After updating Firefox to version 12.0, I can no longer get my web-based help desk software to follow hyperlinks.
Our help-desk is internal, secure website. We have used Firefox for our help desk software browser since we purchased the software. But after updating to version 12, clicking on a hyperlink no longer works but only for the help desk software. Pre-version 12 works fine. External sites are fine. IE executes the help-desk software fine. There is no error, it just never executes the hyperlink. It's like they're text. Where can I start looking? We'd prefer not to go to IE, but we are using it now to get by.
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Similar Messages
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After updating Firefox to version 16.0.1, it no longer works in conjunction with "Proxifier"...
Hi,
I'm using Firefox on Windows XP professional x64 SP2.
I also use a program called "Proxifier" which directs all traffic from my computer to the Internet and vice versa through a proxy server and does the name resolution through proxy DNS not system DNS. Before updating my Firefox to v. 16.0.1, everything was working fine: Firefox connections were made through "Proxifier" and all the connections made by Firefox were shown in Proxifier's window.
But after updating Firefox, traffic from Firefox does not pass through Proxifier and in other words Firefox opens websites if I disable Proxifier. THIS IS NOT THE CASE WITH Internet Explorer which works fine and its traffic is directed through Proxifier as usual.
I did an extensive search through Google for a solution, and most relevant results suggest that it may have something to do with messed up LSP_CATEGORIES:
link: https://bugzilla.mozilla.org/show_bug.cgi?id=621320
and https://bugzilla.mozilla.org/show_bug.cgi?id=636088
Anyway, I tried uninstalling and reinstalling Firefox and Proxifier, resetting Firefox, resetting winsocks catalog (netsh int ip reset - netsh winsock reset) several times and tried the relevant suggestions in this link: https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating?esab=a&as=aaq
Also tried installing previous versions of Firefox such as v. 13 or 3.6.28 but the problem exists with these versions as well.
Unfortunately nothing has worked so far. I'm really puzzled since Internet Explorer is working fine with Proxifier and this problem with Firefox appeared only after updating it.
Can anyone suggest a solution?
Regardshello, you probably have to set-up firefox to use a proxy to connect to the web: https://support.mozilla.org/en-US/kb/settings-network-updates-and-encryption#w_network-tab
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After update to latest version of iTunes I can not sync iTunes to iPad
after update to latest version of iTunes I can not sync iTunes to iPad
You have WiFi Sync now! Go into Settings, General, and Click Wi-Fi Sync. Sync from there!
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After installing the latest version of iTunes, I can no longer export music files converted by EZ Vinyl Conversion software to iTunes, which is the only export option available in the software. I have been converting my vinyl records, tapes and cd's to MP3 files in iTunes for about a year now, and have well over 1000 man-hours invested in this effort. I tried restoring the last version of iTunes, but it will no longer read my library, as, apparently, the new version modified the library file(s) in some way. I want to reenable this export-import function to finish my archival. What is necessary ???
Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
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HT204053 After updating my iPad to IOS 7, I can't access my AppStore. Please help.
After updating my iPad to IOS 7, I can't access my AppStore. Please help. Is it anything to do with ICloud?
What version of OS X are you using and what version of iTunes? Are you getting any error messages?
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
ITunes: Syncing media content to your iOS devices
http://support.apple.com/kb/ht1351
Cheers, Tom -
HT1386 After updating to iOS 5.1.1 I can no longer sync to iTunes
After updating to iOS 5.1.1 I can no longer sync to iTunes
Any error messages or numbers given during the sync process? Does your phone come up in the device list?
Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data doing a reset. -
IPhone 4 after updating to iOS 5.0.1 I can no longer send emails.
iPhone 4 after updating to iOS 5.0.1 I can no longer send emails. I get a message saying the recipients "email address" was rejected by the server. Incoming still works fine.
SMS is a carrier feature, what did your phone carrier say when you contacted them about your issue?
Double check you have MMS turn on in message settings. -
Since this upgrade to Firefox 31 on the mac I can no longer get to any HP iLo.
Since this upgrade to Firefox 31 on the mac I can no longer get to any HP iLo, does anybody know what happened with security certificates with this update? Firefox does not ask to accept the certificate anymore it just says there i an invalid certificate.
Issuer certificate is invalid. (Error code: sec_error_ca_cert_invalid)Note that if you remove the cert8.db file that this removes all intermediate certificates that Firefox has stored and possible exceptions that you created in the paste as well (see also cert_override.txt).
You will have to leave libPKIX disabled for now if that makes it possible to access these websites.
A possibility is to create a button with the PrefBar extension to toggle the security.use_mozillapkix_verification pref when needed, so you can see which sites have issues with PKIX.
What kind of error message do you get when you visit these websites if there is still one?
Can you attach a screenshot of the technical details or possibly post a link if the site is publicly accessible (i.e. no authentication or signing on required)? -
After updating my iphone 4 to ios5, i can no longer sync my phone??
I updated my iPhone 4 yesterday but my bought ringtones were removed from my phone after the upgrade. Attempting to sync my phone with my laptop to retireve them, i have found that I can no longer get my phone to sync? Any ideas or others having the same issues?
same problem here. Am very frustrated hopefully apple fixes this soon becuase my phone almost feels useless now because i cannot customise it with my own things from my computer! gah!
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After updating old ipod touch to 3.1.3, can no longer hear it on old Bose Sounddock. How can I reverse-update to an older version? Or, is there something else I can do? I can hear the ipod on earbuds, but not on the sounddock.
All the monitoring is done through your sound device, not Audition. When you updated your PC, the sound device playback settings would have been reset. One of them includes input socket monitoring, and it's this that you need to reinstate. Since we don't know what sound device you are using, that's as much as we can tell you, except that if it's an internal device, you'll need to open the volume control options and alter it there. This varies between OS versions though...
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I did the latest update to my phone and iPad and can no longer get my imsg to work
I recently did the new update and now my iPhone and iPad will no longer do imsg....?
try downloading another free app that you've never purchased.. Seems like a weird idea, but sometimes this actually does the trick.
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Example addons that are currently working include no-script and downloadthemall. Both addons are working but do not show up under extensions. I can only see my plugins, such as java, realplayer, shockwave etc. It's very annoying when trying to acess my addons to constantly be taken to the "Get Addons" page.
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.
See also:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.org/kb/Preferences+are+not+saved -
The webpages tell me to change the proxy which I did and then to check for the firewall which I also did. I thought maybe the add ons where the issue so I attempted to do a safe mode without them on as well but to no avail. I am at a loss. I have uninstalled and re installed firefox 3 times now and nothing has worked.
Search for prior edition online it should be there 26 is buggy
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After updating to 6.1.3, my iPhone can no longer connect to iTunes, or my computer at all.
Pretty much what the title says.
I updated my iPhone to 6.1.3, and ever since, it has failed to be recognised at all by my PC
Before I updated, it connected fine. After the update, the only thing that would show up is the charging screen, otherwise, no connection to iTunes, and not even recognised under My Computer or even Device Manager.
I replaced my cable, tried different USB ports, I tried re-installing iTunes, even went back a version. I then factory reset my iPhone. Still no luck, so I lost all my music/photos for nothing (my fault obviously for resetting, but not the point)
So ah, yeah. The latest "update" has actually ended up making things even worse
The big Apple has done it again!I've had the same problem. Updated last night and haven't been able to use the phone at all since then. Black screen, grey screen, light blue screen, pixelated screen, white screen with darkened corners, flickering screen, white stripe across screen, no connectivity to anyone's computer incl bluetooth. Recurrent dead battery. Occasional apple on screen.
Dead.
Have you had any joy with yours? Or should I just bin it? -
I need to updatw my Touch version 4.3.3, but keep getting the error message "The software update server could not be contacted". It tells me to check the network settings but it looks like everything is ok. What might I be missing?
You need to be connected to iTunes on your computer which in turn needs to have an active Internet connection.
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1
iPhone 4 iOS 6.1
iPhone 4S iOS 6.1
iPhone 5 iOS 6.1
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1
iPod Touch 5 iOS 6.1
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1
iPad 3 iOS 6.1
iPad 4 iOS 6.1
iPad Mini iOS 6.1
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages
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