After updating itunes i cannot access the istore, after updating itunes i cannot access the istore

I have updated itunes and after updating itunes I cannot access the istore through itunes.  Additionally, my Iphone 4 will not back up.  When I tunes is running my compter CPU usage is operating at 100% and I've never  had this problem before.  HELP!

Sounds like you should reinstall itunes, i'd follow one of these, whichever is most appropriate to get it done properly because on windows there is more than just itunes that needs taken off and reinstalled.
http://support.apple.com/kb/ht1925 for windows xp
http://support.apple.com/kb/ht1923 for windows vista/7
as long as you follow these it won't mess with your content as its saved in a different location.

Similar Messages

  • HT1386 HELP!!! I cannot sync my iPhone to iTunes. The message says I don't have enough access privelages. And I cannot drag/drop any songs into my device. After updating, I have no music content on my phone. Please, can somebody tell me how to fix this?

    Can someone please help me? I cannot sync my phone with iTunes after updating the software, & my phone has no music. The message window keeps saying I don't have enough access privelages. It also won't recognize my new subscription to iCoud when I turn on iMatch in Settings. I have tried everything I can think of & am ready to throw this thing out of the window in frustration.

    The music sync is one way - computer to iphone.  The only exception is itunes purchases.  File>Transfer Purchases
    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.  Use your backup copy to move everything to your new computer.

  • HT1218 After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer.  We still have wifi but cannot access the base station software.

    After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer.  We still have wifi but cannot access the base station software.

    Thanks for the reply. I appreciate the response. I tried that approach this evening and it didn't work for me. (Technically it worked for me, when I was hardwired into my base station, but would not work for me wirelessly, which is my main issue.)
    Again, using the approach you recommended works only if I have my ethernet cable attached to the LAN port so my computer is communicating directly to the base station through the hard wire. I am able to scan for my base station and make setting adjustments normally this way too.
    As soon as I disconnect from the LAN port and try to go wireless is where I run into problems. The Base Station's wireless network I created is available to choose in the top right corner of the monitor with all of the other available wireless devices/networks -- but the network I created does not have access to the internet. I am also unable to configure my Base Station wirelessly. When my Airport Utility tries to scan for the Base Station and Network, it cannot find any Apple Wireless Device. It's like the Wireless Network in my base station is not sending out a signal.
    Is there a way to resolve this issue?

  • HT201413 I cannot access any of my music with my Windows 7 PC after I update iTunes.  I keep getting the error message " The song 'ABC' could not be used because the original file cannot be found. Would you like to locate it?", for the 1800 songs that I h

    My music library worked fine on my new PC until updated iTunes software.  Now I cannot access any of my music anymore.  What's happening here?
    Any help would be greatly appreciated.
    Thank you,
    Lisa

    Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
    tt2

  • HT5654 After updating iCloud application on Vista I am unable to access iTunes, I get the following message: (Need to reinstall application, APSDameon.exe, MSVCR80.dll cannot be found)    I need some help rectifying  this issue because I cannot reinstall

    Hello,
    I have installed the update that was sent on or around January 24th - 26th 2014, after the failure of the apple iTunes update the iCloud update was installed.  Ever since these 2 updates I am unable to open iTunes and I receive the following message: (need to reinstall iTunes application, APSDameon.exe and MISVCR80.dll cannot be found).  I have tried reinstalling iTunes and cannot do so, I really do not want and cannot afford to restore my pc to a previous date because of new data on my PC.  I am requesting assistance from support so that I can rectify this issue, thanks in advance for any assistance you may provide.    

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I have updated to a new windows computer, and after transfering itunes library via iphone, the app section of itunes is locked and I cannot access it. How can I fix this?

    I have updated to a new windows 7 computer, and after transfering my itunes library via iphone, itunes has locked me out of the app section of my phone. I can not add or remove apps using itunes. Is there a way to fix this? I have authorized, deauthorized, restarted, rebooted, and reset both my computer and iphone. Anyone got any ideas?? Thank you!

    The safest way to do this would be to copy your itunes library to an external drive. For the purposes of this excersize the new Laptop would be the external drive 
    Here is the support article
    http://support.apple.com/kb/ht1751
    Then you could erase the iPhone and resync it without losing any content.
    If this option is not open to you then this article contains ways to get your content off your iPod
    https://discussions.apple.com/docs/DOC-3991

  • Cannot access itunes and the app store after updating to iso6

    have just updated to ISO6 and now everytime try to go to itunes or app store the screen just comes up blank or get a message say it couldnot connect. have tryed resetting date as read that works but didnt for me, have still got maps and facebook ect  they seem to be fine but cant do anything with the itunes and the app store any ideas as i only did the update as the phone said to, so I am hoping there is a way to fix this or else its not worth having an iphone if you are un able to utlitise it.

    If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPad.

  • After updating itunes to 10.5.3, two of my ipod classics no longer are listed under "devices" when connected to the computer. They are visable in windows as ipod but i cannot access them.  there is nothing i can do to get itunes to recognize them.. help

    ive tried restarting the apple service, wiping the ipods, restoring one of the ipods when itunes found it the first time but that never completed (Itunes froze out eventually) and now itunes does not recognize either device.  Additionally, itunes works fine when no ipods are connected, but when i connect these two classic ipods itunes freezes non-responsive.  there is no now way to connect the ipods to itunes and there is no music either.  ive seen others with similar issues (appearing in windows but not itunes) but all of the suggestions are not working.  any help would be appreciated.
    thank you.
    stu in LA

    iPod Classic are high drain USB devices, I hope you are not trying to connnect them simultaneously to iTunes, which will definitely hang your USB Host controller, thereby freeze iTunes.
    But here is an Apple Support Article on using multiple iPods for iTunes.
    http://support.apple.com/kb/HT1495?viewlocale=en_US
    Have nice day!

  • TS1967 After 'updating' the newest iTunes version, I cannot sync my iPod Nano!  It does not show up anymore.

    After 'updating' the newest iTunes version, I cannot sync my iPod Nano!  The 'old' version recognized and showed in icon to sync, but the newest version does not.  Is there a way to sync the older iPods?

    http://support.apple.com/kb/TS1591
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • Is anyone else experiencing trouble turning thier phone on after trying to update to the ios 6.0.1? I cannot access my phone at all...

    I
    s anyone else experiencing trouble turning thier phone on after trying to update to the ios 6.0.1? I cannot access my phone at all...

    Sounds like their was some corruption that occured during the update. Have you tried connecting it to iTunes in recovery mode and restoring it from backup (or to factory settings if from a backup fails)?  Use the instructions in this article to walk you through placing your device in recovery mode.
    iOS: Unable to update or restore
    Otherwise, try DFU mode.
    http://www.iclarified.com/entry/index.php?enid=1034
    B-rock

  • Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

    Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

    The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • I added Gmail to my iTunes store/account.  Now I cannot access the Store and after I enter my Apple Id password it tell me I need to verify my Gmail acct, press ok for details.  Once I press ok, the screen shows my Gmail address and underneath it states m

    I added Gmail to my iTunes store/account.   My gmail account is:  [email protected] and it shows up on the settings in iTunes, and my account.  The problem is I cannot access the store with this ID.  A response says:  You have not verified your ID, press ok to review instructions to verify your ID.
    Reply to this is:  An email has been sent to the address below with a link to verify your Apple ID.  Make sure to check your email and follow the link to complete the creation of your AppleID.
    Beneath my email address:
    Your Email has already been validated successfully.  Thank you.
    Please HELP.
    I am using:
    Windows XP
    Internet Explorer 9
    Norton 360
    iPhone 4
    Google toolbar on my computer.

    Hi Michael,
    Yes it is now resolved but not after I send iTunes a request for help and explaining the problem.  They send a first reply explaining how I needed to verify my account and gave me the link to do that.  You and I know that this did not help, so I replied telling them that this was not working and iTunes did the reset for me.
    You may want to open a help ticket with iTunes help.  That is the only way it works.
    Regards,
    Gloria J Bisson

  • How do you update apps that where purchased using different iTunes accounts?  I get a cannot connect to iTunes message and it won't accept the password even after you change it.

    Both my iPad and iPhone have the same problem.  I have purchased apps with three different accounts. I understand I will need to use the original acct to do the update but every time it asks for the password I put it in and get a message that I cannot connect to iTunes store. I have even had the password reset and it still will not connect on the upgrade.  But I can sign in with that account and purchase new apps i am loading a free one now just to make sure. So what is that about?  Please do not tell me I have to also use the original password!  We have reset them so many times that there is no way to remember the original one used at time of purchase a year and 1/2 ago.  Please help. I have also upgraded to the iCloud thinking this would solve the problem but it still exists.

    I use only one Apple ID and only one ID. I did have to change the password at one point but I had no issues at all with updating apps after I changed the password.
    If you can download new apps with the ID that you changed the password for, I would think that you will be able to update apps associated with that ID as well.
    Did you try restarting the iPad after signing out of the one account and then sign in to the other account/accounts?

  • After update IOS from 6.0 to 7.1, my Apple Id cannot access to my Iphone due to the Apple ID that comment on IOS 7.0.2 was not matched to the old one.

    I have gotten the problem after updated IOS to version 7.0.2.  I signed up my IPhone with su* @pttplc.com as Apple ID via older IOS version and can use it normally but after I update the IOS version from 6.0 to 7.0.2, the Apple ID that commented on my IPhone is sx* @pxxxxx.com. It look like that the number of alphabet in Apple Id is not matched. The new one is less than the old one so I cannot log in my IPhone. After that I try asking for the new password but the new password was not send to su* @pttplc.com but send to my reserve e-mail instead. Please help me to fix the problem ASAP due to I cannot access IPhone for 2 month already. 
    Please suggest the solution to reset my IPhone to normal. Please advise ASAP. Thanks in advance.
    PS. If you want any further information, please do not hesitate to let me know.
    <Email Edited by Host>

    Hey Suwat Chanpui,
    Thanks for the question. I understand you are having issue relating to your Apple ID account after updating to iOS 7. The following articles may help to resolve your issue:
    iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
    http://support.apple.com/kb/TS5207
    If you recently changed your Apple ID and did not update your Apple ID on your device:
    1. Tap Skip This Step to continue.
    2. After completing iOS 7 setup, go to Settings > iCloud.
    3. Scroll down and tap Delete Account, then enter your previous Apple ID and password.
    4. If your Apple ID or password are not accepted, follow the steps in iOS 7: If you're asked for your previous Apple ID when signing out of iCloud.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    https://support.apple.com/kb/TS5223
    3. Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't work, try these steps:
    1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    2. Tap Settings > iCloud and try to sign out.
    3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    4. Tap Settings > iCloud and sign in with the new Apple ID.
    If you are instead experiencing issues with Activation Lock, the following articles may help to resolve your issue:
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/TS4515
    Thanks,
    Matt M.

  • I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?

    I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?

    Isn't that only used when a PC will not boot?
    What options does booting with this give me?
    Thanks
    JK MCP
    Hi,
    USB recovery disk was used to recover your system when it encounter problem. You can try to use it to fix your problem instead reinstall system. However, there is no method to keep your program whenreinstall system.
    Roger Lu
    TechNet Community Support

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