After updating Firefox it will no longer open and i get the message "firefox.exe has encountered a problem and needs to close" end of story.

Firefox was working well. One day I logged on to use Firefox and was prompted to update my version which I did. After or during the update the following message was given on the screen "firefox has encountered a problem and needs to close". It closed and now every time I click on the firefox icon I get the same message from Microsoft. That is all the information I get. Each time I go to open Firefox I get the same message. There is an error message attached to the Microsoft dialog box, but I don't understand what it means.
I have sent it to Microsoft but no reply.

Make sure that you aren't running Firefox in some compatibility mode (e.g. [http://en.wikipedia.org/wiki/Rosetta_%28software%29 Rosetta]).

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Even after uninstalling, reinstalling Firefox, the Firefox profile folder is empty, and I get the message "Firefox is still running and not responding close firefox...

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After updating Firefox it will no longer open and i get the message "firefox.exe has encountered a problem and needs to close" end of story.

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