can't even remove it from system???

After updating to Firefox 6, I cannot open Firefox at all. Nothing happens when I try. I went to Control Panel and tried to remove Firefox, but my system tells me that Firefox is already running, please close to continue. I do not have another copy running. Everything was working great until this last update.
I have tried all the recommendations on your site but nothing is helping - very frustrating!!!!!

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Error message: can't install update, firefox is already running, but it is not

second request
an auto update failed a few days ago and now everytime I open FF I get an error message that says can't install update, firefox is already running, but it is not!
the parent.lock file is not open when FF is closed
in addition to this message, a box opens asking looking for a file
Help!

hi
I had the same problem (update failed for normal user, update worked for administrator, but then normal user still got asked about installing the update even though it was already done).
Following the advice on http://kb.mozillazine.org/Software_update#Software_Update_not_working_properly worked for me, in particular to remove the update-related xml files.
good luck
kris

When I click on Firefox.exe I get error message Can't start Firefox.exe as js3250.dll missing. When I try to re-download Firefox I get message saying can't download because Firefox is already running, but it isn't. How and where can I get js3250.dll?

Why punish me for a few too many keystrokes by deleting what I have already entered below my question. You're becoming MS.

See these posts about the same problem:
*[/questions/798251]
*[/questions/823473]

Firefox is already running but is not responding - Cannot run Firefox on multiple machines with in a network (parent.lock)

Environment - Single File Server & 6 workstations.
I have a single generic user account/profile and log on to all 6 workstations at the same time (1 user, 1 password, 6 workstations).
I need to run firefox on all the workstations with the same user and user profile.
However, as soon as one user opens firefox all the others get the message "Firefox is already running but is not responding" and can not open the browser. No other workstations can open Firefox. I can only run 1 instance of Firefox in this scenario. How can I run it on all 6 with a single user account?
I have been back to the server and deleted the parent.lock file but it is recreated again as soon as someone open a firefox browser and the problem starts al over again.
Please - How can I get a single user with a single profile to run firefox on 6 workstations simultaneously?
Thank You

hello timfarr, you cannot do that - many essential databases (like bookamrks, passwords etc.) in your profile are not designed to be accessed by different processes at the same time...

I keep getting this message after closing Firefox and attempt to reopen-Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

I keep getting this message after closing Firefox and attempt to reopen-Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use

Keep getting this message"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." , but cannot view Firefox open window or close it. Have to always reboot system.

Keep getting this message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." However, cannot view open window or close Firefox. Have to always reboot system to access the internet.

For possible causes of this error, and how to troubleshoot it see [[Firefox is already running but is not responding]].

Clicking on Microsoft Update opened Firefox, but couldn't run from Firefox; when I closed Firefox I lost all my tabs and couldn't restore anything but the Microsoft page; how can I restore the tabs from an earlier session?

Clicking on Microsoft Update opened Firefox, but Microsoft Update couldn't run from Firefox; when I closed Firefox I lost all my tabs and couldn't restore anything but the Microsoft page; how can I restore the tabs from an earlier session?

Hi Diovizor,
Make sure that you do not use [http://support.mozilla.org/en-US/kb/Clear%20Recent%20History Clear Recent History] to clear the 'Browsing History' when you close Firefox.
Also please make sure that you not run Firefox in (permanent) Private Browsing mode.
You enter Private Browsing mode if you select: Preferences > Privacy > History: Firefox will: "Never Remember History"
To see all History and Cookie settings, choose: Preferences > Privacy > History: Firefox will: Use custome settings for history. Uncheck "Always use permanent Private Browsing mode"
Hope that helps!

Doesn't start when starting as administrator. Error Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

Update firefox, it asked me to update flash, I tried to update flash but it said I had to close firefox. A box came up and said the Flash install would continue when I closed firefox. I closed all firefox windows and no update of flash occurred. I tried relaunching firefox but got the "Doesn't start when starting as administrator. Error Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." message. I rebooted the system, no improvement. I tried to run firefox as administrator and got the same message. Either I find a fix or I won't be able to use firefox and will have to go back to ie.

-> press '''CTRL''' + '''SHIFT''' + '''ESC''' to Open Task Manager -> Processes tab -> right-click '''firefox.exe''' and click '''End Process Tree''' -> close Task Manager
Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Troubleshooting plugins
* https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins
Check and tell if its working.

I try to launch firefox get the following message "firefox is already running, but is not resonding. to open a new window, you must first close the existing firefox process, or restart your system" firefox is not running and restart doesn't work

when I launch firefox get the following message "firefox is already running, but is not resonding. to open a new window, you must first close the existing firefox process, or restart your system" firefox not running and a restart doesn't solve the problem

Download a fresh Firefox copy and save the file to the desktop.
*Firefox 12.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
See also:
*https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
*http://kb.mozillazine.org/Profile_in_use
*http://kb.mozillazine.org/Recovering_a_missing_profile

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I have tried

After deleted profile my Firefox will not start
Message - Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
I have tried – Restarting - Checking control panel for active firefox.exe –Uninstal l- Reinstall- and run CCleaner. All without any result
Can You help me? Are there any other processes that can be running?
Is there any cleaning tool available?
Best Regards, Pelle

Hi Pelle,
Why did you delete your profile? Also how? Did you use the profile manager or did you delete from the windows file structure?
It sounds like something during the profile delete has stopped Firefox from starting up. Please see the this article and follow the steps:
Please see this article: [http://kb.mozillazine.org/Profile_in_use]
--Edward

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I have a wndiws 7 system and use a Intel core processor. I have restarted several times and still ge this

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I have a wndows 7 system and use a Intel core processor. I have restarted several times and still ge this error. I have also tried to reinstall firefox and get the same error
== This happened ==
Every time Firefox opened
== today ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDS; InfoPath.2; .NET4.0C; AskTbUT2V5/5.8.0.12304)

'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''Causes and solutions for Firefox hanging at exit:'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

I consistently get this messsage and have to restart the system - "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system". When I look at the Task Manager no Fire

I consistently get this message and have to re'boot my system. "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system"
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET CLR 3.0.04506; InfoPath.2; Media Center PC 5.0; SLCC1)

'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''Causes and solutions for Firefox hanging at exit:'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
This message comes up when I try to open firefox. I have looked at all the siggestions on the web and thothing works. I have gone in to task manager and it is not running. I even removed it and re-instaled it. No luck. I just had an new update download to the computer before I shut down last and I am now runing Windows 7 Home Premium 64 bit.

Make sure that you have an existing default profile folder.
* http://kb.mozillazine.org/profiles.ini_file
* http://kb.mozillazine.org/Recovering_a_missing_profile
* https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding

I close firefox and try to open it again later, it WON'T and says, "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Firefox isn't running .

After I turn on my laptop and click on firefox it works fine and it opens THE FIRST TIME. So can you help? i DON'T WANT TO RESTaRT my computer everytime and sometimes have to clsoe firefox b/c I'm typing paper and computer goes slow.

Sounds like a "hang at exit" problem. There are several possible causes for that error. See:
* How to stop the running Firefox process
** In Task Manager, does firefox.exe show in the '''Processes''' tab?
** See: http://kb.mozillazine.org/Kill_application
* What may cause Firefox to hang at exit
** http://support.mozilla.com/en-US/kb/Firefox+hangs (see "Hang at exit" section)
** http://kb.mozillazine.org/Firefox_hangs
** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
* You may need to try Firefox Safe Mode
** You may need to use '''Safe Mode''' to locate the problem: http://support.mozilla.com/en-US/kb/Safe+Mode
**Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
** See the following for more information
*** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting

Firefox is OPEN and working fine, but when I click a link in Thunderbird I get 'Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.'

If I click a link on my desktop or in any other program (while Firefox is open and running), I get this message: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." There's about a billion links for this if you Google it, but they all say that Firefox wasn't shut down properly. (OK, maybe not ALL of them, but if the needle is in that haystack, I haven't yet found it.) That's not the issue in my case since I haven't shut FF down at all.
== This happened ==
Every time Firefox opened
== IDK

This began to happen to me when I tried to run two separate profiles simultaneously on the same installation of firefox with -no-remote

After updating Firefox, cannot open at all, system tells me Firefox is already running, but it isn't. I can't even remove it from system???

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